我今天注意到我的帐户上收取了全额订阅费,这让我感到惊讶,因为我没有收到试用期即将到期的提醒。考虑到我目前在找工作时的财务状况,像这样的意外收费尤其困难。试用期到期提醒非常有帮助,我对这种疏忽感到失望。请协助我取消此操作并退款。
FlexJobs - Work From Home & Remote Jobs 回复2026-07-24Hello,
Thank you for reaching out and sharing your concern. We understand how unexpected charges can be especially difficult during a job search, and we sincerely apologize for any frustration this situation has caused. Transparency is very important to us, and we want to clarify the process.
Our platform provides full access to all features during a 14‑day paid trial. If the trial is not canceled within that timeframe, it transitions into a paid monthly subscription to ensure uninterrupted service. This information is presented during registration, at the time of payment, in the terms and conditions, and in the confirmation email sent after the initial purchase. That email outlines subscription terms, billing frequency, and cancellation steps to avoid misunderstandings.
We recognize the importance of clarity at every stage of the customer experience and remain committed to supporting you.
To assist you further with canceling and reviewing your account, we invite you to contact our customer service team directly at [email protected]. Our team will be happy to provide personalized support and ensure your experience with FlexJobs remains positive and transparent.
Best regards,
The FlexJobs Team.