Hi Meesar!
We are sorry to hear about your experience and understand how frustrating it can be when an order does not arrive. 📦
However, the order number provided with your review does not appear to be a valid FragranceX.com order number, so we are unable to locate the purchase or review the refund details based on the information provided.
Please contact us directly at our customer service email with your order information so we can look into this for you and assist further.
We appreciate the opportunity to help clarify this!
Hi Gerard!
We are glad to hear that you are enjoying your fragrance overall. 💫
We appreciate your feedback regarding the scent strength and aftershave balm, and we are always happy to hear what our customers think about their purchases.
Thank you for choosing FragranceX.com!
A
Ana Colon · 写过 1 条评价 · 已认证 · 体验于 2026-07-21 ·
★★★★★
糟糕的服务
这很糟糕,因为你向我收取了费用,但没有交付产品
FragranceX 回复2026-08-05
Hi Ana!
We are sorry to hear that you had this experience and understand how concerning it is when you cannot locate your package. 📦
According to the USPS tracking information, your order was marked as delivered on 07/25. If you have not been able to locate the package, we recommend checking with household members or neighbors and contacting your local USPS office, as they may be able to provide additional delivery details.
If you are still unable to locate your package, please contact the FragranceX.com support team so we can assist you further.
Thank you for giving us the opportunity to help!
r
ruthillia · 写过 3 条评价 · 已认证 · 体验于 2026-07-21 ·
★★★★★
该产品确实是全新的并且......
该产品确实是全新的,并且装在一个未打开的盒子里。我很欣赏这个定价以及后付款的能力。
FragranceX 回复2026-08-05
Hi Ruthillia!
We are thrilled to hear that your product arrived brand new and unopened and that you were pleased with the price. ⭐
We are also happy that you enjoyed having Afterpay as a payment option when shopping with FragranceX.com.
Thank you for your wonderful feedback!
t
tiana · 写过 1 条评价 · 已认证 · 体验于 2026-07-21 ·
★★★★★
好香水
很好的香水,看起来像正品,但盖子相当松,不像真正的瓶子
FragranceX 回复2026-08-05
Hi Tiana!
We are glad you are enjoying your fragrance and appreciate you sharing your feedback about the bottle. 🌸
FragranceX.com is committed to offering 100% authentic products, and we appreciate you choosing us for your fragrance purchase.
Thank you for your feedback and support!
香水的精选!遗憾的是他们找不到我的 Escada 性感涂鸦香水,但对 Escada Del Sol 限量版感到满意!定价也公道。谢谢你!
FragranceX 回复2026-08-04
Hi Rachel!
We’re glad you’re happy with our selection, fair pricing, and the Escada Del Sol limited edition, even though we couldn’t locate the Escada Sexy Graffiti fragrance you were looking for.
Thank you for choosing FragranceX.com! 🌸
Hi Shirley!
We are truly grateful for your continued loyalty to FragranceX.com. 💫
It means so much to know that you have been ordering from us for years and continue to enjoy our prices, shipping, selection, and service.
Thank you for being such a valued customer!