Lolita Fashion--Girls' everlasting dream! We provide all kinds of fashion Lolita dress,tops,bloomers,outfits,footwear,accessories & more in different styles, including sweet lolita, classic lolita, gothic lolita, punk lolita and prince lolita. All are ...
So unbeknownst to me I didn’t know that lolitashow was Milanoo product. I have heard about Milanoo and tried to stay away from being possibly scammed. Of course when I clicked to pay through PayPal I noticed with my PayPal payment confirmation it said Milanoo. I freaked out because this dress was for a special event for my daughter. So I put a claim through pay pal. Milanoo reached out within a day. I was very honest with them about their reputation and they were adamant about giving them a chance. So I was advised to not close the account but to allow them to deliver because they did offer a refund if there was an issue. So I did pay for express shipping… it did come timely through DHL. They were pushing me to close the dispute and then they will send it… but I was advised not to because once you close you forfeit the right to dispute it again. So now the dress: of course as suspected it was not like the dress in the picture. However it was similar enough that my daughter still liked it. It definitely wasn’t expensive material like a real Lolita … it was definitely a dupe. But my daughter liked it and wanted to go ahead and keep it. It did fit well considering my daughter is petite (4’10”) but with DDD breasts. I did buy a petticoat to make it look fuller and it did. The “arm bands” feel very scratchy and uncomfortable so she may opt to not wear them. It drags because of her hieght but when she where’s 3 1/2 shoes length wise it fits perfect with no alterations. I wish it came like the picture where the black lace is pinned up like the picture but it didn’t and I have to figure out how to do it myself to match the picture because that’s how she likes it. I gave this review a 3star because the customer service was ok even though they were pushy about the subject.. they were for the most part professional… the package came very neatly packaged and on time. They were prompt to give me the tracking info and although the dress was not as expected (like the picture) it still was pretty.
High quality material and labor. Good for everyday wear. Fast delivery. Top knotch dresses. My daughter gets complements from everyone that sees these outfits. Love them. Will continue to buy.
Months ago I plaged an Order that DHL never delivered. I informed the shop about the problem and arranged for DHL to send the package back, because DHL repeatedly failed to stick to agreed delivery times and at some point I didn‘t want it anymore. In the first week when I contacted the seller je said I can request a cancellation on the website but they had already set it up so that you couldn‘t hit the cancel button anymore. I had described the problem to him several times, after which he kept repeating the same thing, even though it wasn‘t feasible. Although the goods were successfully returned, the retailer later said that I had exceeded the cancellation deadline. All he was lower the price even though I didn‘t Even receive the item. Lolitashow is asking dir an impossible amount and I refuse to pay something I‘ve Never seen. They are greedy criminals and if it were possible I wouldn‘t give a single star!
Lolita Fashion Clothing 回复2023-09-07
Dear Customer,
Firstly, we would like to sincerely apologize for your unpleasant shopping experience. Upon investigation, we found that your order was placed on May 12th, with a promised delivery date of May 22nd. However, we actually shipped your order on May 15th, and you received it on May 19th.
Secondly, it's important to note that our production process begins shortly after we receive an order, which means that cancellations cannot be processed after 24 hours from the time of placing the order. If you still wish to return the order, we would require you to send it back to us after you have received it. Once we receive the returned package, we will proceed with the refund.
We appreciate your understanding and wish you a pleasant experience.
Sincerely
Lolitashow Team
EDIT: They contacted me after I posted this review and offered to give me money to take this review down. Just in case the rest of the reviews look legit and the 1-star reviews appear to be few in number, this is why.
Clothes are not very high quality and you better be very accurate when ordering your size because if you need to return or replace you’re out however much money you spent plus a very expensive shipping fee if you try to return it to China. There’s ink on my dress, I returned it before Halloween and it was just sent back to me in June. They’re complaining that I didn’t send them a picture of me returning it at the post office.
Lolita Fashion Clothing 回复2023-09-07
Dear customer,
First and foremost, we sincerely apologize for your unpleasant shopping experience. As we were unable to locate your order, in order to resolve your issue as quickly as possible, could you please provide your order number or email address? This will enable us to contact you promptly.
Thank you for your support and cooperation. We look forward to your response.
Best regards
Lolitashow Team
I bought a dress of a decent price here and i can say it looked lovley and everything seemed to be in order i would say be carful buying things with a high price though♡
First time order. All items as expected and good quality. The pictures match what you get. Very Good. There was a problem with receiving the items, since the Shipping Company "could not find the package", but with the help of Lolita Fashion Clothing that problem was finally resolved and the package was found. Thank you, Lolita Fashion Clothing.
This dress was much nicer than I thought and it looks so elegant! It was perfect for my event.... I received A LOT of compliments. I recommend following their size chart which might through you off a bit. I am usually a size Medium but according to their chart I was an XL. I ordered the L size thinking there was no way I would be XL. Their customer service contacted to verify my measurements once they received my ordered and they suggested the XL as more appropriate and it certainly was! I am glad they double checked with me. The dress was absolutely gorgeous!
We bought a dress for my daughter, it is very nice and fits very well. Especially we enjoyed the direct contact to the management and the kind advisory.
i buy from this place a lot and their dresses are always well made and packed well! and they always come on time and are just always there to help, most of my lolita dresses are from them
The website was very easy to navigate, and the sizes were exactly how they were listed. I bought a few swimsuits and dresses, all were made of great quality and simply divine. One of the item was out of stock but the costumer service was very helpful and helped me fix it right away. Will be buying from this website again soon.
Ordered a dress and a hat for my daughter! So pleased! Both looked even better than the pictures. Excellent quality! Received them very quickly. The subsequent follow-up was super polite and professional! Highly recommend this site.
The dress and shoes ended up coming quicker than I was expecting and they are very good quality. I saw no problems of and scuffing, stains, or tears in anything and they both fit like a glove, all in all this was a very good buy.
Delivered quickly, nice dress, a little bit small to get on and off but fits well when on, mostly good quality although some bits look like they might fall off easily.
Very nice dresses and details. Underskirt (one size available) was too small from waist even thou I am very small from waist. I recommend buy dresses 1-2 sizes bigger than you are. Asian measures are small for western people.
The dress was gorgeous and a perfect compliment to a night of magic! It was very well made and I received a lot of compliments throughout the night.I was in a medium and it got perfectly.
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