Very nice service thank you so much
服务很好，非常感谢
关于 KFC
数据更新- 网站
- www.kfc.com
- 分类
- 餐厅和酒吧
- 所在地
- 美国
- 状态
- 待认证
- 近 12 个月
- 201 条评价
- 差评回复率
- 0%（0/151 条）
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商家自述
KFC Corporation，总部位于肯塔基州路易斯维尔，是全球最受欢迎的鸡肉餐厅连锁品牌，专营Original Recipe®、Extra Crispy、Grilled Chicken和Original Recipe Strips，搭配家常配菜、Honey BBQ Wings和现做鸡肉三明治。全球80多个国家和地区拥有超过14,000家KFC门店，每天服务约1200万顾客。KFC Corporation是Yum! Brands, Inc.的子公司，位于肯塔基州路易斯维尔（NYSE: YUM.）
KFC靠谱吗？
KFC（www.kfc.com）在 OK.one 的综合评分为 1.9 分（满分 5 分），基于本站收录的 201 条用户评价，属于餐厅和酒吧分类，口碑较差。67% 的评价为 1 星，差评比例偏高；商家尚未回复差评；评价主要围绕产品、质量。数据最后更新于 2026-08-29。
评价综述
AI 生成经评估643条评论，大多数人对整体体验不满意。许多消费者反映鸡肉质量下降，有人形容味道不佳，鸡肉低劣且油腻。关于食品制作的投诉频繁，如食物过熟、干柴或温度不符合预期。 相反，一小部分人认为某些员工非常友善乐于助人。一些顾客提到积极方面，称食物美味，或有特定员工提供了优质服务。不过，也有少数人反映配送问题，称订单缺失或退款补偿不公平。
本段由 AI 基于该企业的全部评价自动归纳，仅供参考，不代表平台立场。用户怎么说
Ordered chicken pot pies
点了鸡肉派。第一次很好吃。第二次简直灾难。基本就是一碗深色肉加点鸡皮。太恶心了。再也不去了。
whats happenening to the portion sizes??
KFC以前很棒，但现在缩水通胀越来越离谱了。配菜现在都装在这种超小的杯子里，两口就没了，鸡肉块也只有以前的一半大。鸡肉还行，但这回太油了。方便是方便，但现在性价比太差了....
This was so disappointing
太让人失望了。KFC怎么了？没法上传图片，但KFC得改进才行..
I went with my 3 children and wife
我和3个孩子还有老婆一起去，点了我们觉得适合全家吃的。食物不好吃。我们全家没人满意。跟别家比什么都太贵了。我们去KFC吃了2次，第一次也是最后一次。我的建议是别买KFC...
Had the best service at this KFC than…
这家KFC的服务比其他家都好。Blaine绝对是隐藏宝藏！！食物热乎，上菜也快，而且还是在午餐高峰期。厨师们太棒了！！谢谢你们所有人！
Waited 2 hours for the order
等了2小时才等到订单，客服不接电话，服务太烂，质量太烂，客服太烂
I went to the KFC/Taco Bell…
我今天（6月6日）下午1:45左右去了Cadiz KY的KFC/Taco Bell。我带着狗，外面80多度，所以走了得来速。点了8块鸡柳套餐，配2大份配菜和4个饼干。还加了2份empanadas。得来速的姑娘说我能拿4份配菜，尽管我告诉她菜单上写的是2份配菜和4个饼干。 然后我说那就双份土豆泥配肉汁和卷心菜沙拉吧。 付完钱后，让我往前开，说empanadas要等3-5分钟。我就开了。大约10分钟后，得来速姑娘出来拿了个袋子（里面还有个桶🤷），说'哦你有empanadas，抱歉我忘了'。说还要等2-3分钟。又过了5分钟，她终于出来了（这次袋子里有2个盒子和一个袋子），但我发现少了一份empanadas。我就把车熄火，进去告诉得来速姑娘我只拿到1份，她表现得像我在找茬。只是翻着白眼走开去告诉另一个人再下一单，又等了5分钟。 所以付了27刀多，2:20离开，到家发现配菜是小份的，就是那种套餐里的小份。更不用说我没拿到土豆泥，只有肉汁。 我去的时候根本不忙。点单前得来速没排队，我进去要回剩余订单时里面只有5个人在等，2对情侣和1个老头。 这家店每次去都更差。真的需要重新评估他们的能力，雇一些知道什么叫紧迫感的人。 我到的时候大部分食物已经做了30分钟了。拜托！ 哦对了，连收据都没给。
I asked before ordering if they had a…
点单前我问他们有没有现成的派，他们说有。我说'那行，前几天等了我25分钟'，好吧，这次都18分钟了我还没拿到。我经常来这买，但经历这次之后，我不确定了.. 我觉得这些人应该重新培训一下。
周四特惠令人失望
我们去KFC买周四特价，10刀的8块鸡柳桶，结果收到一个小盒子，只够放一份额外点的个人装卷心菜沙拉。没有鸡柳桶，鸡柳小到能跟沙拉装一个盒子。本想上传图片，但这 Durant Durant 没法传。
Charge an extra $20 for delivery for a…
几公里内的客户收20刀额外配送费。太不地道了！！
收到 KFC 客服的回复，参考…
Had a reply from KFC customer care ref being refused service at the counter/use the terminals to order. It is NOT policy to demand people order using the in-store terminals. Training issues are not being addressed, I will never use KFC again.
⭐ 1星 Mansfield (NG19 0HA)
⭐ 1 Star Mansfield (NG19 0HA) This has to be one of the worst KFC locations I've visited. A 1-hour parking limit is unreasonable for a sit-down restaurant. Other KFC locations, such as Banbury, allow 3 hours, which shows that a fairer system is perfectly possible. The restaurant itself didn't help the experience: dirty tables, no napkins, poor customer service, and then the risk of receiving a parking charge for staying slightly too long. Customers should be encouraged to enjoy their meal, not rushed out the door while worrying about a parking fine. Very disappointing.
Food was cold
Food was cold, overcooked, bone dry, and stringy. Almost inedible. In fact, my Dogs got more of it than I ate. I generally prefer 'Lee's Chicken' and this visit only reinforced that belief. KFC has fallen so far they're just not worth the money they charge. I will never order from them again. And this wasn't a delivery, this was picked up from the store. Sorry KFC Pennfield, you'll never get my business again.
THE CHICKEN WAS FINE BUT MY COMPLAINT…
THE CHICKEN WAS FINE BUT MY COMPLAINT IS WITH THE DRINKS!! TEXANS DO NOT DRINK PEPSI PRODUCTS THAT IS WHAT YANKEES DRINK!! TEXANS DRINK DR PEPPER AND COKE AND THIS IS WHAT YOU SHOULD BE SERVING!! IF YOUR HOME OFFICE IS IN A BLUE STATE YOU NEED TO UNDERSTAND THE WANTS OF EACH STATE YOU ARE SERVING NOT JUST BLINDLY SERVE WHAT YOUR HOME OFFICE HAS AUTHORIZED!!! WILL NOT EAT HERE AGAIN IF YOU CAN NOT ACCOMEDATE EVERYONE!!!
I went to the KFC on 801 E William…
I went to the KFC on 801 E William Cannon Dr Suite 401 Austin, TX 78745 tonight and order a 2pc combo. They originally told be it’ll be a 20 minute wait and I agreed. When I arrived to the window, within 2 mins they provided me with my food. When I got home, I found that they gave me chicken that had been sitting there all day. It was super disrespectful and I’ll never eat at another KFC. I wish I could post a picture of this damn chicken. It is so frustrating. This is not my first experience with them providing bad service and bad food. But it is the last time I’ll eat there.
Cares about us unlike other drive…
Cares about us unlike other drive through that are rude
Very rude waiting in line for 30 min…
Very rude waiting in line for 30 min pay large liver dinner and a chicken pot pie. Got a small liver dinner with one side.try to talk to the person she walk off
The restaurant smelled like a raw…
这家餐厅闻起来像生鸡舍。地板很脏，等了5分钟才有人来服务，我敲了柜台才引起他们注意，而他们当时在后面聊天。鸡柳炸过头了，我的完整订单没上齐，也没有配任何蘸酱，番茄酱包外面全是黏糊糊的东西。我打电话给总部，结果餐厅经理打过来骚扰我，说我投诉是撒谎。这家店在肯塔基州谢尔比维尔，应该关门或者换管理层。我个人永远不会再去吃KFC了，就算有人付钱让我吃一辈子也不会去。
I have been eating pot pies at KFC for…
就是3860 Wedgewood Lane那家，我在KFC吃pot pies很久了，这是我吃过的最差的一次，大家小心，以后别在KFC吃了，别打某个号码，因为他们想骗我，从你口袋里骗钱，还是3860 Wedgewood Lane那家，在The Villages佛罗里达
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