Most reviewers were unhappy with their experience overall. Traders frequently complained about severe payment delays, unexpected account issues, and frustrating obstacles when attempting to withdraw profits from their balances. Customers also experienced completely unresponsive support teams, noting that emails, live chats, and support tickets were consistently ignored by the service staff.
Some people were satisfied with exceptionally fast deposit and withdrawal speeds as well as receiving helpful and timely account updates. Additionally, a few users appreciated when platform representatives provided professional guidance, maintained transparent communication, and managed challenging situations efficiently. These individuals found the overall platform interactions to be smooth and reliable during their trading activities.
Thank for EmarMarket for providing a good platform to trade..
Natrah as my acc manager was very helpfull and supportive..
Keep give the best support to the retail trader..
EMAR Markets 回复2024-03-04
Hi Steven Phang,
Thank you for your appreciation. We're proud that you think so well of us. Have a profitable trading!
Elena,
Customer Support Manager
Dear, Muhd Lukmanulhakim.
Thank you for your high rate! We're doing our best to provide you with excellent service! Have a nice day!
Khadijah,
Customer Support Manager
Thanks for the explanation and guidance from account manager (Shafiqah). She done very well in giving information and her service is very satisfying.
EMAR Markets 回复2024-02-28
Hello Alif Badrul,
On behalf of Shafiqah, we Emar Markets would like to thank you for your kind words! We're thrilled to hear that you're enjoying our services. Stay tuned for more exciting updates and have a profitable trading journey with EMAR Markets.
Rayan,
Customer Support Manager.
Thanks for the explanation and guidance from account manager (Ifa). She done very well in giving information and her service is very satisfying.
EMAR Markets 回复2024-02-28
Dear Al Hazeem,
We are very proud that you think so well of us! Thank you for your review, and have profitable trading!
Elena,
Customer Support Manager
the best broker , but im more like my account manager cause she give best and cute way to call me
EMAR Markets 回复2024-02-23
Dear, Kai
Thank you for your high rate! We're doing our best to provide you with excellent service! Have a nice day!
Khadijah,
Customer Support Manager
All great,good service account manager Natrah Darwisyah !
EMAR Markets 回复2024-02-23
Hello, Elham Muhd.
Thank you for your appreciation. We're proud that you think so well of us. Have a profitable trading!
Khadijah,
Customer Support Manager
Emar market is really great due to the many types of trading that can be done, and my broker Natrah is superb is her explaination and guide
EMAR Markets 回复2024-02-22
Hello Shadwzoneblaze,
Thank you so much for your kind words! We're thrilled to hear that you're enjoying our services. Stay tuned for more exciting updates and have a profitable trading journey with EMAR Markets.
Bassem,
Customer Support Manager
Not recommended!!!I HATE CTRADER PLATFORM, PLEASE ADD ON METATRADER!!!
EMAR Markets 回复2024-02-22
Hello Faisal,
Thank you for your response. We empowered cTrader to give new exposure to clients that meet their needs according to their need. We are sorry to hear that this platform are not suitable for you. Kindly proceed with other platform that meet your preference so it will not effected your trading activities.
We appreciate your honest review, hope you are in a good health.
Regards,
Customer Support Manager
During trade use the ct trader, there are no issue with spread , deposit and withdraw. thank you natrah and emarmarket
EMAR Markets 回复2024-02-22
Dear Siti,
Thank you for taking the time to share such a wonderful review. It motivates us to continue our commitment to providing world-class services. Keep trading profitably with EMAR Markets!
Bassem,
Customer Support Manager
Please fix my withdrawal problem soon.
I know its not a big problem for your company (1 star) 19 February 2024
Edit:
My withdrawal completed. (22 February 2024)
So, i can say that this broker is legit
EMAR Markets 回复2024-02-23
Dear Moh Habibul Ghoni,
Thank you for your appreciation. We're proud that you think so well of us. We understand your concern and we will keep improving. Have a profitable trading!
Elena,
Customer Support Manager
For using Emarmarkets I am satisfied…The most trusted Trading Broker
For using Emarmarkets I am satisfied because I can trade using the CTrader platform. I can make a withdrawal from a small amount. This is suitable for traders who get a small daily profit making withdrawals.
EMAR Markets 回复2024-02-16
Hello Alfiearth Studio,
Thank you for your valued opinion.
What we could do to get a 5 star rating next time? Kindly send your ideas to [email protected] and I will take a personal care to deliver a better experience to you in future.
Rayan,
Customer Support Manager.
So far this is the best broker ever for me. They use CTrader as a trading platform so this is my first experience using this platform. Really recommend this broker and the customer service is excellent.
Thank you Natrah and thank you Emar Market
EMAR Markets 回复2024-02-16
Dear, Mohd Ridlwan
We are very proud that you think so well of us! Thank you for your great review, and have profitable trading!
Elena,
Customer Support Manager
Good Broker. The customer service need to be upgrade. Lack in live customer service. Other than that, Very good.
EMAR Markets 回复2024-02-15
Dear, Adam Afiq.
We are very proud that you think so well of us! Thank you for your review, and have profitable trading!
Khadijah,
Customer Support Manager
Hello, Muhamad Aizzat.
Thank you for your appreciation. We're proud that you think so well of us. Have a profitable trading!
Khadijah,
Customer Support Manager
its says withdrawal has been placed but i still didnt get my withdrawal money yet until now,my documents and information are all correct
EMAR Markets 回复2024-02-15
Hi,
Thank you for investing your time to communicate this matter. We regret any inconveniences experienced and extend our sincerest apologies. Unfortunately, we failed to identify you as our customer via the information provided. Please, contact us via Help Desk so that we could dive into the issue you faced and assist you.
Customer Support Manager
So far I've satisfied with the services. The withdraw and deposit were fast and also the spread are pretty good too. Really recommend this broker and 100% trusted
EMAR Markets 回复2024-02-15
Dear Freelance Admin,
Thank you for taking the time to share such a wonderful review. It motivates us to continue our commitment to providing world-class services. Keep trading profitably with EMAR Markets!
Rayan,
Customer Support Manager.
The best broker ever for me!! I love trading with emarmarkets since they use the Ctrader as trading platform, which is very convenient to retail trader like me. Overall, thank you for the transparency through my trading journey
EMAR Markets 回复2024-02-07
Dear Muhamad Hafizi,
Thank you for taking the time to share such a wonderful review. It motivates us to continue our commitment to providing world-class services. Keep trading profitably with EMAR Markets!
Elena,
Customer Support Manager
Good broker..nice spread..easy to use CTrader
Salute to Emar Market n my acc manager: Natrah
EMAR Markets 回复2024-02-07
Hello Muhammad Azfar,
Thank you for your appreciation. We're proud that you think so well of us. Have a profitable trading!
Elena,
Customer Support Manager
5Star for emar market, awesome support and respon very fast
EMAR Markets 回复2024-02-07
Hello, Emay XGaming.
Thank you so much for your kind words! We're thrilled to hear that you're enjoying our services. Stay tuned for more exciting updates and have a profitable trading journey with EMAR Markets.
Khadijah,
Customer Support Manager