Hi Ethan, thank you so much for taking the time to share your experience! We’re thrilled to hear that Stan provided such exceptional service during your application process. Thank you for choosing ELFI!
C
Christa Rowland · 写过 1 条评价 · 体验于 2025-06-24 ·
★★★★★
埃里克(Erik)很有耐心并且乐于助人......
埃里克(Erik)在整个贷款过程中非常耐心且乐于助人。
ELFI 回复2025-07-01
Hi Christa, thank you for sharing a 5-star review! We're so glad Erik was able to support you throughout the loan process. We appreciate you choosing ELFI.
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Melyndie · 写过 1 条评价 · 已认证 · 体验于 2025-06-16 ·
★★★★★
我们与所有的人经历了一些起起落落……
我们在所有文书工作上经历了一些起伏,但最终一切都解决了,我们能够将我们的大学贷款再融资为一笔贷款。 Erik 和 Didier 确实给了我们很多帮助。
ELFI 回复2025-07-01
Hi Melyndie, thank you for sharing your experience! We’re glad everything worked out in the end and that Erik and Didier were able to support you through the process. Congrats on your refinance, and thank you for choosing ELFI!
Hi Ben, thank you for your review! We’re so happy to hear you had a quick and easy application process and that your loan officer provided an amazing experience. We’re proud to make refinancing as smooth and supportive as possible.
Hi Cameron, thank you for your review! We're so glad Erik was able to make the process simple and help you lower your payments and interest rate. We’re also happy to hear the ELFI team was responsive and supportive throughout. Congrats on your refinance!
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Samuel Cho · 写过 1 条评价 · 体验于 2025-04-30 ·
★★★★★
ELFI 客户服务 = 一流
使用 Elfi 再融资非常简单,我很高兴选择了 Elfi,最重要的是 - 因为他们的客户服务是一流的。还清贷款多年后,Mohela 改变了他们的会计系统,我的贷款似乎神奇地重新出现 - 这非常有压力。 但专业服务协调员 Morgan McWilliams 主动跟进 Mohela 一年多,确实帮助我解决了这个问题。她致力于为我的案件辩护,以及运营总监 Ivan Marcinko 的支持,让我感到很特别并受到照顾。非常感谢你们的辛勤工作和奉献!
ELFI 回复2025-05-20
Hi Samuel, thank you for your incredible review! We’re so glad you chose ELFI and that our team could support you not just through refinancing, but even years later. It’s wonderful to hear that Morgan and Ivan provided such dedicated, ongoing service — we’re proud to have them on our team and grateful they could help resolve such a stressful situation. Your feedback means a lot!
Hi Reese, thank you for referring ELFI to help refinance! We are so glad to hear that Erik was extremely helpful and made the refinance process simple!
Hi Joao, thank you for sharing a five-star rating for ELFI! We are glad to hear you found it easy to apply and experienced great service from our team!
Hi Shontinika, thank you for sharing your phenomenal experience with ELFI! We are so glad to hear Stan Mitchell made the process so easy and amazing for you!
Hi Evan, thank you for coming back to ELFI and for the kind words! We're thrilled to hear that the process was easy and that you secured a fantastic rate. It's great to know we've earned your trust a second time and continue to stand out in the industry.
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Nicholas · 写过 1 条评价 · 已认证 · 体验于 2025-04-06 ·
★★★★★
快速、简单的申请流程
申请过程快速而简单。我的信贷员太棒了!
ELFI 回复2025-05-20
Hi Nicholas, thank you for your review! We’re so happy to hear you had a quick and easy application process and that your loan officer provided an amazing experience. We’re proud to make refinancing as smooth and supportive as possible.
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Vaughn H. · 写过 1 条评价 · 已认证 · 体验于 2025-04-24 ·
★★★★★
杰里米亚·西蒙斯是一个极好的帮助……
杰里米·西蒙斯在整个申请过程中提供了极好的帮助。他言辞简洁,善于沟通。
ELFI 回复2025-05-12
Hi Vaughn, thank you for sharing your great experience with ELFI and our servicing team! This is a great shout-out to Jeremiah for his concise and communicative help throughout your application process.
Hi Amanda, thank you for the thoughtful review! We're so glad you found ELFI and that refinancing helped lower your interest rate and monthly payment. It's great to hear that Stan provided clear, personal support throughout the process. We’re excited for you to experience the full benefit once everything is finalized and appreciate you sharing your journey so far.
Hi Nathan, thank you for sharing your journey with ELFI! We're so glad Stan was able to support you through refinancing and make the documentation process easier during such a pivotal financial time. Congrats on paying down your loans and purchasing your first home — that’s an incredible achievement, and we're honored to have played a small part in it.
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Ryan Sphar · 写过 1 条评价 · 已认证 · 体验于 2025-03-08 ·
★★★★★
过程非常简单
流程非常简单,客户服务非常有帮助。我会根据我的经验推荐ElFi
ELFI 回复2025-05-20
Hi Ryan, thank you for the great feedback! We're so happy to hear the process was straightforward and that our customer service team was extremely helpful throughout. We truly appreciate the recommendation and are glad you had a smooth experience with ELFI.
Hi Trey, thank you for sharing your experience! We're thrilled to hear you found a great rate and that the process was seamless from start to finish. It's wonderful that Stan provided such kind and communicative support. We truly appreciate the recommendation and are glad ELFI could help.
Hi Kimberly, thank you for the review! We're glad to hear the loan setup process was easy and fast. Making refinancing simple and efficient is exactly what we aim for at ELFI.
Hi Liv, thank you for the kind words! We're so glad Erik helped make the process simple and quick, and that you were able to lower your interest rate by 2 percent. We appreciate the recommendation and are happy ELFI could support you in refinancing your student loans.