发送了错误的骨灰盒！如此愤怒和失望
我等了三个星期才得到一个安放已故父亲骨灰的雕塑瓮。我很高兴它终于到达了，因为距离葬礼还不到一周。当我打开盒子，发现一个明显是给宠物使用的错误且侮辱性的骨灰盒时，我无法描述我所感受到的失望、沮丧和愤怒。 更新 - 我将我的评论从 1 星改为 2 星纯粹是因为客户服务。联系客服不到24小时就收到了回复，真是惊喜。我收到了真诚的道歉，并被告知我将获得全额退款。谢谢。
legendURN 回复2024-10-30
Dear Mrs. Turic Thank you very much for your understandable message. How terribly annoying to hear that you have received the wrong order in this already sad situation. Our sincere apologies for this inconvenience. We have sent you a message via customer service.