KTS Pooled Trust (www.ktstrust.org) has a 4.9 out of 5 rating on OK.one, based on 71 user reviews collected here. It is listed under Public & Local Services and its reputation is excellent. Praise is nearly unanimous, with 99% rating it 4 stars or higher. Last updated 2026-08-10.
We have been with KTS for many years ! They have the best and most professional and courteous team . Thank you KTS! Highly recommend
Years of trust and confidence mean everything to us, Esther. Having families rely on KTS Pooled Trust year after year for their Medicaid pooled income trust needs in New York is something we never take for granted. We're grateful for your loyalty and your kind recommendation. Thank you.
I have been very pleased with KTS pooled trust. Whenever I have called needed certain documents. As soon as I hand up it’s there. Recommend them highly
That kind of turnaround speaks for itself, Lori. At KTS Pooled Trust we know that when our members need documents related to their Medicaid pooled income trust, they need them fast. We're really glad we've been able to deliver that for you consistently. Thank you for the recommendation.
Working with KTS has been a great experience. I often call with questions. The representatives there are knowledgeable and patient. I would highly recommend KTS.
Debbie, thank you! We know questions come up often when managing a Medicaid pooled income trust, and our team genuinely enjoys taking the time to answer them with patience and care. We're so glad working with KTS Pooled Trust has been a great experience, and we truly appreciate your recommendation.
Your customer service staff are always knowledgeable, courteous, and empowered to act. We do not get transferred to multiple individuals for service. Response is prompt and problem free.
Norva, thank you for pointing this out! Nothing matters more to us than making sure you never get bounced around when you call about your Medicaid pooled income trust. Our team at KTS Pooled Trust is trained and empowered to solve things on the spot, and we're so glad your experience has been prompt and problem free.
They provide a process under Medicaid for paying the my bills on time..
Jowanza, thank you for sharing this! Paying your bills on time through a Medicaid compliant pooled trust process is exactly what KTS Pooled Trust is here for. We're glad everything has been running smoothly for you.
Very considerate to every one of our needs and questions.
Steven, thank you so much! Being considerate of every need and every question is at the heart of how we handle Medicaid pooled income trust services at KTS Pooled Trust. We're always here whenever you need us.
A little effort needed to set things up, but once it is done, the system works like a well wound clock, with little to no further input needed.
John, we love the well wound clock description! You're right, setting up a Medicaid pooled income trust takes a little effort upfront, but once your enrollment is complete, KTS Pooled Trust keeps your bill payments and disbursements running automatically with little to no input needed. We're so glad it's been working seamlessly for you.
Alison, thank you! An easy to use platform and an amazing staff are what we work hardest on at KTS Pooled Trust, so hearing both from you means so much. We're glad managing your Medicaid pooled income trust has been simple.
The people at KTS are always friendly and efficient and ready to help, even when things get complicated. I have been recommending them to my friends for some time now.
Esther, thank you from all of us! Even when Medicaid planning and pooled trust matters get complicated, our team is always ready to jump in with friendly, efficient help. Recommending KTS Pooled Trust to your friends is the greatest compliment we could ask for. We're truly grateful.
I have use kts for close to two years and my experience with them is smooth and reliable. They get to the point and help with things that I need to open an account and bills are paid in timely fashion.
Howie, thank you for sharing this! Close to two years of smooth, reliable Medicaid pooled income trust service is exactly what we aim for at KTS Pooled Trust. From opening your account to getting your bills paid on time, we're always here to get straight to the point and help.
KTS processes both debits and credits to my account promptly and efficiently. They have made sure that all processing keeps my wife’s account in impeccable order, making it easy to manage our finances. Thank you for such great service.
Robert, thank you for these kind words! Keeping your wife's Medicaid pooled income trust account in impeccable order with prompt, efficient processing is a responsibility we take to heart at KTS Pooled Trust. We're so glad we've been able to make managing your family's finances easier.
KTS has helped my mother with her pooled trust account and administer her payments since 2022. The team has been responsive and prompt in reimbursements. I would highly recommend KTS.
Thank you so much! Helping your mother with her pooled trust account and administering her payments since 2022 has been our privilege at KTS Pooled Trust. We're glad our team's responsiveness and prompt reimbursements have made a difference for your family, and we truly appreciate your recommendation.
I am highly appreciative of kts pooled trust services, as it allows me to tend to other pertinent issues. Thus far, I am very satisfied with the help being provided and cannot thank you guys enough. You are 5 stars all the way. Best to you
Abraham, this means so much to us! Knowing that KTS Pooled Trust handles your Medicaid pooled income trust so you can focus on other important things in life is exactly why we do what we do. Thank you for the five stars, and all the best to you as well!
Any issues that I have had, customer service has worked fast to resolve it. They answer emails almost immediately and that has been very helpful!
Lisa, thank you! Fast issue resolution and near immediate email responses are what every member managing a Medicaid pooled income trust deserves. We're so glad our customer service team at KTS Pooled Trust has been there for you every time.
I had an exellent experience with KTS Pooled Trust organization over the last several years: very dependable, organized, and responsive. Highly recommend it!
Elaine, thank you for these wonderful words! Being dependable, organized, and responsive over several years of managing your Medicaid pooled income trust is exactly the standard we hold ourselves to at KTS Pooled Trust. We're so grateful for your recommendation.
KTS made the Medicaid and Pooled Trust process much less stressful than I expected. Their team explained everything clearly, answered my questions promptly, and made the entire process easy to understand. It’s reassuring to know my bills are being handled each month, and I would confidently recommend KTS to anyone who needs help navigating Medicaid and pooled trust services. John H. Long Island New York
John, thank you for sharing this! We know the Medicaid and pooled income trust process can feel overwhelming at first, especially for families on Long Island and across New York, so hearing that our team made everything clear and stress free means the world to us. Knowing your bills are handled each month is exactly the peace of mind we want every KTS Pooled Trust member to have. We're grateful for your confident recommendation.
KTS has been an absolute godsend since we started using them! They are always timely when paying bills and are always available to answer any questions you may have without hesitation!
Lisa, what a wonderful thing to say, thank you! Timely bill payments and a team that's always available to answer questions without hesitation are the foundation of what KTS Pooled Trust provides. We're so glad we've been a godsend for your family's Medicaid pooled income trust needs.
Steven, thank you! Amazing and helpful is what we strive to be for every member at KTS Pooled Trust. We're always here for you.
Thank you for your quick customer service
Eugenia, thank you! Quick customer service is something we take real pride in at KTS Pooled Trust. We're always here whenever you need help with your Medicaid pooled income trust.
Everything runs smooth and easy. Just about runs itself. One problem that I encounterd was handled swiftly and precise.
Salvatore, thank you! A Medicaid pooled income trust should practically run itself once everything is set up, and we're glad that's been your experience with KTS Pooled Trust. And when that one problem came up, we're proud our team handled it swiftly and precisely. That's what we're here for.
71 reviews matching