Franklin Machine Products

下单很方便

下单很方便，包裹来得很快。产品符合或超出预期。

服务很好，发货快，提前到了…

服务很棒，发货迅速，比预期更早送达

客户服务

嗨，我叫Ricky Rogers，我是yellow cab的服务技术员，很高兴向你们介绍Mary Hyde。Mary是她专业领域中最优秀的人之一。Mary非常专业、知识渊博，而且非常有礼貌，和她交谈总是很愉快。此致 Ricky Rogers

快速又方便

第一次网购，又快又简单

服务很棒！

在线订购了产品

在线下单了产品。说是有货。一周后我不得不打电话去问，才知道没货且没有预计到货时间。听说 fmp 口碑很好。这次体验不太好。谢谢。 网络参考编号 1289256

发货很及时，正如我们需要的

发货非常及时，正如我们所需要的。太棒了！！！

Doug Johnson, Mack II Inc. 的首选配件供应商

I just want to tell you how much I appreciate Doug Johnson and all he does to make my life as a Maintenance Supervisor for Mack II Inc. so much easier. I have worked at Hartsfield Jackson Atlanta International Airport, the world's busiest airport for 25 years now between 2 different companies. Doug has been my parts person (specialist) for most of that time. He is what I call my "Go to Guy" Doug has excellent customer service skills. He can get parts for me when no one else can. When I'm having one of those senior moments and can't remember things exactly the way I want to, Doug will go into my buying history and help me get exactly what I previously ordered maybe 1-2 years ago. I am so big on that buying history being such a valuable tool. When I need a specific part and other parts distributors give me a hard time with not having a particular part in their stock catalog and want to 1st send me a quote and spend days going back and forth with the factory, Doug can get me that same part with no hassle and in a timely manner and get me a lower price that the other company would. I just truly appreciate Doug Johnson and he is the reason I first used DSI and continued to use him with the FMP company. I did not like using FMP prior to the merger and would use Doug with DSI before I ever picked up the phone to call FMP. Seriously, I cannot stop saying good things about Doug. He highly exceeds all my customer service expectations. I do not know another person who does what he does. Even though I actually have an account rep with Parts Town and Grainger and several other distributors, Doug's service to me and my company exceeds those account reps. My company at times will pay more money and not the lowest cost because we value excellent customer service. You have a very valuable employee in Doug. I hope that you appreciate his service as much as I do. Thank you for your time reading this.

发货快，产品容易找到。

服务好坏参半

有时候发货快，有时候发货慢，真的是五五开。不过我觉得不太好的是，每次我打电话咨询那些五五开的订单时，都是客服。每次人都很粗鲁，没有回电，也从来没有解决任何问题。基本上因为一个零件缺货，等了1个月才收到9个零件。完全不合理。客服应该先发部分完成的订单，缺货的那1件再补订。所以下单的话，要做好五五开的心理准备。

为什么为什么我的配件还没发货？

客服很棒，但如果仓库不发货，再好的客服有什么用？这是个持续存在的问题。我订了次日达的零件，第二天打电话才知道零件根本没发出去，结果次日达变成了2到3天。如果这个问题能解决，那就完美了。

等待时间长

周一早上买的，5天后查订单状态还是待处理/日期未定。不推荐这家公司。

订了2个开关，但只收到1个…

订了2个开关，收到1个对的1个错的。

运营总监

产品很棒，发货也快

客户服务非常出色

客服很棒，发货迅速。

喜欢这家公司

爱这家公司！说实话，没人是完美的5分

电池搅拌机---????????????

收到搅拌器，超开心——用了一次——就坏了——你们卖的是什么产品啊？？？？？？用超级胶水粘的吗？？？？

他们家产品很多，而且…

FMP是我们长期信任的公司。产品种类丰富，发货快，包装完好。

我喜欢这个服务

我喜欢这个服务。Dear fas

这家公司带来很愉快的购物体验

我们有关节炎，一直在找一款好开的开罐器。在另一家供应商那里看到你们的产品广告，但运费贵得离谱。我们访问了你们的网站，价格很有竞争力，运费也合理。谢谢！