Liberty Debt Relief

Thank you for sharing your experience.

Thank you for sharing your experience.

Thank you for sharing your experience.

Thank you for sharing your experience.

Hi Diana, thank you for sharing your concerns. We understand that receiving calls or letters from creditors can be stressful. When you enrolled in the program about a month ago, we reviewed the debt settlement process during your onboarding and in your enrollment documents. As discussed, debt settlement is not an immediate payoff program. The negotiation process typically takes about 4 to 6 months, depending on each creditor and account. As part of the program, you voluntarily stopped making payments to your enrolled creditors, which is an important step that allows our negotiators to pursue settlement opportunities on your behalf. During this time, it is not uncommon for creditors to continue their collection efforts while negotiations are underway. The good news is that progress is already being made. Two of your six enrolled accounts have active settlements, and our team continues to work on the remaining accounts. We understand this process can feel challenging in the early stages, but your account is progressing as expected. If you have any questions about your settlements or would like an update on your remaining accounts, we're happy to review everything with you.

Thank you for sharing your experience.

Thank you for sharing your experience.

Thank you for sharing your experience.

Thank you for sharing your experience.

Thank you for sharing your experience.

Thank you for sharing your experience.

Thank you for sharing your experience.

Thank you for sharing your experience.

Hi, we're sorry to hear you feel that way. We made several attempts to reach you, but unfortunately we haven't been able to connect. We'd still love the opportunity to help. Please give us a call at your convenience, and our team will be happy to assist you and address any concerns you may have. We look forward to hearing from you.

Thank you for sharing your experience.

We're sorry to hear about your concerns. The estimated monthly program payment is based on projected settlement results and may change as negotiations with your creditors progress. In your case, the updated estimate reflects an increase of approximately $25 per month. Please keep in mind that program estimates are not guarantees, and actual results may vary based on factors such as your creditors' willingness to settle, consistent deposits into your dedicated account, and other program related factors. If you have any questions about your updated estimate, please give us a call. We'd be happy to review your program with you.

Thank you for sharing your experience.

Thank you for sharing your experience.

Hi Stephanie, we sincerely apologize for the frustration you've experienced. We understand how disappointing this situation has been. We can confirm that your file was canceled today, and no further action is required on your end. If you have any remaining questions or need confirmation of the cancellation, please reach out to our Client Success team, and we'll be happy to assist you. We appreciate your feedback, as it helps us identify areas where we can improve our communication and service.