KTS Pooled Trust

Lifesaver

It's just so easy to get bills paid and so prompt. If there are any glitches, ever, the team reaches out to me right away. I get all statements and everything is transparent. It's an amazing company

The staff are always so helpful

The staff are always so helpful. They keep amazing records which come in very handy.

Top notch customer service

I have been impressed from the beginningwith my interactions with KTS. The account is kept accurate and current but more important is the customer service. every phone call, question, or concernis always handled quickly, competently and courtesously. I was concenred at first because of stories abut companies that involve funding from Medicaid. But KTS has been remarkable in how they handle things. Kudos to the cusgtomer service staff, no matter who answers, they all are professional and very competent.

KTS is a client friendly option for the…

KTS is a client friendly option for the needs of an elderly parent and myself. Working with KTS has allowed us the opportunity to better manage medical, care and living expenses.

KTS is very easy to work with

KTS is very easy to work with. Someone always answers the phone if you need to speak with them. They have an online portal to upload monthly bills which is very easy. I would recommend their services.

KTS Pool Trust staff is professional, competent and compassionate

My interactions with the staff of KTS Pooled Trust have always been professional, compassionate, respectful and supportive. They have consistently responded to my emails and phone calls in a timely manner but most importantly with competence. A couple years ago, I had to set up a pool trust for my mother and I was uncertain what to do and how to began but the staff was kind enough to walk me through it step by step with patience and understanding. In the recent years, I have recommended KTS Pool Trust to other people.

Easy to use app

Easy to use app. My questions are always answered promptly.

Very Happy with KTS

Very happy with KTS. They made what seemed like a complex set up, easy to do. Very pleased.

I trust KTS.

KTS has been managing my Mother’s…

KTS has been managing my Mother’s pooled trust for more than 4 years and we could not be happier. They already ready to answer our questions.

VERY FRIENDLY & PLEASANT

We were in dire straights when my…

We were in dire straights when my mother suddenly had a heart attack and our world changed drastically. I was mentally outstretched, distrustful, and so confused. KTS was incredibly helpful and has proven themselves trustworthy to us over these past few years. They have so much patience and are extremely professional. I also think their administrative fees are quite reasonable compared to other pooled trust companies. If I haven’t expressed my gratitude, KTS please know that my mother and I am extremely thankful.

Best team!!

Best team! They are so attentive and helpful and make the bill pay process seamless.

very proactive excellent customer…

very proactive excellent customer service quick to answer your questions

They have been doing a great job at a…

They have been doing a great job at a fair price. Very responsive when help is needed.

Always helpful and resolved issue…

Always helpful and resolved issue immediately

The bills are paid

The bills are paid, and everything is taken care of. Very easy to deal with them.

I was hesitant...

I was hesitant to use any trust because I didn't want it to be difficult to access funds. I do not have this problem with KTS Pooled Trust and they respond to all of my inquires the same day or the next day. I am very pleased with them.

Very helpful and trustworthy stuff

Very helpful and trustworthy stuff. Always available to answer questions and provide advise .

KTS paid bills as soon as they are…

KTS paid bills as soon as they are submitted. Whenever I request a printout of all disbursements the reply is swift.