Eyebuydirect

Dear Kevin, Thank you for sharing your feedback. We’re sorry to hear about your experience and want to resolve this for you. We would like to request your contact details such as your complete name, phone number and email address so we can assist you accordingly. We appreciate your patience and look forward to resolving this promptly. Thank you.

Dear Joseph, Thank you for sharing your feedback. We’re sorry to hear about your experience and want to resolve this for you. We tried to send a request for clarification about your concern, but we did not get any information to contact you. Since you are important to us, please accept the coupon code VIP30 for the inconvenience and for your future purchases. Terms and Conditions Apply: * Applicable only to frames $15 or more and cannot be on sale. * Offer subject to adjustment due to modifications, returns, cancellations, and exchanges. * Maximum 6 frames per order. * Offer cannot be combined with any other coupons or discounts. * Offer can only be used once a year. We value your comment, and we assure you that we constantly improve our services to provide satisfaction to our customers; our family. You can always call us at 1-855-393-2891(US) and we are available to assist you 24/7 or 1-800-734-918 (for Australia) during business hours (8:00 AM - 5:00 PM), Monday through Friday, EST or simply send us an email at [email protected]. Thank you and have a great day!