EMAR Markets

Thank you so much for your kind feedback! We’re glad to hear that you’re satisfied with our service. Your support truly means a lot to us and motivates our team to continue providing fast and reliable assistance. If you ever need any help in the future, please don’t hesitate to reach out. We’re always happy to assist you. Wishing you a great trading experience ahead! Best regards, Support Team

Dear Client, Thank you for your message and for explaining your situation. We sincerely apologize for the inconvenience and frustration caused by the delay. We understand that you made a deposit on 8th February 2026 and that the amount is not yet reflected on your trading dashboard. To allow us to investigate and assist you properly, kindly provide one of the following details: 1. Your Client ID / Account Number, or 2. The registered email address used during account registration Once we receive the above information, our team will immediately check the transaction status with our payment provider and update you accordingly. We assure you that we are committed to resolving this matter, but we require the correct account details to proceed further. Thank you for your cooperation and understanding. We look forward to your reply so we can assist you as soon as possible. Best regards, Daliah

Dear Client, Thank you for reaching out to us, and we sincerely apologize for the inconvenience and delay you have experienced. We have taken note of your concern regarding the pending deposit for Account Number: 52472. Kindly be informed that your case has been registered under Ticket ID: 30745. Starting tomorrow, our team will follow up internally to obtain a detailed update and work towards resolving this matter as soon as possible. We assure you that we are committed to assisting you until this issue is fully settled. We truly regret the delay in response and appreciate your patience and understanding during this time. Should you require further assistance, please do not hesitate to reply to this ticket. Best regards, Elina

Halo, Maaf atas ketidak puashatian anda. Kami telah mengirimkan penjelasan resmi mengenai alasan pembatasan akun Anda melalui email. Perlu kami tegaskan bahwa EMAR Markets tidak akan membatalkan profit tanpa alasan yang kuat. Tindakan tersebut hanya diambil jika terdapat pelanggaran terhadap Client Agreement (Perjanjian Klien) yang telah disepakati, seperti praktik trading yang dilarang atau manipulasi sistem. Seluruh keputusan kami didasarkan pada audit teknis yang objektif. Kami harap Anda bisa bersikap profesional dalam menanggapi hasil audit yang telah kami sampaikan. Jika ada pertanyaan lebih lanjut, silakan balas email resmi yang telah kami kirimkan. Terima kasih, Tim Kepatuhan (Compliance) EMAR Markets

Hi Mohd Jaferi! Thank you for your kind words! At EMAR Markets, we understand that time is money in the trading world. That’s why we’ve optimized our payment gateways to be as efficient as possible. We appreciate your trust in us!

Dear Nasruddin Razman, Thank you for your high rate! We're doing our best to provide you with excellent service! Have a nice day! Daliah, Customer Support Manager

Hi, Your withdrawal has been approved within 24 hours on 20th December 2025, which you requested on the same date. For your information, here is not the place to ask regarding this matter. We have a proper platform such support via email and a help desk. This unprofessional and intolerant act will be considered as an inauthentic review by EMAR Markets. Regards,

After a full review of the ticket history, it is clear that the issue did not arise from system failure, misinformation, or irregular platform behavior. The Welcome Bonus Terms & Conditions clearly specify that eligibility applies only to the Welcome Bonus (cTrader) account. Despite multiple explanations provided in writing, the client repeatedly deposited funds into Standard MT5 and Standard cTrader accounts, which are not eligible for the promotion. The support team: - "Explained eligibility requirements multiple times." - "Advised withdrawal and re-deposit into the correct account." - "Clarified that EMAR Markets cannot redirect deposits or override account selections made by the client." The client nevertheless continued trading on non-eligible accounts, resulting in account balance depletion. At no point was the client instructed to continue trading. The failure to receive the bonus was therefore solely due to repeated incorrect account selection by the client, not platform error, misrepresentation, or support negligence. This case reflects refusal to follow provided instructions rather than any breach of terms by EMAR Markets.

Dear Am Ash, Thank you for taking the time to share such a wonderful review. It motivates us to continue our commitment to providing world-class services. Keep trading profitably with EMAR Markets! Daliah, Customer Support Manager

Hi there, Thank you for investing your time to communicate this matter. We regret any inconveniences experienced and extend our sincerest apologies. Unfortunately, we failed to identify you as our customer via the information provided. Please, contact us via Help Desk so that we could dive into the issue you faced and assist you. Daliah, Customer Support Manager

Hi there, We take serious on any tickets that we received. Seems we only received tickets from you on 23/7/2023, 3/8/2023 & 25/4/2025. Please confirmed your withdrawal seems it has been approved and you have been received the money on 24th Aug. We kindly request that you remove this misleading review, as it does not reflect the facts of our withdrawal duration policy.