DutchGrown

Thank you for your feedback. We're glad to hear you were happy with our service, communication, and the plants that are thriving. We're sorry that some bulbs did not perform as expected, and we appreciate you reaching out to us directly. We're happy to have the opportunity to assist and make things right. Thank you for choosing us.

We are so happy to hear you enjoyed our Dahlia selection! It's wonderful to know your tubers woke up so quickly and that you're pleased with our service. We look forward to your next order of spring bulbs and other favorites.

Sorry to hear this, Laura. We understand how disappointing it is when flowers bloom differently from what was ordered, especially after waiting through the season. Please email our customer service team with your order number and any photos of the blooms so we can review this properly and help resolve it. We always want customers to contact us directly when there is an issue so we have the chance to investigate and make things right.

We are sorry to read this review. We understand how disappointing it is when bare roots do not grow as expected. Bare roots are sensitive planting stock, and we are always here to help when something goes wrong. We can see that you contacted us directly, and a refund was processed for your order straight away. We appreciate the opportunity to resolve concerns directly and are sorry to see this review after the issue has been addressed.

Thank you for your review. We are glad to hear the ordering process was easy and appreciate your understanding regarding minimum quantities. We are sorry that one bare root did not grow. Please contact our customer service team with your order details, as we would be happy to review this and help under our Grow Guarantee.

We are very surprised to read this review. You contacted us in March, shortly before the start of our spring 2026 shipping season, as did the person who purchased this gift order for you. Since then, we have not received any further contact from you reporting quality concerns or missing items. Your order was dispatched just two days after our spring shipping season began, and our records show that the full order was shipped. We do not see any unshipped bulbs remaining under your name, nor any further orders awaiting dispatch. Please contact our customer service team directly so we can review this with you properly. We would also kindly ask you to reconsider or update your review, as the details shared here do not match our records.

Hi Tom, We are sorry to read this. Receiving the wrong daffodil variety is very disappointing, especially after planting and waiting for spring. Our team will contact you directly so we can review the order and help resolve this for you.

We are sorry to read this review. We have not received any direct contact from you about this order, so this is the first time we are hearing about these concerns. A claim involving 33 dahlias all failing to root or grow needs to be reviewed properly, including planting conditions, drainage, watering, soil temperature, and the condition of the tubers when planted. Please contact our customer service team with your order details so we can review this under our Grow Guarantee and advise further.

We're so happy you've enjoyed our double peony tulips over the years! We're sorry to hear the ranunculus you received weren't the color you expected. We understand your disappointment when an order isn't quite right. Please contact us directly at [email protected], and we’ll be happy to assist you and make this right.

Hi Craig, We are sorry to read this review. We have checked our records and can see that your order was delivered on March 25, 2026. We do not have any previous contact from you regarding this issue, so this review is the first time we are hearing that the plants germinated and then failed shortly after. We are disappointed that this was posted as a service review before our customer service team was given the opportunity to review the issue or assist you directly. When plants germinate successfully but then die at a very small stage, this can often point to growing conditions after planting, such as moisture levels, drainage, weather, or early establishment stress. Please contact our customer service team with your order details so we can review this properly under our Grow Guarantee and help resolve it. Regards, DutchGrown

We appreciate you sharing your experience with us. We're glad most of your bulbs are thriving! We're sorry to hear about the issue with your Allium Tropical Tides. Please contact us directly at [email protected], and we’ll be happy to assist you and make this right.

Thank you for your review!

We're so glad to hear you're pleased with the quality of our products and our quick shipping! We appreciate your kind words.

We're truly happy to hear that your order was completed exactly as described. We appreciate your positive feedback!

Hi Yana, We are sorry to read that several items in your order did not grow. We cannot identify the order from this review alone, but we would be happy to review the failed plants under our Grow Guarantee. Please contact our customer service team directly with your order details so we can look into this and offer a suitable resolution. Regards, DutchGrown

Thank you for your kind review.