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美丽与健康

FragranceNet

279 条评价

4.5279 条评价
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关于 FragranceNet

数据更新
网站
www.fragrancenet.com
分类
美丽与健康
所在地
United States · Deer Park
状态
待认证
近 12 个月
279 条评价
差评回复率
80%(24/30 条)
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FragranceNet靠谱吗?

FragranceNet(www.fragrancenet.com)在 OK.one 的综合评分为 4.5 分(满分 5 分),基于本站收录的 279 条用户评价,属于美丽与健康分类,口碑优秀。86% 的评价为 4 星及以上,9% 为 1 星;商家回复了 80% 的差评。数据最后更新于 2026-08-10。

用户怎么说

T
Thelma Thompson · 写过 1 条评价 · 已认证 · 体验于 2026-08-01 ·

顶级古龙香水💯❤️

我买它作为我一位朋友的生日礼物❤️,但选择 YSL 绝对不会出错

FragranceNet 回复2026-08-05

We're so glad to hear that you chose us for your friend's birthday gift! We agree, you truly can't go wrong. Thank you, Customer Service.

J
Jonathan Adwokat · 写过 1 条评价 · 已认证 · 体验于 2026-07-25 ·

速度快,质量好。

FragranceNet 回复2026-08-04

We appreciate your positive feedback and are so happy you were pleased with our quick service and good quality! Thank you, Customer Service.

C
Carmela Milton · 写过 4 条评价 · 已认证 · 体验于 2026-07-30 ·

准时交货大部分是我做的订单……

按时交货,我所做的大多数订单都很好,并且有代码折扣。

FragranceNet 回复2026-08-04

We're so pleased to hear that your orders arrive on time and that you appreciate the discount codes. Thank you for your positive feedback! Thank you, Customer Service.

c
customer · 写过 4 条评价 · 已认证 · 体验于 2026-08-01 ·

FragranceNet 没有辜负他们的盛誉

我喜欢 FragranceNet,但我最近购买的商品遇到了麻烦,必须重新交付,因为第一批货物从未到达我手中! 所以我对我喜欢合作的公司有点失望。

FragranceNet 回复2026-08-04

We sincerely apologize for the difficulty you have experienced with your recent order and for any inconvenience this may have caused. We appreciate your feedback as we take concerns like this very seriously, as customer satisfaction is our top priority. We understand your frustration as your first order was not received, but we are pleased that a member of our team was able to process a replacement. We acknowledge this does not change your experience and we have issued an additional 10% discount on your order. We appreciate your patience and understanding and hope to serve you better on future deliveries. Your satisfaction is essential, and we want to regain your trust. Once again, we apologize for any inconvenience caused. Thank you, Customer Service

J
Julianne Vaupen · 写过 1 条评价 · 已认证 · 体验于 2026-07-24 ·

爱香网

让我可以测试新香水

FragranceNet 回复2026-08-05

We're happy to hear that we allow you to test new fragrances. We appreciate your positive feedback! Thank you, Customer Service.

L
LaToya W. · 写过 1 条评价 · 已认证 · 体验于 2026-07-25 ·

香水购买评论

你好,我买的 6 支香水中有 2 支还没满。我买了一瓶 Miss Dior,里面只有 3 瓶喷雾。而且 Good Fortune 小瓶的容量也不是完整的 3 盎司。

FragranceNet 回复2026-08-04

We sincerely apologize for the condition in which your items were received. We appreciate your feedback as we take concerns like this very seriously, as customer satisfaction is our top priority. We have issued a refund for the items to your original method of payment. Please allow 3 - 7 days for the refund to appear in your account, depending on your banking facility. We will forward your comments to the appropriate department for quality control purposes. We appreciate your patience and understanding as we move to make this right. Thank you, Customer Service

V
Victoria Valverde · 写过 1 条评价 · 已认证 · 体验于 2026-07-26 ·

会再次从这里订购。

我喜欢快速的交货和优惠的价格!很难找到一个特定的香水品牌,我在这里找到了它。

FragranceNet 回复2026-08-04

We're so pleased you loved the fast delivery and great pricing! We're also glad to hear you found that particular perfume brand you were looking for with us. Thank you, Customer Service.

I
INNA CHYCHKOVA · 写过 1 条评价 · 已认证 · 体验于 2026-07-25 ·

这不是我第一次订购

这不是我第一次订购,所以我可以推荐这个网站订购商品。

FragranceNet 回复2026-08-04

We truly appreciate your continued support and positive feedback. We are so glad to know you recommend us! Thank you, Customer Service.

S
Stevie Prince · 写过 2 条评价 · 已认证 · 体验于 2026-08-01 ·

正如广告所言

FragranceNet 回复2026-08-04

We appreciate your feedback and are pleased you are satisfied with our service. Thank you, Customer Service

c
customer · 写过 2 条评价 · 已认证 · 体验于 2026-08-02 ·

很棒的选择和定价!

FragranceNet 回复2026-08-04

We truly appreciate your positive feedback regarding our wide selection and competitive pricing. We are delighted to know you had a satisfying experience with us. Thank you, Customer Service.

A
AP · 写过 1 条评价 · 已认证 · 体验于 2026-08-01 ·

10 年的优质服务......即使出现问题

我从这家商店购买商品已有大约 10 年了,一直都有很棒的体验。上周,我订购了一杯古龙水作为送给朋友的礼物。不幸的是,交货晚了一天,当包裹到达时,盒子背面被撕开,瓶子不见了。我非常失望,因为这是一份礼物,但我立即联系了客户服务。他们立即处理并零麻烦地全额退款。运输事故时有发生,但公司如何处理才是最重要的。他们快速、富有同情心的客户支持正是我十年来一直是忠实客户的原因。强烈推荐!

FragranceNet 回复2026-08-04

We truly appreciate your decade of loyalty and are so glad to hear that, even with an unfortunate shipping mishap, our customer service team was able to resolve the issue to your satisfaction. Your kind words reinforce our commitment to excellent support. Thank you, Customer Service.

E
EUN SUH · 写过 1 条评价 · 已认证 · 体验于 2026-07-26 ·

我爱香水网

我爱香水网。和他们一起购物已经超过10年了。优惠的价格、选择和服务

FragranceNet 回复2026-08-04

We're so happy to hear you've been a loyal customer for over 10 years and appreciate our excellent prices, selection, and service! Thank you for your continued support. Thank you, Customer Service.

T
Tanya Woodcook · 写过 3 条评价 · 已认证 · 体验于 2026-08-02 ·

很棒的购买!

香水是正品,与描述相符。 价格优惠,送货服务很快。我对我的购买感到满意,并将继续使用该公司并将其推荐给我的朋友和家人。

FragranceNet 回复2026-08-04

We're so pleased to hear that you found the perfume authentic and as described, and that you were happy with the price and quick delivery! It's wonderful that you're pleased with your purchase and plan to continue using us and recommending us to others. Thank you, Customer Service.

F
FIROZ KHAN · 写过 1 条评价 · 已认证 · 体验于 2026-08-02 ·

服务很好

FragranceNet 回复2026-08-04

We appreciate your feedback and are pleased you are satisfied with our service. Thank you, Customer Service

m
mona · 写过 3 条评价 · 已认证 · 体验于 2026-07-26 ·

价格实惠

FragranceNet 回复2026-08-04

We appreciate your feedback and are pleased you are satisfied with our service. Thank you, Customer Service

R
Roland Ovenseri · 写过 4 条评价 · 已认证 · 体验于 2026-07-26 ·

发货有一点延迟……

发货比预期有一点延迟

FragranceNet 回复2026-08-04

We apologize for the slight delay in shipping your order. We understand that waiting longer than expected can be frustrating, and we appreciate your patience and understanding. We will forward your comments to the appropriate department to improve the customer experience. Thank you, Customer Service.

J
Joan Daly · 写过 12 条评价 · 已认证 · 体验于 2026-07-23 ·

库存充足

库存充足,价格优惠,交货快捷!

FragranceNet 回复2026-08-05

We are so pleased to hear that you enjoyed our great inventory, excellent prices, and quick delivery. We truly appreciate your positive feedback! Thank you, Customer Service.

A
Andrew R · 写过 1 条评价 · 已认证 · 体验于 2026-07-26 ·

RDLA

折扣、折扣、折扣……

FragranceNet 回复2026-08-05

We appreciate your feedback and are pleased you are satisfied with our service. Thank you, Customer Service

K
Kenneth Hartley · 写过 3 条评价 · 已认证 · 体验于 2026-08-02 ·

折扣和效率订单...

订单到交货的折扣和效率

FragranceNet 回复2026-08-05

We're so glad to hear you appreciated the discount and the speed of our delivery service! Thank you for your wonderful feedback. Thank you, Customer Service.

L
Lydia Sanchez · 写过 1 条评价 · 已认证 · 体验于 2026-07-25 ·

我的经历很糟糕,我不会再从这家公司购买任何东西。

我的经历很糟糕,我永远不会从 Frangrance.net 购买任何东西。 我对我的购买感到非常兴奋,价值超过 200 美元。 等了一个多星期才收到,包裹被送到了错误的房子——相同的门牌号,但完全不同的街道。这是一个非常粗心的错误。我对公司非常失望。送货服务不是 UPS 或 FedEx。我没认出来。 我考虑过要求更换,但不相信同样的错误不会再次发生,而且我最终无法收到退款,所以我只是要求退款并获得批准。老实说,这并不能令我满意。我很期待我购买的产品,但我想最终,低价并没有带来任何帮助。我也可以去商店,在那里我有信心能买到我购买的产品。

FragranceNet 回复2026-08-04

We sincerely apologize that your package was not received and that you were not satisfied with our shipping services. We appreciate your feedback as we take concerns like this very seriously, as customer satisfaction is our top priority. A full refund has been issued to your original method of payment, but we acknowledge this does not change your experience. We will forward your comments to the appropriate department to improve our shipping services and enhance the customer experience. We value your business and a member of our customer service team will reach out to further assist. Thank you, Customer Service