Good morning, Axel! Thank you for reaching out. I see that you are in contact with Pharoll who is coordinating with TransUnion. You're in good hands with Pharoll. Please make sure to keep an eye on your email for updates.
Hi, Terese! Thank you for your feedback. We do disclose that the income is provided by the applicant. When you go in to the overview of your screening, just below the income vs rent calculator, you'll see the income. If you hover over that income, it lets you know where that's coming from. We designed it in that way to make sure that you know exactly where each piece of information is coming from.
For employment history, TransUnion does provide employment history that is reported to them. If it's not reported, it won't be available. If you're looking for a reference check, we do provide that. That is included in the $65 level report.
If you have any questions, please let us know! We'd love to answer those for you!
Hi, Victor! Looking at your account, I show that you ordered two Credit+Criminal+Eviction level reports. Your free report is a Credit Only report (that comes with a free Criminal Report for you). I do show that you received your Realtor discount for those orders and that you still have a free Credit Only report available in your account. You'll just need to choose the report type covered by the coupon. It doesn't look like you paid full price for those.
I do show that Pharoll from our team reached back out and left you a voicemail when he couldn't make contact. If you have additional questions, please let us know!