FAIRWINDS Credit Union

Thank you for the kind words! We're thrilled to hear Steven provided such a reassuring and welcoming experience at our Deltona branch. Taking the time to listen, offer guidance, and help members feel at ease is what FAIRWINDS s all about. We'll be sure to share your compliments with Steven. Thank you for being a member!

Thank you for taking the time to share your experience. Our team was in touch with you through both phone and email during your recent experience. Your online application was received and given careful consideration and review. We recognize how important this decision was for your business. Our team attempted to contact you via phone to further discuss details of your application and answers any questions that you may have had. We appreciate the opportunity to have assisted you and wish you and your business success.

Thank you for sharing your experience! Hearing that our team took the time to reach out and check in as you settled into your new account, and that your conversation with Miguel felt warm and genuine, is a reflection of the care we aim to bring to every interaction. We are glad you felt supported and welcomed from the start.

We appreciate your kind words about Evelina. We are glad to hear about your positive experience with us and our crew.

We appreciate you sharing your experience! We are glad our crew was able to assist you through the process and get everything resolved in a friendly manner. Knowing that you walked away feeling taken care of means a great deal, and we appreciate your trust in FAIRWINDS.

We're glad to hear you found our transactions safe and understandable. We appreciate your positive feedback!

Thank you for taking the time to write this review! It is so nice to know that Kimberly made you feel so welcomed and taken care of right from the moment you walked through the door, and that James was able to take the time to go through all of your questions in detail while also providing such a helpful suggestion about setting up a different type of account. That is exactly the kind of attentive and thoughtful service we always strive to provide at FAIRWINDS. We look forward to continuing to serve you!

We appreciate you sharing this feedback with us. We're sorry to hear that your experience with account charges was a source of concern, and we understand how important it is to feel confident about how your banking works. Our team worked to assist you, including reviewing our service charges and the ways they can be avoided. We strive to keep this information clearly posted and ensure members receive guidance to help prevent future charges. As part of this effort, our team also provided multiple service charge refunds while taking time to share education and support to help avoid similar charges moving forward. We regret that the outcome did not align with your expectations. We're sorry to hear you've made the decision to move on. Should you ever want to reconnect, we're always here.

Thank you for your kind feedback. I’m glad to hear that Elisandra was able to assist you and provide helpful information in Spanish. We appreciate you taking the time to share your experience and are always here to support you.

At FAIRWINDS, creating an exceptional experience is at the heart of everything we do, and we take all member feedback seriously. We’re sorry for the frustration caused by the credit card application and account closeout. A manager has attempted to contact you via email and via phone to better understand what occurred and assist in resolving this matter. Please feel free to reply to their message or return their call at your earliest convenience. Thank you for sharing your feedback, as it helps us improve communication and better serve our members.

We appreciate you taking the time to recognize Tina and the Deland team! The consistent professionalism and genuine care you described reflect the standard we strive to bring to every interaction. Your continued trust in FAIRWINDS means a great deal, and we look forward to continuing to serve you.

Thank you for this positive review! We're glad Heather provided a delightful experience, and it's great to hear that our crew has been knowledgeable and helpful each time you've called in with questions. Your trust in FAIRWINDS and your willingness to share your experience are both appreciated.

We appreciate you taking the time to share this! The Ramsey Show endorsement is something we greatly value, and it speaks to our shared mission of helping members build toward Financial Freedom. We're glad that connection stood out to you, and we look forward to continuing to serve you.

Thank you for your feedback. We understand that you were able to connect with one of our managers regarding your concerns, and our team is currently working to follow up with you to provide solutions based on that conversation.

Thank you for the kind feedback! Making things easy for our members is what we strive for, and we are glad that showed in your experience.

Thank you for sharing your experience! Hearing that our team's service felt efficient and that the check-ins from our crew have been a valued part of your experience means a lot. We appreciate you sharing your thoughts and look forward to continuing to serve you.

We are glad you enjoyed your experience. We appreciate your positive feedback!

Thank you for your feedback! It is great to hear that your experience felt approachable and professional.

It is great to hear that our app has made managing your account a seamless experience. We appreciate the feedback!

Thank you for sharing your feedback. We understand how important it is to have a simple and reliable way to manage your accounts and payments. A member of our team has attempted to connect with you and is sending follow‑up contact information via email so you can reach us at your convenience. We’d welcome the opportunity to learn more and help identify a solution that better meets your needs while our team works to improve the overall experience.