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Ereplacementparts

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201 条评价

4.6201 条评价
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关于 Ereplacementparts

数据更新
网站
www.ereplacementparts.com
分类
家庭服务
所在地
美国
状态
待认证
近 12 个月
201 条评价
差评回复率
100%(15/15 条)
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商家自述

需要修理您的电动工具吗? 我们为所有主要品牌提供电动工具零件、配件、图表和维修建议,让您的工具维修变得轻松。

Ereplacementparts靠谱吗?

Ereplacementparts(www.ereplacementparts.com)在 OK.one 的综合评分为 4.6 分(满分 5 分),基于本站收录的 201 条用户评价,属于家庭服务分类,口碑优秀。好评高度一致,90% 的评价为 4 星及以上;商家回复了 100% 的差评;评价主要围绕产品、质量、价格。数据最后更新于 2026-08-11。

评价综述

AI 生成

绝大多数评论者都对这家公司有很好的体验。客户经常称赞非常乐于助人的员工以及各种难以找到的替换零件,这些零件始终完美适合他们的工具。许多消费者都认为在线订购非常简单,产品通常很快就能到达,而且一切都按照预期进行。 然而,一些客户也注意到偶尔会出现昂贵的运输成本、高额费用以及收到包裹意外延迟等问题。一些人提到收到了不正确的商品编号或在运输过程中遇到了损坏的组件问题,这使得维修变得令人沮丧。一些评论者还认为,客户支持有时可能会很慢地解决这些特定的订单履行问题。

本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。

用户怎么说

我喜欢这个地方

我喜欢这个地方。 他们始终如一,并且客户支持非常出色。 将与您合作处理需要更改或取消的订单。我完全信任他们。 唯一的问题是运费很贵。

Ereplacementparts 回复2026-07-14

Hello, Thank you so much for your kind words and for taking the time to share your experience with us. We are thrilled to hear that you trust us and that our customer support team has been able to help when your orders needed changes. We also appreciate your honest feedback about shipping costs. We understand that shipping is an important part of the overall experience, and we are always looking for ways to provide the best value possible while ensuring orders arrive safely and quickly. Thank you again for your support and for being a valued customer. We look forward to serving you again.

订购流程非常快,产品是……

订购过程非常快,产品很棒,唯一不好的是运费。

Ereplacementparts 回复2026-07-14

Hello, Thank you for your feedback. We are so glad to hear that you found our ordering process fast and that you are happy with the product. We understand your concerns about shipping costs. Most of our shipping options include tracking numbers provided by the carriers, which allow us to monitor your package's progress and address any issues that might arise during transit. While we strive to keep shipping costs as low as possible, these fees also help cover handling, packaging, and shipping expenses to help ensure your order arrives safely and efficiently. We truly appreciate your feedback and your business, and we hope to serve you again soon.

有我需要的部分很好......

以优惠的价格获得了我需要的零件,并且运输时间允许我修理我的空气压缩机,以便为下一项工作做好准备。

Ereplacementparts 回复2026-07-13

Hello, Thank you for your great feedback! We're glad we had the part you needed at a good price and that it will arrive in time for you to get your air compressor ready for your next job. We appreciate you choosing us and wish you the best with your repair!

很容易找到试穿两次的订单零件……

很容易找到订单部件,在另外两个网站上尝试过,不同的公司令人沮丧,终于得到了您的,谢谢

Ereplacementparts 回复2026-07-13

Hello, Thank you so much for your kind feedback. We are delighted to hear that you were able to quickly find the part you needed after having a frustrating experience on other websites. Making it easy for our customers to find the right parts is one of our top priorities, so your comments mean a lot to us. We truly appreciate you choosing us and look forward to helping you again whenever you need us.

你取消了我的订单

我下单三天后你就取消了我的订单。 2026 年了,使用更好的软件来跟踪您的库存。

Ereplacementparts 回复2026-07-10

Hello, We completely understand how frustrating that experience was, and we are truly sorry. Having your order canceled several days after it was placed is disappointing, especially when you were counting on receiving your part. We understand your feedback about inventory accuracy, and we appreciate you taking the time to share it. We are always working to improve our systems and processes so situations like this happen less often. We sincerely apologize for the inconvenience this caused and appreciate the opportunity to learn from your experience.

欧默

易于使用的网页;

Ereplacementparts 回复2026-07-10

Hello, Thank you for your feedback. We are glad to hear you found our website easy to use. We work hard to make shopping as simple and convenient as possible, and it is great to know that your experience reflected that. We appreciate you choosing us and look forward to serving you again.

他们有我需要的确切零件……

他们有我的旧燃气烤架所需的确切零件。

Ereplacementparts 回复2026-07-13

Hello, Thank you for your great feedback! We are so glad you were able to find the exact parts you needed to keep your older gas grill going. Helping customers extend the life of their equipment is what we strive for. We truly appreciate your support and hope to help with any future repair needs!

交货时间很长

交货时间很长。订购了库存零件,已经快一周了,才刚刚开始发货。从德克萨斯州开始,追踪显示其仍在德克萨斯州。运送一个重约 4 盎司的小零件需要 12 美元。希望正确的部分出现。运费大约是零件成本的 4 倍。

Ereplacementparts 回复2026-07-09

Hello, Thank you for taking the time to share your feedback. We're sorry to hear that your order has taken longer than expected to arrive. We understand how frustrating it can be when you're waiting on a part, especially when it was listed as in stock. We know shipping costs can also be disappointing, particularly for smaller items. Once an order leaves our warehouse, it is in the hands of the carrier, and transit times are determined by their network. While we work to process and ship orders as quickly as possible, we unfortunately cannot control delays that occur after the package has been picked up. We hope your order arrives soon and that it is the correct part you need. If you have any questions or if there's anything we can assist with once it arrives, please don't hesitate to reach out. We appreciate your business and your feedback.

快速高效

快速高效,这是留住客户的最佳方式。

Ereplacementparts 回复2026-07-10

Hello, Thank you for the great feedback. We are so glad you found our site quick and efficient. Providing a fast, easy shopping experience is exactly what we strive for, and we truly appreciate your support. We look forward to serving you again soon.

P
Patrick Macke美国 · 写过 1 条评价 · 体验于 2026-07-09 ·

非常简单 - 希望能快速交货 - 敬请期待 - 谢谢

全面且易于订购的网站 非常简单 - 希望能快速交货 - 敬请期待 - 谢谢

Ereplacementparts 回复2026-07-10

Hello, Thank you for your kind feedback. We are so glad to hear you found our website comprehensive and easy to use. We appreciate your order and are excited to get it on its way. We hope your delivery arrives quickly and look forward to hearing how everything goes. Thank you for choosing us.

超级容易找到我的零件和流程......

非常容易找到我的零件并处理购买。谢谢你们!

Ereplacementparts 回复2026-07-08

Hello, Thank you so much for the great feedback! We're thrilled to hear that finding your parts and completing your purchase was quick and easy. That's exactly the experience we aim to provide. We appreciate you choosing us and look forward to helping you with any future repair needs!

运费被敲诈

运输小于 3 盎司、尺寸为 1 1/2 x 3/4 x 1 的部件需要 11 美元。它可以装在一个小衬垫信封中,而您却要收取 11 美元?!这有点过分了

Ereplacementparts 回复2026-07-08

Hello, Thank you for taking the time to share your feedback. We understand how frustrating shipping costs can feel, especially for a small, lightweight part. Our shipping rates are based on more than just the size and weight of an item. Most of our shipping options include tracking numbers provided by the carriers, which allow us to monitor your package's progress and address any issues that might arise during transit. While we strive to keep shipping costs as low as possible, these fees also help cover handling, packaging, and shipping expenses to ensure your order arrives safely and efficiently. We appreciate your feedback and will share your comments with our team as we continue looking for ways to improve our shipping options and overall customer experience.

非常容易订购,无压力

非常容易订购

Ereplacementparts 回复2026-07-06

Hello, Thank you for your wonderful feedback! We're so glad to hear that you found our website easy to use and that ordering was a stress-free experience. That's exactly what we strive for. We truly appreciate your support and look forward to serving you again soon!

我需要为我的旧搬运工准备零件……

我需要我的非常旧的 PORTER 电缆带砂光机(75 年或以上)的零件,并且很高兴找到我需要的东西。 今天下了订单

Ereplacementparts 回复2026-07-07

Hello, Thank you so much for your kind feedback! We're thrilled you were able to find the parts you needed for your vintage Porter-Cable belt sander. It's always rewarding to help keep well-built tools like yours running, no matter their age. We truly appreciate your order and hope the parts get your sander back to work for many more years. Thanks again for choosing us!

寻找一站式购物...

正在寻找一站式购物体验,但我的 CV15S 没有科勒电机零件。

Ereplacementparts 回复2026-07-06

Hello, Thank you for your feedback. We understand the convenience of having a one-stop shopping experience, and we're sorry we couldn't meet your needs in this case. Unfortunately, Kohler has discontinued manufacturing many parts for the CV15S engine, which has limited availability across the industry. While we strive to offer as many replacement parts as possible, some genuine OEM parts are simply no longer available from the manufacturer. We appreciate you taking the time to share your experience, and we hope you'll consider us again for your future parts needs.

特雷布尔脚轮服务。订单号:27915200

从一开始,客户服务就错误地告知了交货日期。 等了10多天,客服告诉我这个零件缺货了。 他们甚至不知道预计到达时间。 我要求全额退款。

Ereplacementparts 回复2026-07-06

Hello, Thank you for your feedback, and we're sorry to hear about your experience. We understand how frustrating it is to receive inaccurate delivery information and then learn that the part was unavailable after waiting. We sincerely apologize for the inconvenience and disappointment this caused. We can confirm that we received your call requesting to cancel the order, and a full refund has been processed. While we regret that we were unable to fulfill your order, we appreciate you bringing your concerns to our attention. Your feedback helps us identify areas where we need to improve our communication and inventory updates. We apologize again for the experience and hope we'll have the opportunity to serve you better in the future.

好公司

我需要 20 岁+锯子的零件

Ereplacementparts 回复2026-06-29

Hello, Thank you for your kind words! We're glad we could help you find parts for your 20+ year old saw. We work hard to stock replacement parts for both current and older equipment, so it's great to hear you found what you needed. We appreciate your business and hope to help keep your saw running for many more years!

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