FAIRWINDS Credit Union

We're so happy you feel this way! Thank you for sharing your positive experience with FAIRWINDS.

We're glad you found our service convenient and appreciate our member service. Thank you for your positive feedback!

We love to know that you find our online banking easy and our member service to be great! Thanks for your feedback!

We're happy to hear that switching over to FAIRWINDS was easy! It's great to know our member service team met your needs and that you appreciate the convenient access to cash and the savings account features. Thank you for sharing your experience.

Thank you for the kind words about FAIRWINDS! A loan decision not going as expected can be a challenging experience, and we appreciate you sharing your feedback with us. We look forward to working with you on your auto financing needs when the time comes. Our crew is always ready to help.

We are so happy to hear you've had a great experience with our crew and our easy-to-use app! We appreciate you taking the time to share your experience.

We're happy you're pleased with our banking app and debit card services. It's great to know you appreciate the convenience of accessing your transaction information and being able to download it to your PC. We look forward to continuing to serve you and thank you for sharing your positive experience!

Thank you for sharing your experience. It's great to hear our crew made a positive impression. We understand that managing money through the app presented some challenges, and we're pleased that one of our crewmembers was able to reach out and walk you through the steps. We're here if you need further support.

We're happy you find FAIRWINDS great to work with. It's wonderful to hear that our crew's friendliness and professionalism are appreciated. Thanks for your feedback!

Thank you for taking the time to share your feedback. Our team identified a solution and has reached out to you via phone and email to provide assistance. Feel free to reply to them at your earliest convenience so that they can assist in resolving this matter. Once again, we appreciate the feedback, and we are always willing to help and look forward to continuing to serve you!

We're sorry to hear about your recent experience, and we appreciate you bringing this to our attention. At FAIRWINDS, feedback like this helps us improve, and we want nothing more than the opportunity to make this right. A manager has attempted to reach out and looks forward to connecting with you.

We appreciate your long-time membership and are so happy that we have the opportunity to continue to serve you today in Virginia. Thank you for sharing your feedback regarding the online banking changes. We appreciate the chance to better understand your experience and thank you for taking the time to rate us!

We appreciate you taking the time to share your positive experience. Our crew love providing great service to our members.

It is great to know that our crew were a pleasure to deal with. Thank you for your feedback.

It is awesome to know that you find our app easy to use! Thank you for your positive feedback; we appreciate it.

Thank you for the kind words! We're glad the app has been a helpful tool and that our team has been there when you need us.

It's great to know our crew's friendliness and readiness to assist met your needs. We appreciate you taking the time to share.

At FAIRWINDS, creating an exceptional experience is at the heart of everything we do, and we take all member feedback seriously. We’re sorry for the frustration caused by your limited access to deposit options. A member of our team has attempted to contact you via phone and email to better understand the situation and work to provide a resolution. Thank you for sharing your feedback, as it helps us improve communication and better serve our members.

Thank you for taking the time to share your feedback. Our team has reached out to you via phone to discuss your options regarding a rewards/points earning credit card and money movement/payments from your Business account. They left a message and will attempt to reach out again. You can also call back at your earliest convenience. Once again, we appreciate the feedback, and we are always willing to help and look forward to continuing to serve you!

Attitude makes a difference and at FAIRWINDS, we are committed to showing up for our members in a positive way - every day! We love hearing that you find our services easy to use and our crew to be helpful and courteous. Thank you for taking the time to share your feedback!