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Ereplacementparts

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201 条评价

4.6201 条评价
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关于 Ereplacementparts

数据更新
网站
www.ereplacementparts.com
分类
家庭服务
所在地
美国
状态
待认证
近 12 个月
201 条评价
差评回复率
100%(15/15 条)
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商家自述

需要修理您的电动工具吗? 我们为所有主要品牌提供电动工具零件、配件、图表和维修建议,让您的工具维修变得轻松。

Ereplacementparts靠谱吗?

Ereplacementparts(www.ereplacementparts.com)在 OK.one 的综合评分为 4.6 分(满分 5 分),基于本站收录的 201 条用户评价,属于家庭服务分类,口碑优秀。好评高度一致,90% 的评价为 4 星及以上;商家回复了 100% 的差评;评价主要围绕产品、质量、价格。数据最后更新于 2026-08-11。

评价综述

AI 生成

绝大多数评论者都对这家公司有很好的体验。客户经常称赞非常乐于助人的员工以及各种难以找到的替换零件,这些零件始终完美适合他们的工具。许多消费者都认为在线订购非常简单,产品通常很快就能到达,而且一切都按照预期进行。 然而,一些客户也注意到偶尔会出现昂贵的运输成本、高额费用以及收到包裹意外延迟等问题。一些人提到收到了不正确的商品编号或在运输过程中遇到了损坏的组件问题,这使得维修变得令人沮丧。一些评论者还认为,客户支持有时可能会很慢地解决这些特定的订单履行问题。

本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。

用户怎么说

我需要更换的每个零件......

我需要更换的每个零件都有,找到正确的零件是一个彻底但简单的过程。到目前为止,我已经为我的刳刨机订购了衬套,为我的带锯订购了一个桌子插件,两次我都遇到了零问题。 替换零件给我留下了深刻的印象,我将它们推荐给我所有的朋友和家人。

Ereplacementparts 回复2026-07-23

Hello, Thank you so much for your wonderful review. We are thrilled to hear that you have had such a positive experience finding the parts you needed. It is great to know that our parts lookup process made it easy to find the correct bushings for your router and the table insert for your band saw, and that both orders arrived without any issues. Your recommendation to your friends and family means a great deal to us. We truly appreciate your support and look forward to helping you with any replacement parts you may need in the future. Thank you for choosing Replacement Parts!

零件很接近,但不合适……

零件很接近,但不合适,导致我必须修改才能完成工作。

Ereplacementparts 回复2026-07-23

Hello, Thank you for your feedback. We are sorry to hear the part was only a close fit and required modification to complete your repair. After reviewing your order, we noticed the part was not searched using the units exact model number. This could explain why the part was a close match rather than the correct fit, as even similar models can use different components. For the best results, we recommend searching with the complete model number or contacting us before ordering so we can help identify the correct replacement part. We appreciate your business and your feedback, as it helps us continue improving our service.

给我找了一个很难找到的零件!

一个非常独特、很难找到的零件有库存,包装完好并立即发货。 我完全收到了图片中的内容。 很棒的在线体验!

Ereplacementparts 回复2026-07-23

Hello, Thank you for sharing your experience! We are so glad we had the hard to find part you needed and that it arrived quickly, well packed, and exactly as pictured. Knowing we could make your search easy and provide a great online experience means a lot to us. We truly appreciate your support and look forward to helping you again whenever you need us!

N
Nina加拿大 · 写过 1 条评价 · 体验于 2026-07-23 ·

希瑟在为我的 KitchenAid 食品加工机寻找替换零件方面提供了很大帮助。

希瑟在为我的 KitchenAid 食品加工机寻找替换零件方面提供了很大帮助。 我尝试在您的网站上找到零件,但遇到一些困难,所以我拨打了您的电话号码。 感谢您雇用像希瑟这样的服务专业人员。 她使这个过程变得简单而快捷。

Ereplacementparts 回复2026-07-24

Hello, Thank you so much for taking the time to share your experience. We are thrilled to hear that Heather was able to help you find the replacement parts for your KitchenAid food processor and make the process simple and quick. We appreciate your feedback about the website as well, and we are always looking for ways to make it easier to find the parts you need. Your kind words about Heather mean a great deal, and we will be sure to share your recognition with her. Thank you for choosing us, and we look forward to helping you again whenever you need us.

希瑟很有帮助

希瑟乐于助人,友善,相处得很好。我打电话,不到两分钟就收到了我订购的零件。

Ereplacementparts 回复2026-07-22

Hello, Thank you so much for your kind words! We are thrilled to hear that Heather provided such helpful and friendly service and made the ordering process so quick and easy. We will be sure to share your feedback with her. We truly appreciate your business and look forward to helping you again whenever you need us.

一次幸福的经历

希瑟为我提供的热情、专业和知识,以及及时的完成方式。很高兴与她通过电话互动,您应该为有她作为代表您公司的员工而感到自豪!

Ereplacementparts 回复2026-07-22

Hello, Thank you so much for your kind words! We are truly grateful that you took the time to share your experience. It is wonderful to hear that Heather's professionalism, knowledge, and friendly approach made such a positive impression. We will be sure to share your thoughtful feedback with her, it will mean a great deal. We appreciate your support and look forward to serving you again in the future!

贝丝很有礼貌

贝丝很有礼貌,很有耐心,并且非常擅长找到我需要的零件。

Ereplacementparts 回复2026-07-23

Hello, Thank you for taking the time to share your feedback. We are so glad to hear that Beth provided courteous, patient, and knowledgeable service while helping you find the part you needed. We will be sure to share your kind words with her, she will truly appreciate the recognition. Thank you for choosing us, and we look forward to helping you again whenever you need us.

贝丝知道该问什么并找到了……

贝丝知道要问什么并且很快就找到了。 她很容易理解

Ereplacementparts 回复2026-07-23

Hello, Thank you for your kind words! We are so glad to hear Beth was able to ask the right questions, quickly find what you needed, and make the experience easy to follow. We appreciate you choosing us and look forward to helping you again!

优质的客户服务

需要帮助获取替换微波炉的具体尺寸。 Kimberly非常耐心地核实了这个信息。

Ereplacementparts 回复2026-07-21

Hello, Thank you for your kind words and for taking the time to share your experience. We are so glad Kimberly was able to help you find the specific microwave dimensions you needed. Providing accurate information and patient, attentive service is always our goal, and it is wonderful to hear she delivered just that. We truly appreciate your feedback and look forward to helping you again whenever you need us.

零件按预期准时到达

零件按预期准时到达,并且完美契合。

Ereplacementparts 回复2026-07-22

Hello, Thanks so much for your feedback! We're happy to hear your parts arrived on time and fit perfectly. We appreciate you choosing Parts Town, and we look forward to helping with any of your future parts needs. Have a great day!

布伦达·麦克唐纳非常专业

布伦达·麦克唐纳(Brenda Macdonald)非常专业,乐于助人,使订购过程变得非常简单快捷,并仔细检查了我的送货选项。

Ereplacementparts 回复2026-07-22

Hello, Thank you for taking the time to share your experience with us. We are delighted to hear that Brenda Macdonald provided such professional and helpful service. Making the ordering process easy, explaining delivery options clearly, and ensuring a smooth experience are exactly the level of service we strive to provide. We truly appreciate your kind words and will be sure to share your feedback with Brenda. Thank you for choosing us, and we look forward to serving you again.

希瑟太棒了

希瑟太棒了!她和我一起翻阅零件页,大海捞针!与她一起工作确实很愉快,与她交谈也很愉快。我真的很感激她愿意提供帮助!如果有更多的人像她一样,世界将会变得更加美好!

Ereplacementparts 回复2026-07-22

Hello, Thank you so much for taking the time to share such kind words about your experience with Heather. We are thrilled to hear she went above and beyond to help you track down exactly what you needed. Her dedication, patience, and genuine care for our customers truly make a difference, and your recognition means a great deal. We will be sure to share your wonderful feedback with Heather and her team. Thank you for choosing us, and we look forward to helping you again whenever you need us.

询问布伦达

布伦达非常乐于助人......我很害怕 我打错了号码……但事实证明,她比我想象的更有帮助,并查找了我需要的普兰骑式割草机的刀片……通过型号并读出了测量值,这就是刀片。 我需要..我已经花了两周时间试图找到这把刀片的来源..她说他们在不到60秒的时间内就有了库存...我太兴奋了😊我说我会在她下一次的婚礼上跳舞...我们都笑了😅,她说希望不会...价格比我预期的要高一些,但她说运费会记回我的信用卡...所以我确定并购买了刀片...布伦达基本上是我购买刀片的原因...谢谢你……布伦达 这周好好休息吧😴 梅尔文·豪森福鲁克

Ereplacementparts 回复2026-07-22

Hello, Thank you so much for taking the time to share your experience! We absolutely loved reading your review. We're thrilled Brenda was able to quickly find the exact blade you had been searching for after two frustrating weeks. We know how challenging it can be to track down the right part, so it's wonderful to hear she made the process easy and gave you the confidence to place your order. Your comment about dancing at her next wedding definitely gave us a smile, and we'll be sure to share your kind words with Brenda. She'll be happy to know her knowledge, patience, and friendly sense of humor made such a positive impression. We truly appreciate your business and your thoughtful feedback. We hope your new blade works perfectly, and if you ever need help finding another part, we're always here to help. Have a fantastic rest of your week!

像顾客一样跟我说话

跟我说话就像我是顾客一样。她很有礼貌,很专业。确保我订购了正确的零件,真的很有帮助。

Ereplacementparts 回复2026-07-22

Hello, Thank you for taking the time to share your feedback. We truly appreciate your kind words. We are so glad to hear that our team member treated you with courtesy and professionalism while taking the time to make sure you were ordering the correct part. Providing knowledgeable, helpful service is always our goal, and it's wonderful to know we delivered that experience for you. Thank you for choosing us, and we look forward to helping you again in the future.

物品损坏了 - 钱丢了 - 不退款 - 不更换

物品损坏了。 包装不好。 糟糕的客户服务。 没有决议。我还没有拿回我的钱,也没有收到替代品。 好战的电话代表,通过电子邮件到处跑。 我将被迫对我的信用卡收费提出异议。这些人很糟糕。 远离。 他们的回答是个笑话。当然,我填写了他们所有的表格。我通过电子邮件与两个人交谈。已经好几个星期了,他们拿走了我的钱,却没有剃须产品。这完全是一种耻辱。当我直接联系他们时,他们对我的问题完全没有反应,这真是一个笑话。但他们在不到24小时内就回复了这条差评。

Ereplacementparts 回复2026-07-20

Hello, We are truly sorry to hear about your experience. Receiving a damaged item is frustrating, and we understand how disappointing it is when you feel your concerns have not been resolved. This is not the experience we want any of our customers to have. If you have not already done so, please visit the self service returns section on our website to initiate your return. Once your return is processed according to our policy, you will receive a refund. While we do not offer replacements, our policy is return, refund, and reorder if you would still like the item. We appreciate you bringing your concerns to our attention and sincerely apologize for the frustration you've experienced. If you have any questions during the return process, we are happy to help.

恰到好处的部分

正是正确的部分!我订购后不到一周就收到了。在他们的网站上很容易找到。

Ereplacementparts 回复2026-07-20

Hello, Thank you for your wonderful feedback! We are so glad you found exactly the right part and that our website made it easy to find what you needed. It is great to hear your order arrived in less than a week. We truly appreciate your support and look forward to helping you again whenever you need us.

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