Hi there,
We're sorry for any inconvenience this may have caused.
When an order is successfully placed, the detailed order information is automatically sent to the email address you used at checkout. Please check both your inbox and spam/junk folder — sometimes the email may end up there. It's also possible that a typo was entered during checkout, so we'd encourage you to double-check the email address you provided.
If you still can't locate the email, please reach out to us at [email protected], or contact us via the Feedback section within the program. You may also submit an online request through our support portal. When you do, please include as much order-related information as possible so we can assist you more efficiently.
(As a general note, we kindly suggest not sharing your full order details on public platforms, as your personal information may not be fully protected.)
We'll do our best to help you resolve this. Thank you for your patience and understanding!
R
Rob Schen · 写过 2 条评价 · 体验于 2025-08-12 ·
★★★★★
我连续两年使用Iobit
我连续两年使用Iobit。一切都很完美。经常更新。在后台工作,不会中断计算机的正常运行。出色的
IObit 回复2026-08-06
Dear user,
Thank you for your long-term support! It's truly an honor to have you with us for many years.
We're delighted to hear that you're happy with our products. If you find it helpful, we'd be grateful if you could share your experience with your family and friends — word of mouth means the world to us.
Should you have any questions or suggestions, please feel free to reach out to us via the Feedback section in the program. We'll get back to you promptly and do our best to help. And we’re committed to ongoing improvements to deliver a better experience for you.
Wish you all the best!
Dear user,
Thank you for trying our products! We're glad to hear that you're enjoying them. If you find them helpful, your recommendation to your family and friends would be highly appreciated.
Should you need any assistance or have suggestions while using our products, please don't hesitate to reach out to us directly via the Feedback section in the program. We’ll get back to you as soon as possible and do our best to assist you. And we are committed to ongoing improvements to deliver a better experience for you.
Wish you all the best!
b
ben · 写过 1 条评价 · 体验于 2026-08-05 ·
★★★★★
高级应用程序
IObit 回复2026-08-06
Dear user,
Thanks for giving our products a try and glad to know you like them. It would be highly appreciated to recommend our products to your family and friends if you think they are helpful.
And if you need any help or have any suggestions while using our products, just feel free to contact us directly via the Feedback entrance on the program. We’ll reply to you ASAP and we’ll try our best to assist you. And we are committed to ongoing improvements to deliver a better experience for you.
Wish you all the best!
Dear user,
Thank you for your long-term support! It's truly an honor to have you with us for many years.
We're delighted to hear that you're happy with our products. If you find it helpful, we'd be grateful if you could share your experience with your family and friends — word of mouth means the world to us.
Should you have any questions or suggestions, please feel free to reach out to us via the Feedback section in the program. We'll get back to you promptly and do our best to help. And we’re committed to ongoing improvements to deliver a better experience for you.
Wish you all the best!
D
DLW · 写过 3 条评价 · 已认证 · 体验于 2026-08-05 ·
★★★★★
仍然无法续订 Uninstaller Pro...
即使我已经付款,仍然无法续订 Uninstaller Pro 订阅。为什么你不能这样做,而不是采用行不通的旋转木马程序。
IObit 回复2026-08-06
Hi there, sorry for any inconvenience it caused to you.
Could you please contact us via [email protected] or from the Feedback entrance on the program, or submit an online request, and provide us with more details about the issue you encountered thus we can better assist you?
Thanks for your kind understanding and patience. User experience and satisfaction is highly significant to us. We’ll try our best to help resolve your concern.
Dear user,
Thank you for your long-term support! It's truly an honor to have you with us for many years.
We're delighted to hear that you're happy with our products. If you find it helpful, we'd be grateful if you could share your experience with your family and friends — word of mouth means the world to us.
Should you have any questions or suggestions, please feel free to reach out to us via the Feedback section in the program. We'll get back to you promptly and do our best to help. And we’re committed to ongoing improvements to deliver a better experience for you.
Wish you all the best!
V
Vincent Van Doorn · 写过 1 条评价 · 体验于 2026-05-01 ·
★★★★★
便于使用
它有效且易于使用与其他软件相比,这不会减慢您的笔记本电脑/个人电脑的速度
IObit 回复2026-08-05
Dear user,
Thank you for trying our products! We're glad to hear that you're enjoying them. If you find them helpful, your recommendation to your family and friends would be highly appreciated.
Should you need any assistance or have suggestions while using our products, please don't hesitate to reach out to us directly via the Feedback section in the program. We’ll get back to you as soon as possible and do our best to assist you. And we are committed to ongoing improvements to deliver a better experience for you.
Wish you all the best!
F
Fouad · 写过 1 条评价 · 体验于 2026-08-04 ·
★★★★★
良好的应用
IObit 回复2026-08-05
Dear user,
Thanks for giving our products a try and glad to know you like them. It would be highly appreciated to recommend our products to your family and friends if you think they are helpful.
And if you need any help or have any suggestions while using our products, just feel free to contact us directly via the Feedback entrance on the program. We’ll reply to you ASAP and we’ll try our best to assist you. And we are committed to ongoing improvements to deliver a better experience for you.
Wish you all the best!
I
I B Profin · 写过 1 条评价 · 已认证 · 体验于 2026-07-28 ·
★★★★★
弹出广告太多
弹出广告太多。自动续订为全价。
为什么提供 70-90% 的折扣,但续订时收取全价。
IObit 回复2026-08-05
Hi, sorry for any inconvenience it caused to you. As the holiday season is approaching, we are running many campaigns that offer the best price throughout the whole year. Thus we want all users won't miss the great offers. Of course, we will convey your concern to our product manager and marketing team.
If any questions or suggestions while using our programs, please feel free to submit a feedback from the Feedback entrance on the program or contact us via [email protected] (generally speaking, it's not recommended to share the detailed order information here since it's a public platform).
User experience and satisfaction is highly significant to us. We’ll improve our product and service continuously for your better user experience.
j
juma karanja · 写过 1 条评价 · 体验于 2026-08-04 ·
★★★★★
很棒的经历
IObit 回复2026-08-05
Dear user,
Thanks for giving our products a try and glad to know you like them. It would be highly appreciated to recommend our products to your family and friends if you think they are helpful.
And if you need any help or have any suggestions while using our products, just feel free to contact us directly via the Feedback entrance on the program. We’ll reply to you ASAP and we’ll try our best to assist you. And we are committed to ongoing improvements to deliver a better experience for you.
Wish you all the best!
有一些好的产品,也有一些不太好的产品,但最让人失望的是营销策略。据说这种产品的价值约为 130 英镑,但你可以花 12 英镑买到它,而 130 英镑的产品从来不值钱。老实说,我希望您能更加认真地对待您的定价,因为人们认为您是一家像 AV Total 和 Norton 这样的公司,以及其他一些由同一集团创立的公司。我经常想用热情洋溢的语言谈论你们的产品,结果却被那些认为你们只是杯子骗局的人拒绝了。这就是你对人们的印象,因为你对你的产品进行广告,如果你愿意宣传产品的技术方面,那么你可能会有所收获。由于尴尬,目前我无法对你们的产品发表任何评论。我很确定其他人对你使用你的产品也有同样的感觉,顺便问一下你是否会继续使用其他平台,我希望你会这样做。
IObit 回复2026-08-05
Hi,
Thank you for your honest and candid feedback. We truly appreciate you taking the time to share your thoughts with us — both the positive and the critical.
We are glad to hear that you find some of our products good, but we also understand your frustration regarding our marketing strategy. You raise a fair point about the way we present pricing — specifically, displaying a higher "original" price alongside a discounted offer. We recognize that this approach can sometimes feel misleading, and we sincerely apologize if it has given you that impression.
We want to assure you that our intention is never to deceive our users. The reference prices we show are based on the standard suggested retail prices, which do reflect the full value of the software features, lifetime updates, and technical support included. However, we fully acknowledge that presenting these discounts in a more transparent and straightforward manner would help build greater trust with our users.
Please rest assured that we have already shared your feedback with our marketing team for review. We are constantly working to refine our communication and promotional strategies to ensure they are fair, clear, and respectful of our users.
We truly value you as a customer, and we hope that despite this concern, you will continue to enjoy the products that work well for you. If you ever have any questions about pricing or our products, please don't hesitate to reach out to us directly at [email protected] — we would be happy to provide clarity.
Thank you again for your honesty. Your feedback helps us become better.
S
Stan Smith · 写过 1 条评价 · 体验于 2026-08-04 ·
★★★★★
到目前为止它比 Wisecare 好一点
IObit 回复2026-08-05
Dear user,
Thanks for giving our products a try and glad to know you like them. It would be highly appreciated to recommend our products to your family and friends if you think they are helpful.
And if you need any help or have any suggestions while using our products, just feel free to contact us directly via the Feedback entrance on the program. We’ll reply to you ASAP and we’ll try our best to assist you. And we are committed to ongoing improvements to deliver a better experience for you.
Wish you all the best!
Hi there,
We're sorry for any inconvenience this may have caused.
When an order is successfully placed, the detailed order information is automatically sent to the email address you used at checkout. Please check both your inbox and spam/junk folder — sometimes the email may end up there. It's also possible that a typo was entered during checkout, so we'd encourage you to double-check the email address you provided.
If you still can't locate the email, please reach out to us at [email protected], or contact us via the Feedback section within the program. You may also submit an online request through our support portal. When you do, please include as much order-related information as possible so we can assist you more efficiently.
(As a general note, we kindly suggest not sharing your full order details on public platforms, as your personal information may not be fully protected.)
We'll do our best to help you resolve this. Thank you for your patience and understanding!
c
customer · 写过 1 条评价 · 已认证 · 体验于 2026-08-03 ·
★★★★★
问题轻松快速地解决
IObit 回复2026-08-05
Hi,
Thank you so much for your wonderful feedback! We are truly delighted to hear that our support team was able to handle your issue seamlessly and quickly.
Providing efficient and hassle-free support is exactly what we strive for, and knowing that we met your expectations means a great deal to us. Your kind words have already been shared with our entire support team — they are truly encouraged by your appreciation.
If you ever need any further assistance, please don't hesitate to reach out. We are always here and happy to help.
Thank you once again for choosing IObit and for taking the time to share your positive experience. We truly value you as our customer!
Dear user,
Thank you for your long-term support! It's truly an honor to have you with us for many years.
We're delighted to hear that you're happy with our products. If you find it helpful, we'd be grateful if you could share your experience with your family and friends — word of mouth means the world to us.
Should you have any questions or suggestions, please feel free to reach out to us via the Feedback section in the program. We'll get back to you promptly and do our best to help. And we’re committed to ongoing improvements to deliver a better experience for you.
Wish you all the best!
Dear user,
Thanks for giving our products a try and glad to know you like them. It would be highly appreciated to recommend our products to your family and friends if you think they are helpful.
And if you need any help or have any suggestions while using our products, just feel free to contact us directly via the Feedback entrance on the program. We’ll reply to you ASAP and we’ll try our best to assist you. And we are committed to ongoing improvements to deliver a better experience for you.
Wish you all the best!
C
Cesar U · 写过 21 条评价 · 体验于 2025-08-03 ·
★★★★★
非常好
非常好,帮了很多忙,问题也不多。
IObit 回复2026-08-05
Dear user,
Thanks for giving our products a try and glad to know you like them. It would be highly appreciated to recommend our products to your family and friends if you think they are helpful.
And if you need any help or have any suggestions while using our products, just feel free to contact us directly via the Feedback entrance on the program. We’ll reply to you ASAP and we’ll try our best to assist you. And we are committed to ongoing improvements to deliver a better experience for you.
Wish you all the best!
K
Ken Wheeler · 写过 7 条评价 · 已认证 · 体验于 2026-07-20 ·
★★★★★
非常值得尝试
我的电子邮件回复很快,设置很简单,效果很好,非常感谢 IOBIT
IObit 回复2026-08-03
Hi,
Thank you so much for your wonderful feedback! We are truly delighted to hear that our support team was able to handle your issue seamlessly and quickly.
Providing efficient and hassle-free support is exactly what we strive for, and knowing that we met your expectations means a great deal to us. Your kind words have already been shared with our entire support team — they are truly encouraged by your appreciation.
If you ever need any further assistance, please don't hesitate to reach out. We are always here and happy to help.
Thank you once again for choosing IObit and for taking the time to share your positive experience. We truly value you as our customer!
Dear user,
Thank you for trying our products! We're glad to hear that you're enjoying them. If you find them helpful, your recommendation to your family and friends would be highly appreciated.
Should you need any assistance or have suggestions while using our products, please don't hesitate to reach out to us directly via the Feedback section in the program. We’ll get back to you as soon as possible and do our best to assist you. And we are committed to ongoing improvements to deliver a better experience for you.
Wish you all the best!