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Indiegogo

101 条评价

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关于 Indiegogo

数据更新
网站
www.indiegogo.com
分类
公共及地方服务
所在地
United States · San Francisco
状态
待认证
近 12 个月
49 条评价
差评回复率
57%(55/97 条)
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Indiegogo靠谱吗?

Indiegogo(www.indiegogo.com)在 OK.one 的综合评分为 1.1 分(满分 5 分),基于本站收录的 101 条用户评价,属于公共及地方服务分类,口碑较差。94% 的评价为 1 星,差评比例偏高;商家回复了 57% 的差评;近 12 个月新增 49 条。数据最后更新于 2026-08-10。

用户怎么说

R
Romain · 写过 8 条评价 · 体验于 2025-09-30 ·

阿纳克没有保证可能!

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Brian · 写过 3 条评价 · 体验于 2025-09-24 ·

我在 Indiegogo 上的运气不太好……

我在 Indiegogo 活动中运气不佳,我投资的第一个是 MATE X 电动自行车,我确实收到了它,但从未获得过我也购买的配件自行车架。然后我从 Park & Diamond 购买了一个折叠自行车头盔,但从未生产过。然后我购买了 Sprouty 来种植豆芽,但也从未出现过。最后我购买了 Shrooly 蘑菇种植设备,但从未出现过。不要投资 Indiegogo!

F
Frank · 写过 5 条评价 · 体验于 2025-09-23 ·

注意提示!

如果您不注意,您的付款中将添加 8 欧元小费。小偷!

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Ben Iseman · 写过 1 条评价 · 体验于 2025-09-20 ·

Indiegogo 不关心支持者或……

Indiegogo 不关心支持者或其服务条款。我参与了一项活动,现在他们的产品交付已经晚了 2.5 年。更糟糕的是,活动所有者拒绝遵守非常简单的服务条款,该条款规定他们必须每月提供实质性更新并及时、真实地回答支持者的问题。我联系了 Indiegogo 的信任和安全团队,解释说许多支持者已经采取了所有可能的步骤通过对话来解决问题,而活动负责人只是无视我们,只是在几周内收到了多条消息,建议我通过电子邮件与他们联系并尝试自己解决问题。每次我都重申我已采取一切可能的行动。我最终收到一条消息,说他们会联系并提醒活动负责人他们的义务。我跟进了 Indiegogo,让他们知道该活动仍然无视支持者,也没有发布更新,并且 4 周后没有收到任何回复。 支持一直不存在。真的很失望。 ****编辑**** 我于 29 天前联系了支持人员。 两天前我发表了这篇评论。 今天,我收到一封电子邮件,表明我的捐款已被退还,他们指示我“请参阅我们的社区准则,了解我们可能对正在调查的活动采取的行动,包括限制活动所有者未来在 Indiegogo 上的活动。” 令人失望的是,在我发表这篇 Trustpilot 评论之前,我的支持请求似乎没有得到解决。没有迹象表明他们正在采取任何行动让相关活动与其支持者进行沟通。相信我,我已经阅读了社区指南文档。我之前曾明确表示,我并不是要求退款,我只是要求 Indiegogo 通过维护服务条款来支持支持者。我继续参与那个特定的活动,无论多么不明智,都是我自己的选择。这感觉不像是 Indiegogo 在支持支持者,而是有人试图尽快“解决”问题。

Indiegogo 回复2025-09-23

Dear Ben, Thank you for reaching out to us here at Indiegogo, and we’re sorry to hear that you have not yet received your perk. For privacy reasons, we will reach out to you off of Trustpilot regarding your issue. We have sent an email to your Indiegogo account email address; please refer to reference #1872505 for more details. Thank you for your patience and understanding.

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Burschi · 写过 2 条评价 · 体验于 2024-09-24 ·

近 500 欧元的广告活动被盗

为一次活动支付了近 500 欧元。竞选活动没有任何更新,我的钱都被拿走了。不提供退款

Indiegogo 回复2025-09-09

Dear Burschi, Thank you for reaching out to us here at Indiegogo, and we’re sorry to hear about your disappointing experience. Unfortunately, we are unable to locate your account(s) or contribution(s) based on your Trustpilot review. Please reach out to us using the email address associated with your Indiegogo account at: www.indiegogo.com/contact. Completing this form will submit an email to our User Operations Team, who will be happy to help. Thank you for being a part of our community and for your valuable feedback.

D
Donna Whitaker · 写过 7 条评价 · 体验于 2025-08-27 ·

活动家发送虚假追踪号码

他们允许这些活动家来为产品做广告,但活动家却永远不会交付。在超过 1 1/2 年的时间里,我一直在等待产品,而活动家只是向我们提供了从未从中国运来的虚假跟踪号码,这绝对令人恶心!

Indiegogo 回复2025-09-02

Dear Donna, Thank you for reaching out to us here at Indiegogo, and we’re sorry to hear about your disappointing experience. Unfortunately, we are unable to locate your account(s) or contribution(s) based on your Trustpilot review. Please reach out to us using the email address associated with your Indiegogo account at: www.indiegogo.com/contact. Completing this form will submit an email to our User Operations Team, who will be happy to help. Thank you for being a part of our community and for your valuable feedback.

Y
Young Kim · 写过 1 条评价 · 体验于 2025-08-18 ·

我不敢相信这家公司仍然......

我不敢相信这家公司还在那里。 许多诈骗者用花哨的广告引诱人们,在几个月或几年内骗取金钱和很少的更新后就消失了。 Indiegogo 对此没有采取任何行动。只是骗局的一部分。 远离这家公司。 我在 2016 年投资了一辆电动滑板车,但我的钱却没了。

Indiegogo 回复2025-08-25

Dear Young, Thank you for reaching out to us here at Indiegogo, and we’re sorry to hear about your disappointing experience. Unfortunately, we are unable to locate your account(s) or contribution(s) based on your Trustpilot review. Please reach out to us using the email address associated with your Indiegogo account at: www.indiegogo.com/contact. Completing this form will submit an email to our User Operations Team, who will be happy to help. Thank you for being a part of our community and for your valuable feedback.

A
Andrea Williams · 写过 1 条评价 · 体验于 2025-07-26 ·

我发起了一场支持我的独立音乐人的活动……

我发起了一场支持我的独立电影的活动,我们没有筹集到很多资金,但我仍然会用我们为电影投入的一点点资金,并将奖励发送给我们的支持者。不幸的是,试图将资金转移到我们的企业账户上是很糟糕的。我来回发邮件也没有用。我的银行账户出现了“验证”问题。在我能够开展活动之前,我确实已经验证了所有内容,以确保一切都是合法的。所以我再次发送了所有信息,现在我被幽灵了。人们为我的电影选择投入的所有资金都处于 Indiegogo 的困境中,而我目前无能为力。我感觉有点被骗了……下次可能不会尝试众筹了。

Indiegogo 回复2025-08-25

Dear Andrea, Thank you for reaching out to us here at Indiegogo, and we’re sorry to hear that you have not yet received your funds. For privacy reasons, we will reach out to you off of Trustpilot regarding your issue. We have sent an email to your Indiegogo account email address; please refer to reference #1870717 for more details. Thank you for your patience and understanding.

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florent magnin · 写过 4 条评价 · 体验于 2025-02-22 ·

离开

那么我们能做什么呢? 自上次更新以来他们不再回复,没有人收到他的包裹,indiegogo 说我们无法从他们那里得到重新找到,因为它不遵循他们的政策...... 我现在看到的是,indiegogo 偷了我们的钱给 Mufee Labs,现在 Mufee Labs 甚至没有网站,他们偷了我们所有的购买,没有人负责,这是什么玩笑? 我们能对 Indiegogo 做什么? 我们可以提出集体索赔吗? 等待您的答复 干杯 弗洛朗

Indiegogo 回复2025-08-25

Dear Florent, Thank you for reaching out to us here at Indiegogo, and we’re sorry to hear that you have not yet received your perk. For privacy reasons, we will reach out to you off of Trustpilot regarding your issue. We have sent an email to your Indiegogo account email address; please refer to reference #1872507 for more details. Thank you for your patience and understanding.

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Tero Hämäläinen · 写过 8 条评价 · 体验于 2025-08-01 ·

我现在有 2 个 2025 年支持的项目……

我现在有 2 个 2025 年支持的项目,看起来显然是欺诈/骗局。永远不会支持任何新项目,除非他们之前已经成功推出过产品。

Indiegogo 回复2025-08-05

Dear Tero, We’re sorry to hear about your experience, and we understand your frustration. Unfortunately, we weren't able to locate your account or contributions based on your Trustpilot review. If you could please contact us using the email address associated with your Indiegogo account at www.indiegogo.com/contact, that would be helpful. Filling out the form will ensure your message goes directly to our User Operations Team, who will assist you further. We appreciate your feedback and thank you for being part of our community.

T
Tristan Fabriani · 写过 9 条评价 · 体验于 2025-07-30 ·

我再也不会众筹 Indiegogo 活动了

我再也不会为 Indiegogo 活动进行众筹了。支持 Indiegogo 活动是一场赌博,您很可能永远不会收到货品 - 没有退款保证,一旦付款,当活动未能交付时,Indiegogo 不承担任何责任。 如果您正在考虑通过 Indiegogo 进行众筹,请查看 AIRPIX 和 Microdrone 活动 - 数百名不满意的客户。

Indiegogo 回复2025-08-05

Dear Tristan, Thank you for reaching out to us here at Indiegogo, and we’re sorry to hear about your disappointing experience. Unfortunately, we are unable to locate your account(s) or contribution(s) based on your Trustpilot review. Please reach out to us using the email address associated with your Indiegogo account at: www.indiegogo.com/contact. Completing this form will submit an email to our User Operations Team, who will be happy to help. Thank you for being a part of our community and for your valuable feedback.

J
Jeff Bialer · 写过 8 条评价 · 体验于 2025-05-24 ·

我已经厌倦了 Indiegogo 和……

由于同样的骗局,我已经不再参与 Indiegogo 和 Kickstarter 了。最近的订单是一个骗局。我付了很多钱却没有什么结果。没有任何补救办法。我过去从他们那里买过东西,但永远不会再从他们那里订购。这是一个昂贵的教训。 回复他们的回复 (8/2/25):他们的网站上有一个产品。 我付了钱。 它是蒸气软件:它从未存在过。 Indiegogo 要么撒了谎,要么没有查看产品,或者没有采取预防措施(托管?)来确保我能得到产品或退款。 我的观点没有改变:我认为他们是骗子,永远不会再和他们打交道。

Indiegogo 回复2025-07-11

Dear Jeff, We understand your concerns about scams and want to clarify that our priority is protecting backers, not enabling dishonest behavior. Scammers not only take from you, but they also take from us by significantly damaging our reputation. We are committed to actively identifying and removing these individuals from our platform to maintain a safe and trustworthy environment for our community. We also recognize that there are situations often labeled as scams that can arise when an entrepreneur faces challenges, falls behind schedule, or fails to communicate effectively with their backers. We understand why backers feel apprehensive and use the term 'scam' in these cases. It’s unacceptable for a campaign to stop communicating, which is why we require monthly updates from campaigners. Because crowdfunding carries inherent risks, we provide tools like product stages and Trust Proven badges to help backers assess and manage their risk. Our focus is on fostering innovation and a supportive community. We believe in empowering backers to engage with new ideas, and your trust is essential to that mission. If you have specific concerns about a campaign, please contact us directly at indiegogo.com/support. Your feedback is essential in helping us uphold the integrity of our platform, and we appreciate your diligence in bringing these matters to our attention.

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Diego Moretti · 写过 5 条评价 · 体验于 2024-07-04 ·

只需查看他们的评论即可了解...

只需查看他们的评论即可了解他们是多么糟糕的专业人士。我支持了一种从未发货、从未分发或生产的产品,他们说由于付款被“锁定”,他们无能为力。基本上,他们保护小偷。根本不要使用他们的服务。我还要求采取法律行动,并发送了大量电子邮件......从未得到回复。他们可能阻止了我。远离。

Indiegogo 回复2025-07-11

Dear Diego, Thank you for reaching out to us here at Indiegogo, and we’re sorry to hear that you have not yet received your perk. For privacy reasons, we will reach out to you off of Trustpilot regarding your issue. We have sent an email to your Indiegogo account email address; please refer to reference #1867104 for more details. Thank you for your patience and understanding.

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Beta Max · 写过 1 条评价 · 体验于 2024-06-23 ·

一个可以进行诈骗而不会造成任何后果的平台

我在 Indiegogo 上支持了两个项目——结果都彻底失败了。我从未收到过承诺的产品,平台也绝对没有任何有意义的回应。 Indiegogo 允许诈骗者在不提供任何保护或监督的情况下筹集资金。即使提出投诉和举报后,他们也没有采取任何行动。在保护用户方面,该平台似乎完全不负责任。我不会向任何人推荐它。

Indiegogo 回复2025-07-11

Dear Backer, We take your concerns about scams seriously and want to emphasize that our priority is protecting backers, not enabling dishonest behavior. Scammers harm not just backers but also damage our reputation, and we are dedicated to identifying and removing them to maintain a safe platform. We also recognize that some situations, where entrepreneurs encounter challenges or fail to communicate effectively, can be perceived as scams. To address this, we require campaigners to provide monthly updates, ensuring that backers stay informed. Understanding that crowdfunding carries inherent risks, we offer tools like product stages and Trust Proven badges to help backers make informed decisions. Our mission is to foster innovation within a supportive community, and your trust is vital to that effort. If you have specific concerns about a campaign, please reach out to us at indiegogo.com/support. Your feedback is crucial in helping us maintain the integrity of our platform, and we appreciate your vigilance in these matters.

M
Michal Sobr · 写过 5 条评价 · 体验于 2025-06-17 ·

自行承担风险

请自行承担风险。无法保证您花的钱一定能得到相应的回报。客户服务不会试图帮助您,并且总是以最通用的方式做出回应(让您怀疑他们是否将这个确切的回应复制粘贴给其他会员)。不幸的是,被骗是可能发生的事情,并且该网站没有适当的保护措施,也没有任何类型的保证,无论您做出的贡献是小还是大。所以如果发生这种情况,你就得靠自己了。我建议大家避开这个网站。

Indiegogo 回复2025-07-11

Dear Michal, We take your concerns about scams seriously and want to emphasize that our priority is protecting backers, not enabling dishonest behavior. Scammers harm not just backers but also damage our reputation, and we are dedicated to identifying and removing them to maintain a safe platform. We also recognize that some situations, where entrepreneurs encounter challenges or fail to communicate effectively, can be perceived as scams. To address this, we require campaigners to provide monthly updates, ensuring that backers stay informed. Understanding that crowdfunding carries inherent risks, we offer tools like product stages and Trust Proven badges to help backers make informed decisions. Our mission is to foster innovation within a supportive community, and your trust is vital to that effort. If you have specific concerns about a campaign, please reach out to us at indiegogo.com/support. Your feedback is crucial in helping us maintain the integrity of our platform, and we appreciate your vigilance in these matters.

C
Claudia Greco · 写过 1 条评价 · 体验于 2024-06-19 ·

尽管活动所有者违反了条款,但 Indiegogo 并未提供任何保护

我支持了一场活动,尽管事实上该活动的所有者违反了 Indiegogo 的条款(在他们的网站上列出,我也将在这里写下:“在您与贡献者沟通的时间范围内,真诚地努力履行与您的活动相关的福利,并优先考虑履行这些福利。 反应灵敏。及时、真实地回应评论、消息或更新中提出的所有问题,包括 Indiegogo 为验证履行能力而提出的任何问题或请求。如果您没有回应或您与您的支持者之间出现争议,我们可能会向您的贡献者提供您的姓名、合法邮寄地址和电子邮件地址,或者在法律要求的情况下。 更新。每月至少向贡献者提供一次实质性和高质量的更新。如果出现障碍或延误,请立即通知贡献者。 如果您已收到活动的捐款,但无法提供福利,请向贡献者退款。”),Indiegogo 不支持也不保护支持者。 该活动的负责人尽管达到了生产产品所需的数量,但不仅没有发送我们支持的产品,而且完全没有回应。我曾多次尝试联系业主要求退款,但从未收到,而且根本无法与活动业主沟通。 此外,也没有按照 Indiegogo 的要求每月更新一次。最重要的是,所有者在将产品发送给支持者之前先出售产品。 不幸的是,Indiegogo 没有尊重自己的条款,也没有保护支持者。

Indiegogo 回复2025-07-11

Dear Claudia, Thank you for reaching out to us here at Indiegogo, and we’re sorry to hear that you have not yet received your perk. For privacy reasons, we will reach out to you off of Trustpilot regarding your issue. We have sent an email to your Indiegogo account email address; please refer to reference #1867135 for more details. Thank you for your patience and understanding.

C
Curtis Smith · 写过 1 条评价 · 体验于 2025-06-16 ·

我其实一直相信这一点……

我其实一直相信这个概念。然而,在两年“投资”数千美元于各种项目之后,我发现有 4 个实际项目已经完成,其中一个是诚实的退款,而 9 个项目完全是骗局。从不存在的公司地点到彻头彻尾的谎言。一旦“赞助商”表示项目已交付,Indiegogo 就会关闭除评论部分之外的所有内容。问题是,如果你没有付款,你就看不到有关从未出现过的产品的评论。请 不要在这里浪费你的钱!如果您真的很幸运,您将获得 5-10 美分的投资回报。剩下的只是为空话和沮丧买单。

Indiegogo 回复2025-07-11

Dear Curtis, We’re sorry to hear about your experience, and we understand your frustration. Unfortunately, we weren't able to locate your account or contributions based on your Trustpilot review. If you could please contact us using the email address associated with your Indiegogo account at www.indiegogo.com/contact, that would be helpful. Filling out the form will ensure your message goes directly to our User Operations Team, who will assist you further. We appreciate your feedback and thank you for being part of our community.

M
Mr Pearson · 写过 7 条评价 · 体验于 2024-07-13 ·

活动负责人打破了多个……

活动负责人违反了多项条款。 仔细查看 Indiegogo 的条款和条件后,我所支持的一个项目的活动负责人违反了多项条款。最近,竞选活动所有者似乎一直在出售股票,然后再发送给支持者。我为此创建了一张票证,该票证已关闭且没有任何回复。 支持项目会带来风险,但当活动所有者违反多项条款和条件时,Indiegogo 将不会遵守他们自己的保护支持者的条款。

Indiegogo 回复2025-07-11

Dear Mr. Pearson, We’re sorry to hear about your experience, and we understand your frustration. Unfortunately, we weren't able to locate your account or contributions based on your Trustpilot review. If you could please contact us using the email address associated with your Indiegogo account at www.indiegogo.com/contact, that would be helpful. Filling out the form will ensure your message goes directly to our User Operations Team, who will assist you further. We appreciate your feedback and thank you for being part of our community.

J
Jacqueline Tudor · 写过 1 条评价 · 体验于 2025-04-15 ·

绝对的骗局

绝对是一个骗局。这不是众筹。这纯粹是为了抢钱。我怀疑是否有人曾作为资助者或接受者受益过。如果您已经资助了某些东西,抱歉,但是您的钱已经消失了,并且您将永远不会收到任何回报

Indiegogo 回复2025-07-11

Dear Jacqueline, We share your concern about scams and want to assure you that we are dedicated to protecting our backers. Scammers undermine the hard work of genuine entrepreneurs, and we do everything we can to identify and eliminate them from our platform. Crowdfunding inherently involves risk, especially for projects that may not reach fruition, which is why we provide features like product stages and Trust Proven badges to help backers make informed decisions. Our goal is to facilitate innovation and create a community where backers can support new ideas and empower creators to bring their visions to life. Scammers have no place in our mission.

R
RP · 写过 12 条评价 · 体验于 2025-06-11 ·

远离

远离。正如其他人指出的那样,它们促进了诈骗。支持 Rudest(又名最粗鲁的品牌),但产品的制造和交付时间不断延迟、变化。然后放心可以换成其他据称已制造并准备交付的产品,但自然优惠券不起作用(经过一番磨难才真正得到它)。在确保转换券现在有效后试图使转换券发挥作用时,无意中再次购买了该产品(因为支付机制当时不允许应用所谓的有效折扣)。现在陷入了混乱之中,对 WhatsApp 通讯根本没有任何回应。与此同时,它们也不再出现在 Indigogo 网站上。 更新:经过大量的坚持和耐心,我换成的退款和产品到了。值得注意的是,沟通工作由创始人的合伙人接管,她至少言出必行,并且能够做她的合伙人似乎无法做到的事情

Indiegogo 回复2025-07-11

Dear RP, We take your concerns about scams seriously and want to emphasize that our priority is protecting backers, not enabling dishonest behavior. Scammers harm not just backers but also damage our reputation, and we are dedicated to identifying and removing them to maintain a safe platform. We also recognize that some situations, where entrepreneurs encounter challenges or fail to communicate effectively, can be perceived as scams. To address this, we require campaigners to provide monthly updates, ensuring that backers stay informed. Understanding that crowdfunding carries inherent risks, we offer tools like product stages and Trust Proven badges to help backers make informed decisions. Our mission is to foster innovation within a supportive community, and your trust is vital to that effort. If you have specific concerns about a campaign, please reach out to us at indiegogo.com/support. Your feedback is crucial in helping us maintain the integrity of our platform, and we appreciate your vigilance in these matters.