IObit

Dear user, Thank you for your long-term support! It's truly an honor to have you with us for many years. We're delighted to hear that you're happy with our products. If you find it helpful, we'd be grateful if you could share your experience with your family and friends — word of mouth means the world to us. Should you have any questions or suggestions, please feel free to reach out to us via the Feedback section in the program. We'll get back to you promptly and do our best to help. And we’re committed to ongoing improvements to deliver a better experience for you. Wish you all the best!

Hi there, We're sorry for any inconvenience this may have caused. When an order is successfully placed, the detailed order information is automatically sent to the email address you used at checkout. Please check both your inbox and spam/junk folder — sometimes the email may end up there. It's also possible that a typo was entered during checkout, so we'd encourage you to double-check the email address you provided. If you still can't locate the email, please reach out to us at [email protected], or contact us via the Feedback section within the program. You may also submit an online request through our support portal. When you do, please include as much order-related information as possible so we can assist you more efficiently. (As a general note, we kindly suggest not sharing your full order details on public platforms, as your personal information may not be fully protected.) We'll do our best to help you resolve this. Thank you for your patience and understanding!

Dear user, Thank you for your long-term support! It's truly an honor to have you with us for many years. We're delighted to hear that you're happy with our products. If you find it helpful, we'd be grateful if you could share your experience with your family and friends — word of mouth means the world to us. Should you have any questions or suggestions, please feel free to reach out to us via the Feedback section in the program. We'll get back to you promptly and do our best to help. And we’re committed to ongoing improvements to deliver a better experience for you. Wish you all the best!

Hi, Thank you so much for your honest and valuable feedback — and for being a loyal IObit user for over 10 years! That means a great deal to us, and we truly appreciate your long-term trust in our products. We are delighted to hear that you find our product very good overall, and we completely understand the two points you raised: Regarding pricing after expiration: You are absolutely right that we frequently offer significant discounts, especially to returning users. While our goal is to make our products accessible to as many users as possible, we fully understand that the gap between the listed price and the discounted offer can sometimes feel confusing or even excessive. We have shared your feedback with our marketing team to review how we communicate our pricing and promotions more transparently. Regarding bloatware during installation: We sincerely appreciate your cautionary advice to other users. While we do occasionally present optional offers for additional tools or products during installation, these are always meant to be optional and clearly indicated. However, we recognize that these prompts can sometimes feel intrusive or easy to overlook. Please rest assured that we have taken your feedback seriously and shared it with our product team to ensure that such offers are presented more clearly and respectfully. Your 100% overall satisfaction means the world to us, and we are committed to addressing the areas you have pointed out so that we can continue to earn your trust for another 10 years. If you ever have any questions or need assistance, please don't hesitate to reach out to us directly at [email protected] or through the in-app Feedback feature. We are always here to help. Thank you again for your loyalty, your honesty, and your thoughtful advice.

Dear user, Thank you for trying our products! We're glad to hear that you're enjoying them. If you find them helpful, your recommendation to your family and friends would be highly appreciated. Should you need any assistance or have suggestions while using our products, please don't hesitate to reach out to us directly via the Feedback section in the program. We’ll get back to you as soon as possible and do our best to assist you. And we are committed to ongoing improvements to deliver a better experience for you. Wish you all the best!

Hi, Wow — thank you so much for your incredibly kind and heartwarming words! We are truly touched by your feedback. We are absolutely delighted to hear that you have been happy with all our products since day one, and that your experience with our customer service has been excellent. Knowing that we have earned your trust and satisfaction over time means the world to our entire team. Your blessings and kind wishes are greatly appreciated, and we send our warmest thanks right back to you. 🙏 We will be sure to share your wonderful feedback with our support and product teams — they will be truly inspired by your recognition. If you ever need any further assistance, please don't hesitate to reach out to us directly at [email protected] or through the in-app Feedback feature. We are always here and happy to help. Thank you again for choosing IObit and for taking the time to share your experience. We truly value you as our customer and wish you all the best!

Dear user, Thank you for trying our products! We're glad to hear that you're enjoying them. If you find them helpful, your recommendation to your family and friends would be highly appreciated. Should you need any assistance or have suggestions while using our products, please don't hesitate to reach out to us directly via the Feedback section in the program. We’ll get back to you as soon as possible and do our best to assist you. And we are committed to ongoing improvements to deliver a better experience for you. Wish you all the best!

Dear user, Thanks for giving our products a try and glad to know you like them. It would be highly appreciated to recommend our products to your family and friends if you think they are helpful. And if you need any help or have any suggestions while using our products, just feel free to contact us directly via the Feedback entrance on the program. We’ll reply to you ASAP and we’ll try our best to assist you. And we are committed to ongoing improvements to deliver a better experience for you. Wish you all the best!

Hi there, Thank you for giving our products a try! If you need any help or have suggestions while using our programs, please feel free to submit feedback via the "Feedback" option within the program, or contact us directly at [email protected]. (Please note that for your security, we do not recommend sharing detailed order information on public platforms.) We'll do our best to assist you and continue improving our products for an even better user experience. Have a nice day!

Dear user, Thank you for your long-term support! It's truly an honor to have you with us for many years. We're delighted to hear that you're happy with our products. If you find it helpful, we'd be grateful if you could share your experience with your family and friends — word of mouth means the world to us. Should you have any questions or suggestions, please feel free to reach out to us via the Feedback section in the program. We'll get back to you promptly and do our best to help. And we’re committed to ongoing improvements to deliver a better experience for you. Wish you all the best!