About Made-in-China.comMade-in-China.com was established in 1998 and is developed and operated by Focus Technology Co., Ltd. It is a leading B2B e-commerce platform in China, providing global buyers with high-quality Chinese products and reliable suppliers, as well as secured online trading service. What can you get through Made-in-China.com? * A vast selection of curated productsFrom clothing and accessories to large machinery and industrial goods, the platform lists 45,000 categories and 70 million products for you to choose from.* Customization options to meet personalized purchasing needsAccepts processing with provided designs, samples, or materials.* Enhance your product price competitivenessFactory-direct prices from original manufacturers ensure generous profit margins.* Bestsellers list to stay updated with the latest market trendsGet a clear view of the most in-demand products.🏆 Access The List* Verified suppliers by third-party agenciesSuppliers marked with verification badges have been authenticated by third-party inspection agencies such as SGS, Bureau Veritas, TÜV Rheinland, and CTI. You can view the certification reports in the supplier's store, which include basic company information, production capacity, trading capabilities, service quality, quality control, and R&D capacity.✔️ Learn More About Audited Supplier* Secure Transaction ServiceMade-in-China.com's Secure Transaction Service (STS), ensure the safety of your funds and on-time delivery. 🔗 Search for products supported by the STS service.
Reviewers had a great experience with this company. Consumers frequently mention that the staff is exceptionally helpful, offering attentive guidance, professional communication, and quick responses throughout transactions. Many people are also pleased with the overall quality of the items, noting that purchases arrive well-packaged, completely safe, and meet their expectations.
Some reviewers were not happy with missing items, unhelpful support during inventory disputes, or unresponsive communication from certain sellers. A few other people also felt that specific products fell short, experiencing extremely porous materials, inappropriate connectors, or unfulfilled delivery arrangements. Additionally, visitors encountered unprofessional service behavior and disappointing after-service when attempting to resolve problems with their orders.
We purchased some medical equipment in mid to late 2025 from Rocmed, on the Made in China platform.
The experience started off well, initially they were very helpful and seemed to meet what we were looking for, so we placed an order with them.
There were a few communication hiccups and the cheap freight charges that we thought we were getting from China to us, ended up being close to the same value as the equipment being purchased, from extremely inflated on costs upon arrival, lesson learnt with that one.
However, the biggest disappointments were yet to come. The quality of the equipment that eventually arrived was, for medical equipment, well below the average quality we envisaged, bordering on extremely poor.
As our intention with the equipment purchase was to create an affordable range of products for our local marketplace, we set about testing the equipment to find that supplied batteries didn't work and wouldn't charge. When we finally got the unit working with some other batteries, the equipment failed whilst lifting loads during testing, failing at only half of units touted capacity.
The failure was a catastrophic one, not only did welds break, but the stainless-steel material ripped apart from being too thin for the load to handle.
Rocmed, when advised of the failure immediately took the posture that the failure was somehow our fault, despite us being a manufacturer of similar high end equipment and sending photo's to them with a detailed account of the issues. With all confidence we had now gone after the failure of the product, we asked for a refund from Rocmed. Despite several emails and WhatsApp messages sent, there have been no further replies from them, let alone any signs of receiving a refund. As a result, I would never deal with Rocmed again and I would also be quite hesitant in using the Made in China platform for any further sourcing. Clearly the solution when things go wrong, is just to ignore the problem and it will go away.
Made-in-China.com 回复2026-02-12
Hi Pete,
We’re very sorry to hear about the experience you described and understand how concerning this situation must be, especially regarding product quality and after-sales support.
As Rocmed is a supplier on Made-in-China.com, we take such feedback seriously. However, we’re currently unable to locate your order based on this review alone.
To help us properly look into this case and coordinate a resolution between you and the supplier, we kindly invite you to submit an online complaint on our platform with your order details and relevant evidence (such as photos or videos). https://sourcing.made-in-china.com/new/complaint/page/index.html
Our trade dispute resolution team will then step in to review the product quality dispute and assist both parties in seeking a proper solution.
We appreciate you bringing this to our attention and are committed to improving the sourcing experience on our platform.
Made-in-China.com Service Team
Unexpected extra costs not communicated upfront
We ordered custom magnets, but the first production had clear mistakes and looked very different from the approved design. A reprint was needed, which took an unusually long time. In the end, we were forced to pay additional shipping costs due to these delays, even though the errors were not on our side. Overall, a very frustrating experience.
Made-in-China.com 回复2026-02-12
Hi henri timmerman,
Thank you for sharing your feedback. We understand how frustrating unexpected charges and delays can be.
After reviewing the communication records related to this order, we noticed that the additional costs mentioned appear to be customs clearance fees. At this stage, we have not identified specific information regarding production errors. If there are quality issues or additional charges, we encourage you to contact us and we will assist both parties in reaching a fair solution.
Made-in-China.com Service Team
Some industries did not respect the delay of dilivery. There are also no linked on it.
Made-in-China.com 回复2026-02-12
Hi Antoine AHIMAIN,
Thank you for your comment, and we’re sorry for any inconvenience caused.
We have verified the order status and logistics records. The order has been completed, and the supplier shipped the goods to the designated domestic freight forwarder address in China according to the buyer’s instructions.
Since the international shipment was handled by the freight forwarder arranged by the buyer, we kindly suggest contacting the freight forwarder directly for further delivery updates.
We appreciate your feedback and will continue working to improve the overall transaction and logistics experience on our platform.
Made-in-China.com Service Team
Hello. I bought one item for 1800 dollars. Everything was done almost flawlessly, on time, and in accordance with the agreement. I don't have any feedback on the item's quality yet. I almost didn't use it. I'm waiting for summer.
Made-in-China presents itself as a B2B marketplace built on transparency, but our experience suggests otherwise. After leaving a detailed, factual review about a seller we worked with, that review was quietly removed.
This raises serious concerns about how this platform handles negative feedback. Instead of protecting buyers, Made-in-China appears to shield problematic sellers by erasing criticism when it becomes inconvenient.
A review system that only allows positive experiences to remain visible is not a review system at all — it’s marketing. Buyers should be aware that the feedback shown here may be curated and does not necessarily reflect real, unresolved disputes.
If honest reviews can be removed after seller pressure, then the platform cannot be trusted as a neutral intermediary.
Made-in-China.com 回复2026-02-03
Dear Luis Alejandro Landa Baiardo,
We’re truly sorry to hear about your unpleasant experience, and we sincerely apologize for the inconvenience and frustration this has caused you.
We take transparency and user feedback seriously. During the handling of disputes or investigations, certain reviews may be temporarily hidden from public view to avoid misunderstandings while the case is under review. Once the process is completed, the visibility of reviews is handled in accordance with our platform policies.
Made-in-China.com does not remove reviews to favor any party. Our review and dispute-handling mechanisms are designed to be fair and neutral, and we continuously improve them to better protect both buyers and suppliers.
If you would like us to further look into your specific case, please feel free to contact our customer service team. We’re committed to addressing your concerns in a responsible manner.
Made-in-China.com Service Team
I recently delt with this company on getting a part that was hard to find in US and wow Shelly was amazing and responded fast and was able to get what I needed she was a life saver and made the experience awesome and I highly recommend this company in getting what u need fast and easy ..and a great shout out to Shelly she was right person for helping me and so greatly appreciated ...so don't think twice if u need parts or product they will help get it done fast and affordable thanks again..Dan from Ohio In USA..
Made in China do nothing about the scammers on their site, and they don't account any responsibility what so ever. They deny it even happened. The seller's use more than one contact number, then deny any contact. Not happy at all, very disappointed, shocked how quickly they dismissed my complaint. They didn't want to know, at all, even with evidence. Will never visit the site again, unprofessional !!!
Made-in-China.com 回复2026-01-28
Dear L D,
We’re truly sorry to hear about your experience and we understand how frustrating and upsetting this situation must be.
Please kindly reply to our private message and share your contact details (such as the email address you used on the platform). Our team will follow up on your complaint, investigate the issue further, and get back to you with an update as soon as possible.
Thank you for bringing this to our attention. We appreciate your patience and hope to have the opportunity to assist you properly.
Made-in-China.com Service Team
Made a buy in Made in China.
All the items were defective, after contacting the company that sold me the items, they blocked me.
Made in China do nothing to help the costumers.
Still waiting for a answer.
They don’t care.
Don’t buy in Made in China
Made-in-China.com 回复2026-01-27
Dear Paulo Brito,
We’re very sorry to hear about your unpleasant shopping experience, and we sincerely apologize for the inconvenience and frustration this has caused.
After careful investigation, we would like to inform you that the supplier you mentioned officially deregistered their company with the local Administration for Industry and Commerce as of yesterday. Upon confirmation, we have immediately closed the supplier’s store on Made-in-China.com to prevent any further impact on other buyers.
We have also requested the supplier to contact you as soon as possible to follow up and properly resolve the product issue.
If you need any further assistance or support, please feel free to reach out to our customer service team, and we will be glad to help.
Made-in-China.com Service Team
I got scammed by Supplier Liu Xing, Anhui Kimi New Energy Co., Ltd, phone/WeChat +86-18755591393, website kimi-solar.com, fax +86-555-2829021, misrepresented goods, pressured purchase of unwanted solar panels, altered terms, forced personal transfer, disappeared after receiving USD 1,160 paid Dec 5, 7, 9, 18, 20, 2025. this man stopped all communication. I didn't sign a contract with him, and he want to be coerced me in paying 2160 for an additional item I only inquired about and told him in the future ill pay for. that man forced me to put down a deposit which i didn't so now after paying $1160 he stop responding and made in China is so complicit They have no buyer protection all they ask is for you to submit a complaint and wont resolve the issue or get your money back . they are all thieves. They deserve 0 star. they keep downplaying that $1160 is small money ok if it is small refund it back. Frauds. Made in china is a very risky place to shop or do business they have no rules buyers will always be at risk. I do not recommend this place if you ever find a supplier it is better for you to fly in the country than pay on here. it has been almost a month i submit a complaint and yet it hasnt been resolved
Made-in-China.com 回复2026-01-27
Dear Fa,
We’re very sorry to hear about your experience and understand your concerns. Please allow us to clarify the status of this case based on our investigation.
According to the supplier, the original order included one pallet of solar panels together with inverters, and the goods were prepared while waiting for the balance payment. Later, you informed the supplier that you no longer wished to purchase the solar panels. The supplier explained that the original inverter price was offered as a factory price based on the bundled order with the solar panels, and if the solar panels were removed from the order, the inverter price could not remain the same.
We have confirmed that you have already submitted a Trade Dispute Complaint on Made-in-China.com. Our trade dispute handling team has requested relevant communication and transaction evidence to further verify the situation; however, we have not yet received a response or supporting documents from your side.
To help us move this case forward as quickly and fairly as possible, we kindly ask you to submit the related communication records and evidence through the following path in your Made-in-China.com account:
Sign in → Account → Virtual Office → Trade Service → Trade Dispute Complaint → My Complaint List → View
Once the information is submitted, our team will continue to follow up and handle the dispute.
Thank you for your understanding and cooperation.
Made-in-China.com Service Team
I got scammed from a supplier $1160 Anhui Kimi New Energy Co Ltd .the owner Liu Xing a fraud on made in China. And made in China didn’t resolve the issue they still let the fraudulent scammer supplier keep running business as usual scamming people of the hard earn money . I paid for a product transfer the money so supplier can send to my agent instead he cut all communication when he want to coerce and force me to buy more product and put down deposit . I said noI will not recommend this platform. No buyers protection. They say submit a complaint but they do nothing . I know it is tempting. They are full of scammers on here .Bad place to do business yes you get lucky sometime . Beware no buyers protection
Made-in-China.com 回复2026-01-23
Dear Fail,
We’re very sorry to hear about your experience and understand your concerns. Please allow us to clarify the status of this case based on our investigation.
According to the supplier, the original order included one pallet of solar panels together with inverters, and the goods were prepared while waiting for the balance payment. Later, you informed the supplier that you no longer wished to purchase the solar panels. The supplier explained that the original inverter price was offered as a factory price based on the bundled order with the solar panels, and if the solar panels were removed from the order, the inverter price could not remain the same.
We have confirmed that you have already submitted a Trade Dispute Complaint on Made-in-China.com. Our trade dispute handling team has requested relevant communication and transaction evidence to further verify the situation; however, we have not yet received a response or supporting documents from your side.
To help us move this case forward as quickly and fairly as possible, we kindly ask you to submit the related communication records and evidence through the following path in your Made-in-China.com account:
Sign in → Account → Virtual Office → Trade Service → Trade Dispute Complaint → My Complaint List → View
Once the information is submitted, our team will continue to follow up and handle the dispute.
Thank you for your understanding and cooperation.
Made-in-China.com Service Team
Today I received a mail from Made in China saying that finally the company that I file a complaint, answer me.
When I went to look, nothing was there.
So again. Made in China don’t protect their costumers.
The site of the company Zhongshan Jinfeng E-commerce Co., Ltd is still online.
Don’t buy from them.
I probably iam not going to have my money back.
But until they do something about it, I’m going to continue and posting reviews about this company.
They are going to lose more money than if they resolved my case.
Made-in-China.com 回复2026-01-22
Dear Paulo Brito,
We’re very sorry to hear about your unpleasant shopping experience, and we sincerely apologize for the inconvenience and frustration this has caused.
After careful investigation, we would like to inform you that the supplier you mentioned officially deregistered their company with the local Administration for Industry and Commerce as of yesterday. Upon confirmation, we have immediately closed the supplier’s store on Made-in-China.com to prevent any further impact on other buyers.
We have also requested the supplier to contact you as soon as possible to follow up and properly resolve the product issue.
If you need any further assistance or support, please feel free to reach out to our customer service team, and we will be glad to help.
Made-in-China.com Service Team
Ms. Susan and her team were amazing. I found the Pilates machine I wanted and she worked very quickly in confirming the details and getting it shipped. It arrived on schedule and was a breeze to set up. Would highly recommend purchasing through this supplier.
