KTS Pooled Trust

Lyuba, thank you for this! An easy to use web platform for submitting paperwork, plus a responsive team you can reach by phone or email, is exactly how we believe Medicaid pooled income trust service should work at KTS Pooled Trust. We're so glad it's been excellent for you.

Thank you for the kind words, Catherine. At KTS Pooled Trust, being accessible and responsive is something we take seriously, especially when families are navigating the pooled income trust process for the first time. We're so glad the experience has been a positive one and truly appreciate your recommendation to others looking to set up a trust account in New York.

We really appreciate that, Donna. Guiding families through the pooled income trust and Medicaid planning process step by step is at the heart of what we do at KTS Pooled Trust. We're glad our team was there for you every step of the way.

Peace of mind is exactly what Medicaid planning and pooled income trust management should provide, and we're so glad KTS Pooled Trust has delivered that for you, Lucia. Seamless monthly billing, accurate disbursements, and a responsive support team are the foundation of what we do for elderly and disabled New Yorkers navigating the Medicaid spend down process. Thank you for trusting us with something this important.

A simple, easy to use system and friendly responsive staff are exactly what families managing a pooled income trust in New York need. We're glad the experience at KTS Pooled Trust has been straightforward and efficient for you. Thank you for sharing that.

Thank you, Gladys. When families are navigating the Medicaid pooled trust process, having a team that responds quickly and treats you with courtesy makes all the difference. We're glad that's been your experience with KTS Pooled Trust.

We're really glad we could make managing your Medicaid pooled income trust straightforward, Anthony. At KTS Pooled Trust we believe that every member should feel confident navigating the system, from processing disbursements to understanding how Medicaid compliant transactions work. Knowing that our team took the time to train and guide you through the process means a lot to us. Thank you for sharing that.

Responsive, professional, and efficient are exactly the qualities families deserve when navigating Medicaid planning and pooled trust administration in New York. We're glad that's been your experience with KTS Pooled Trust, Estefania. Thank you.

That's what we aim for, Moshe. Prompt responses and quick action are essential when managing a pooled income trust and making sure Medicaid compliant payments go out on time. We appreciate you sharing that.

Those reminders go a long way in keeping everything on track, Sharena. At KTS Pooled Trust we know that managing Medicaid spend down and monthly disbursements can be a lot to juggle, so we're glad our team has been helpful and proactive in keeping you informed.

We're so glad the experience has been a positive one, Elizabeth. Navigating Medicaid planning and pooled income trust management in New York can feel overwhelming at first, and having a team that's patient, kind, and knowledgeable makes all the difference. Tanya really is wonderful, and we'll make sure she knows you took the time to recognize her. Thank you for that.

We appreciate that, Tiffany. Having a knowledgeable and helpful staff is central to everything we do at KTS Pooled Trust, especially for families working through the Medicaid spend down and pooled income trust process in New York.

A smooth enrollment experience and an intuitive platform for managing Medicaid compliant disbursements are things we've worked hard to build at KTS Pooled Trust. We're really glad the onboarding process felt seamless and that the website has made submitting bills and tracking payments straightforward for you, Erain. Thank you for sharing that.

Clear communication is something we pride ourselves on at KTS Pooled Trust. Understanding how the Medicaid pooled income trust process works is so important for our members, and we're glad our team was able to walk you through everything clearly. Thank you for sharing that.

We sincerely apologize for the experience you described. At KTS Pooled Trust, patience, attentiveness, and genuine care for every member are standards we hold our team to, and what you encountered falls short of what we expect and what our members deserve. We were unable to locate your account in our system based on this review, and we truly want to understand what happened and make it right. I personally invite you to reach out to me directly so I can look into this further. Sam Schwartz, CEO [email protected] We take every piece of feedback seriously, and your experience matters to us. Please don't hesitate to reach out, we'd love the opportunity to address this and ensure it doesn't happen again.

Emma, thank you so much for taking the time to share this. Tanya truly exemplifies what exceptional pooled income trust customer service looks like, and we're incredibly proud to have her on our team at KTS Pooled Trust. Her patience, attentiveness, and genuine care for every member navigating the Medicaid planning process in New York is something we never take for granted. We'll make sure she sees this. Thank you for being a valued member of KTS Pooled Trust.