Hi Maia!
Thank you for sharing your feedback. We are sorry to hear that your experience did not meet your expectations. 😔
At FragranceX.com, we understand that fragrance preferences are very personal, and we want our customers to feel confident with their purchases. We are sorry if the sample sizes were not what you expected, and we appreciate your feedback as it helps us improve how we present our products.
We hope to have the opportunity to serve you again and provide a better experience in the future.
H
Hany Mohammed · 写过 1 条评价 · 已认证 · 体验于 2026-06-22 ·
★★★★★
我下单付款了,应该是6月25号收到的,到现在还没收到
这是一项糟糕的服务
FragranceX 回复2026-07-07
Hi Hany!
Thank you for sharing your feedback. We are sorry to hear that you have not received your order and understand how frustrating this situation must be. 📦
We reviewed your order and see that USPS has been attempting to deliver the package since June 25 without success. We also see that our customer service team previously advised you to contact your local post office to make arrangements for delivery.
We recommend reaching out to USPS directly, as they will be able to provide the most updated information and assist with completing the delivery. We apologize for the inconvenience and appreciate your patience while this matter is resolved.
We hope to have the opportunity to provide you with a better experience in the future.
Hi Debbie !
Thank you for your wonderful review and for choosing FragranceX.com!
We are thrilled you found the fragrance you were looking for and enjoyed our easy ordering process and timely delivery 🌸
We look forward to serving you again soon!
T
Tanya Heard · 写过 2 条评价 · 已认证 · 体验于 2026-06-22 ·
★★★★★
迄今为止最好的
我喜欢它的价格,我喜欢它的香味,我肯定会继续购物,我强烈推荐给大家
FragranceX 回复2026-07-07
Hi Tanya !
Thank you for your amazing feedback and for choosing FragranceX.com!
We are delighted that you enjoy our prices and fragrance selection. Your recommendation means a lot to us 💫
We look forward to serving you again soon!
S
Santa Clara CA · 写过 1 条评价 · 已认证 · 体验于 2026-06-22 ·
★★★★★
我寻找稀有香水的首选来源
及时发货。 承诺的产品。 我寻找很难找到的香水的首选来源。
FragranceX 回复2026-07-07
Hi !
Thank you for your kind review and for shopping with FragranceX.com!
We are happy to be your go to source for hard to find fragrances and glad you enjoy our prompt shipping 📦
We look forward to serving you again soon!
Hi Alain !
Thank you for your review and for choosing FragranceX.com!
We are glad you love your fragrance and appreciate our prices ✨
We hope you continue enjoying your purchase.
We look forward to serving you again soon!
K
Kathleen · 写过 122 条评价 · 已认证 · 体验于 2026-06-22 ·
★★★★★
他们有大量价格优惠的香水可供选择
他们有大量价格优惠的香水可供选择。运输非常好,一切都完好无损。
FragranceX 回复2026-07-07
Hi Kathleen!
Thank you for your wonderful review and for choosing FragranceX.com!
We are delighted to hear you enjoy our selection, great prices, and reliable service 🌸
It is wonderful to know your order arrived in perfect condition.
We look forward to serving you again soon!
Hi Diane !
Thank you for your feedback and for shopping with FragranceX.com!
We are happy to hear you are pleased with your fragrance choice and that your order arrived in a timely manner 💫
We appreciate your support and look forward to helping you find more favorites.
We look forward to serving you again soon!
g
gwendolyn · 写过 3 条评价 · 已认证 · 体验于 2026-06-22 ·
★★★★★
船运
船运。 它会在您告知的几天后到达。
对此不太高兴。
FragranceX 回复2026-07-07
Hi Gwendolyn!
Thank you for sharing your feedback. We are sorry to hear your delivery arrived later than expected. 😔
We understand how important accurate delivery expectations are and appreciate your patience. We will continue working to improve the overall shopping experience.
We hope to have the opportunity to serve you again.
J
Jason Drews · 写过 3 条评价 · 已认证 · 体验于 2026-06-22 ·
★★★★★
价格实惠
价格实惠。快速运输。
FragranceX 回复2026-07-07
Hi Jason !
Thank you for your feedback and for shopping with FragranceX.com!
We are happy to hear you enjoyed our pricing and quick shipping 📦
We appreciate your support and hope you enjoy your fragrance.
We look forward to serving you again soon!
M
MightyIndian · 写过 1 条评价 · 已认证 · 体验于 2026-06-22 ·
★★★★★
交货晚于指定时间...
交货晚于指定时间,导致错过了要使用它的活动。
FragranceX 回复2026-07-07
Hi MightyIndian!
Thank you for sharing your feedback. We are sorry to hear your order arrived later than expected and that it affected your plans. 😔
We understand how important timely delivery can be, and we appreciate you letting us know about your experience. We will continue working to provide the best service possible.
We hope to have the opportunity to serve you again.
Hi Charles !
Thank you for your kind words and for choosing FragranceX.com!
We are happy to hear you had a great experience with us ⭐
Your support and appreciation mean a lot to our team.
We look forward to serving you again soon!
E
Ethan Harley · 写过 5 条评价 · 已认证 · 体验于 2026-06-22 ·
★★★★★
总有超值优惠
总是有很棒的优惠。产品交货及时。 我已订购多次,没有任何问题需要报告
FragranceX 回复2026-07-07
Hi Ethan Harley!
Thank you for your kind review and for choosing FragranceX.com!
We are glad you enjoy our great deals, timely deliveries, and reliable service ✨
We truly appreciate your continued support and trust.
We look forward to serving you again soon!
Hi!
Thank you for taking the time to share your experience.
We are truly sorry to hear about the frustration this situation has caused. 📦
After reviewing your order, we found that the shipping address provided during checkout was the one used to process and ship your package. To help prevent situations like this, customers have three opportunities to verify their shipping information: during checkout before completing the purchase, on the order confirmation page immediately after placing the order, and in the order confirmation email, which includes the complete shipping and billing details. We understand how disappointing this experience has been and appreciate you sharing your feedback.
If you have any additional questions or would like us to review your order further, please contact our Customer Service team.
We appreciate your feedback and hope to have the opportunity to serve you better in the future.
Hi Kehaulani!
Thank you for your amazing feedback!
We're thrilled to know FragranceX.com has helped you grow your incredible fragrance collection with reasonable prices and quick shipping. ✨
Your 10 out of 10 recommendation truly means a lot to us.
We look forward to serving you again soon!
G
GV · 写过 1 条评价 · 已认证 · 体验于 2026-06-19 ·
★★★★★
我还没有收到我的订单
我仍然没有收到 6 月 18 日下的订单。
FragranceX 回复2026-07-06
Hi GV!
Thank you for sharing your feedback.
We’re sorry to hear about your concern regarding your order. 📦 According to the USPS tracking information, your package was delivered to your parcel locker on 06/27. If you have not been able to locate it, we recommend contacting USPS for additional assistance or reaching out to our Customer Service team so we can further assist you.
We appreciate your feedback and hope to have the opportunity to serve you again in the future.
J
Jonathan Jones · 写过 3 条评价 · 已认证 · 体验于 2026-06-19 ·
★★★★★
优质的送货服务
优质的送货服务。价格优惠。
FragranceX 回复2026-07-06
Hi Jonathan!
Thank you for your review!
We're so happy to hear you enjoyed our great prices and fast delivery service. 📦
Thank you for choosing FragranceX.com.
We look forward to serving you again soon!
Hi Kathleen!
Thank you for your wonderful review!
We're delighted to hear you enjoyed our great prices along with the free and fast shipping. 🚚
Thank you for choosing FragranceX.com for your fragrance shopping.
We look forward to serving you again soon!
S
Shonda · 写过 1 条评价 · 已认证 · 体验于 2026-06-18 ·
★★★★★
我的包裹准时到达,教练......
我的包裹准时到达,教练花香就是一切。
FragranceX 回复2026-07-06
Hi Shonda!
Thank you for your kind feedback!
We're so happy your package arrived on time and that you're enjoying your Coach Floral fragrance. 🌸
Thank you for choosing FragranceX.com.
We look forward to serving you again soon!
Hi Vivian!
Thank you for your wonderful recommendation!
We're honored by your continued trust in FragranceX.com and are delighted to hear you've consistently received authentic fragrances, fast delivery, and excellent value. 💫
Your loyalty means so much to our team.
We look forward to serving you again soon!