Thank you so much for your feedback! ✨
We’re so glad to hear that our underwear is helping you save money while keeping you comfortable!
We’re excited to continue supporting you on your period care journey! 😊
Stay tuned – we have some exciting new products coming your way soon! 😊
I
Ingeborg Braakman · 写过 2 条评价 · 体验于 2025-07-29 ·
★★★★★
完美的产品
完美的产品,优良的品质,清晰的信息和说明。交货时间有点长,但还不错。
Gotyu Underwear 回复2025-08-29
Thank you so much for your kind words! 💜
We’re really happy to hear that you love the quality of our products and that the information provided has been clear and helpful.
We understand that delivery can sometimes feel a little slower than expected – especially when you’re excited to try something new. We’re constantly working on making our shipping as smooth and fast as possible, so your feedback is very valuable to us.
If there’s ever anything else you need or if you’d like advice on products or care tips, our customer care team is always happy to help. ✨
P
Patricia S · 写过 1 条评价 · 体验于 2025-08-17 ·
★★★★★
伟大的
伟大的!感觉很好而且效果很好
Gotyu Underwear 回复2025-08-29
Thank you so much for your feedback! ✨
We're so happy to hear that you find it comfortable and effective.
Your support means so much to us, and we’re thrilled to have you as a customer! 😊
dbz · 写过 4 条评价 · 已认证 · 体验于 2025-07-24 ·
★★★★★
不会推荐
胸罩是非常合成且厚的,但吸收效果不佳并且会使乳房湿透
Gotyu Underwear 回复2025-08-18
Thank you for taking the time to leave your feedback. 💜
We’re sorry to hear that the nursing bras didn’t meet your expectations regarding comfort and absorbency. Our nursing bras are designed with layered fabrics to provide both support and light absorbency, but of course every body is different and not every model works for everyone.
Our customer service team has already reached out to you directly. Unfortunately, you didn’t contact us first so we were not able to find a solution together right away – we’re always here to help and make things easier for you.
H
Hannah R. · 写过 1 条评价 · 体验于 2025-08-15 ·
★★★★★
产品质量高,并保持…
产品质量高,信守承诺,运输花了一点时间,但除此之外一切都很棒!
Gotyu Underwear 回复2025-08-22
Thank you so much for your 5-star review! ✨
We're so glad to hear you love them!
Your support means so much to us, and we’re thrilled to have you as a customer!😊
D
Daan · 写过 1 条评价 · 体验于 2025-08-15 ·
★★★★★
完美的
完美的!安拉德
Gotyu Underwear 回复2025-08-29
Thank you so much for your feedback! ✨
We're so glad to hear you love them!
We truly appreciate your support and can’t wait to bring you even more amazing products. 😊
Thank you so much for your feedback! ✨
We’re excited to continue supporting you on your period care journey! 😊
Stay tuned – we have some exciting new products coming your way soon! 😊
Thank you so much for your kind words! ✨
We’re so happy to hear you’re satisfied with our customer support!
We truly appreciate your support and can’t wait to bring you even more amazing products. 😊
T
Thandiwe Moyo · 写过 2 条评价 · 体验于 2025-08-12 ·
★★★★★
非常舒适的胸罩,非常好…
非常舒适的胸罩,质量非常好
Gotyu Underwear 回复2025-08-29
Thank you so much for your 5-star review! ✨
We're so glad to hear you love them!
We truly appreciate your support and can’t wait to bring you even more amazing products. 😊
Thank you so much for sharing your detailed feedback with us 💜
We’re happy to hear that you find the Aurora bra comfortable and easy to wear under light clothing – exactly what we aim for with this design.
At the same time, we appreciate your constructive points about the strap length, positioning, and the suggestion for a crossed-strap option. Input like this helps us fine-tune our styles so they can work even better for different body shapes and preferences.
Your note on the color range is also very valuable – inclusivity in skin-tone shades is something we’re continuously working on, and your feedback will be passed along to our product team.
Just drop us a message – we’re here to help you get the most out of your bra.
Thank you so much for your feedback! ✨
We’re so glad to hear that our underwear is helping you save money while keeping you comfortable!
We’re excited to continue supporting you on your period care journey! 😊
Stay tuned – we have some exciting new products coming your way soon! 😊
U
Ursula Maaßen · 写过 2 条评价 · 已认证 · 体验于 2025-07-23 ·
★★★★★
纸条不合适
这些单据不合适,我想将其寄回,但到目前为止我还没有收到发送地址。我完全接受,付钱1
问候!
乌苏拉
Gotyu Underwear 回复2025-08-08
Thank you for sharing your feedback!
I’m sorry to hear that you had trouble getting the return address.
We sent you the information by email on Tuesday and have just re-sent it again. Please also check your spam or junk folder, as sometimes our messages end up there by mistake. Once you have the address, you can send the items back at your convenience, and we’ll process it right away!
If anything is unclear, just reply to our email – we’re happy to help you step by step!
Thank you for your honest feedback — we’re sorry to hear that the sizing didn’t work out as expected.
We know how important it is to find the right fit, and sometimes it takes a few tries to discover the perfect model and size.
Regarding our return policy: we offer a 30-day return window, and while return shipping costs are currently covered by our customers due to being a young company, we always strive to make the process as easy as possible. For hygiene reasons, we currently provide exchanges or shop credit for returned items.
Additionally, we offer a 14-day statutory right of withdrawal. If you cancel your order within this timeframe, we can of course process a full refund.
If you’d like, our customer care team is happy to help you find the best fit and answer any questions you may have. Please don’t hesitate to reach out! 💜
J
Jule Brenke · 写过 1 条评价 · 已认证 · 体验于 2025-07-19 ·
★★★★★
很棒的产品
优质的产品,快速的交货
Gotyu Underwear 回复2025-08-22
Thank you so much for your 5-star review! ✨
We’re thrilled to hear you’re happy with your purchase and the process was easy!
We truly appreciate your support! 😊
M
Myriam · 写过 5 条评价 · 已认证 · 体验于 2025-07-17 ·
★★★★★
质量差
质量差。非常不专业的客户服务。
6/8仍然没有解决方案。未收到退货标签或地址。
Gotyu Underwear 回复2025-08-05
Thanks for your feedback!
We’re sorry to hear that your experience didn’t match your expectations. Our team has already reached out via email with a solution, and we hope to hear back from you soon so we can assist further 💌
Thank you so much for your feedback! 😊
We’re glad to hear you’re happy with the quality and price of our products.
Regarding the shipping time, we appreciate your patience and are continuously working to improve delivery speed.
If you have any questions or need assistance, feel free to reach out anytime! 💌
G
Greta · 写过 2 条评价 · 已认证 · 体验于 2025-07-15 ·
★★★★★
快速轻松地运送到瑞典
订购方便,交货快捷,质量好
Gotyu Underwear 回复2025-08-05
Thank you so much for your 5-star review! ✨
We’re thrilled to hear you’re happy with your purchase and the process was easy!
We truly appreciate your support! 😊
Thank you for your feedback!
We offer all customers the option to return items within 14 days of receiving them, for an exchange you can reach out to us within the first 30 days of receival – and we’re always happy to help find a good solution. It’s true that we don’t cover return shipping costs, which is noted in our return policy, but we understand that’s frustrating and we’re working on improving the process.
F
Foteini Z · 写过 3 条评价 · 体验于 2025-08-03 ·
★★★★★
得到正式认可的!!!!
非常舒服我喜欢
Gotyu Underwear 回复2025-08-05
Thank you so much for your feedback! ✨
We're so glad to hear you love them!
We truly appreciate your support and can’t wait to bring you even more amazing products. 😊