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LoneStar Tracking

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关于 LoneStar Tracking

数据更新
网站
www.lonestartracking.com
分类
建筑与制造
所在地
美国
状态
待认证
近 12 个月
24 条评价
差评回复率
20%(1/5 条)
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商家自述

LoneStar Tracking是一家总部位于德克萨斯州的技术公司,专注于为在偏远和恶劣环境中运营的企业提供可靠、远距离的监控解决方案。我们设计和部署硬件和软件系统,提供温度、水位、位置和资产状况的实时可见性——帮助客户做出明智的决策、减少损失并更高效地运营。我们的核心解决方案包括用于农业、冷链物流和工业应用的温度监控系统,以及用于牧场、农场和偏远基础设施的水箱液位监测。我们的许多设备采用低功耗广域网(LPWAN)、卫星连接和物联网技术运行,使其在传统蜂窝网络覆盖不可用或不稳定的地方也能可靠工作。在LoneStar Tracking,我们专注于提供在实际环境中行之有效的实用技术。我们的系统设计为易于部署、低维护且高度可靠——因为我们的客户依赖准确的数据,而不是猜测。从实时警报和历史报告到用户友好的仪表板,我们的平台旨在提供可操作的见解,而不增加不必要的复杂性。客户支持是我们业务的基石。我们与我们的客户密切合作,了解他们的具体需求,并确保他们从我们的解决方案中获得最大价值。

以上内容由商家自行提供,未经平台核实。

LoneStar Tracking靠谱吗?

LoneStar Tracking(www.lonestartracking.com)在 OK.one 的综合评分为 4.7 分(满分 5 分),基于本站收录的 101 条用户评价,属于建筑与制造分类,口碑优秀。好评高度一致,93% 的评价为 4 星及以上;商家回复了 20% 的差评;近 12 个月新增 24 条。数据最后更新于 2026-08-26。

用户怎么说

用起来很顺手

它真的能用。精度不是最顶尖的,你也没花大价钱买那种精确到英尺的实时定位,但它就是能用。我们的一台滑移装载机被盗后,我买了一个试试,现在所有卡车和设备上都装了。用了9个月,所有设备的电池续航都在90%或以上。这个价位,它真的就是能用。没什么花哨的,没什么特别的,就是每次我需要的时候都能稳定地回传位置。我想唯一一次掉线是AWS大故障的时候,几小时内就恢复了。 有一次我打电话想切换所有设备并申请批量折扣,因为加购的数量很多,结果不到3分钟就搞定了,德州那边接电话的哥们直接帮我处理了。只要我还做老板,我就会一直用你们的产品。

沟通顺畅,服务也很棒

我们与LoneStar合作已经超过两年了,体验非常棒。我联系到了负责销售和售后支持的Charles Nichol,他非常专业、知识渊博,总是竭尽全力确保我们对设备、数据和服务都满意。

LoneStar Tracking 回复2026-05-05

感谢您的好评!很高兴听到这些年来您一直有如此积极的体验。我们会把您的美言转达给Charles。 非常感谢您的持续支持!

设备和服务都很棒。

大约一年前我从LoneStar收到了追踪设备。最近我的车被盗了,我打电话给他们。Christie把我的设备切换到了她所说的「恢复模式」。一小时内我的车就被找到了。服务很棒,我很庆幸买了它。

LoneStar Tracking 回复2026-05-05

感谢您的分享!很高兴听到您的车辆被快速找回,Recovery Mode在关键时刻发挥了作用。我们会把您的美言转达给Christie。 感谢您的支持!

服务太棒了

客户服务出类拔萃。服务友好又热心,尤其是Christine。她回答了我所有问题,帮我熟悉产品,从不催促我。光是这一点就让我愿意继续支持他们!

LoneStar Tracking 回复2026-05-05

感谢您的美言!很高兴听到您对我们的客服团队体验很好,我们会把您的反馈转达给Christine。 非常感谢您的持续支持!

我的卡车被偷了,但还能…

我的卡车被盗了,但很快就被找回来了,恢复过程很顺利。Christine帮我找回了卡车,非常感谢。谢谢你们,Lonestar

LoneStar Tracking 回复2026-05-05

感谢您的分享!很高兴听到您的卡车被快速找回,追踪器在关键时刻发挥了作用。我们也会把您的美言转达给Christine。 感谢您的支持!

设备质量非常差 - 更新

Very poor quality devices. I had to replace the device twice, and both units failed to report properly, sometimes stopping location updates for several days. Initially, I was told that I had purchased the US version instead of the Global version, even though the website does not clearly mention a Global version or provide such an option. Instead of replacing the device, I had to purchase a new one, and the first device ended up in the bin at my own cost. The second device also arrived with reporting issues, and the batteries were already at 80% on arrival — which is quite disappointing. It again had problems reporting. I replaced the batteries, got them to 99%, and even waited two minutes under a clear sky before installing them, as advised. However, the same problem remained: the device would not report its location, even after driving for more than an hour, and it kept showing my old location. Additionally, whenever you need to update the device’s reporting interval, you have to contact customer service each time. This is very inconvenient. Other trackers, such as Tracki, allow you to change reporting intervals directly from the mobile app whenever you want. Customer service is also disappointing. The easiest response they offer is “send the device back and we will send a replacement”, without considering the shipping costs the customer has to bear. I would not recommend buying this device, especially if you are located outside the USA. ———————— This part is an update to reply on Lonestar’s reply to my review, as there are several misleading information: 1. The GPS signals conditions and windows tenting etc., and all reasons only applicable to your poor devices. As I have now three other different brands and they are all working perfectly while placed in the same exact car and same exact spots as I have placed your device and had issues with it; hence, sorry but your explanation and the reasons given is firing back at the quality of your devices. 2. I have an email from your support team stating that changing intervals can only be done by the support team and I even expressed my disappointment and they said sorry but this is the only way. I have also looked at your mobile app, section by section (which does not have many), and it did not have this option at that time. If you later on updated your app, this is a different story. 3. How about the battery life?? Your device sucks batteries like I have never seen in my life. I have been using GPS tracking devices for my work for years and sorry to say but this is not only the poorest device I have faced, but also the most useless mobile app that comes with it. 4. Why would the customers have to pay a replacement international device when your website had no clear indication of a Global version vs. not Global version device?? Your company only fixed this a week after I complained.

LoneStar Tracking 回复2026-05-05

感谢您的反馈!听到您的经历我们很抱歉,也理解您的沮丧。 在审核您的情况后,需要说明的是,GPS性能会受到设备安装方式和位置的显著影响。特别是某些类型的车窗贴膜(尤其是金属或陶瓷贴膜)在追踪器放置于车内时会阻挡GPS信号。这可能导致更新延迟或设备看似停止报告,尽管它实际上按设计正常运行。 我们想澄清您提到的几点: 我们的设备确实包含Recovery Mode,允许用户直接从应用更改报告间隔,无需联系客服。 由于运输安全规定,发货时电池电量故意未充至100%,尽管我们理解您的期望。 关于美国版与全球版,我们承认这一点本可以沟通得更清楚,我们正在努力改进。 我们也认识到,既然您已选择取消,这次体验未达到您的期望——这是我们认真对待的问题。您关于沟通、易用性和客服政策的反馈很有价值,帮助我们持续改进。 祝您未来一切顺利,再次感谢您抽出时间分享您的经历。 此致, LoneStar Tracking Support Team

稳赚不赔

我喜欢它的追踪功能,因为当我外出骑雪地摩托时,老婆可以追踪我的位置以确保安全,如果发生什么事,她可以通过应用程序报告。而且如果被盗了,我也能找到它。

LoneStar Tracking 回复2026-05-05

感谢您的评价!很高兴听到追踪器让您和您的妻子在骑行时更加安心。安全和防盗找回正是我们致力于支持的。 祝您出行平安,享受您的冒险!

Lonestar追踪很棒,而且…

Lonestar追踪器很棒,特别是Zach。我订了第四个追踪器,他按照我的特殊要求进行了设置。包括电子围栏——牛离开边界时会报警、牛不移动时会报警、温度和电池电量报警。没有Lonestar追踪器,我根本没法管理我那240英亩围栏条件不太好的牧场。 此致, Bar JP Ranch Mokelumne Hill, CA

LoneStar Tracking 回复2026-05-05

感谢您的好评!我们很高兴 LoneStar Tracking 能帮助您更有效地管理牧场,我们一定会把您的美言转达给 Zach。 感谢您的支持!