About Made-in-China.comMade-in-China.com was established in 1998 and is developed and operated by Focus Technology Co., Ltd. It is a leading B2B e-commerce platform in China, providing global buyers with high-quality Chinese products and reliable suppliers, as well as secured online trading service. What can you get through Made-in-China.com? * A vast selection of curated productsFrom clothing and accessories to large machinery and industrial goods, the platform lists 45,000 categories and 70 million products for you to choose from.* Customization options to meet personalized purchasing needsAccepts processing with provided designs, samples, or materials.* Enhance your product price competitivenessFactory-direct prices from original manufacturers ensure generous profit margins.* Bestsellers list to stay updated with the latest market trendsGet a clear view of the most in-demand products.🏆 Access The List* Verified suppliers by third-party agenciesSuppliers marked with verification badges have been authenticated by third-party inspection agencies such as SGS, Bureau Veritas, TÜV Rheinland, and CTI. You can view the certification reports in the supplier's store, which include basic company information, production capacity, trading capabilities, service quality, quality control, and R&D capacity.✔️ Learn More About Audited Supplier* Secure Transaction ServiceMade-in-China.com's Secure Transaction Service (STS), ensure the safety of your funds and on-time delivery. 🔗 Search for products supported by the STS service.
Reviewers had a great experience with this company. Consumers frequently mention that the staff is exceptionally helpful, offering attentive guidance, professional communication, and quick responses throughout transactions. Many people are also pleased with the overall quality of the items, noting that purchases arrive well-packaged, completely safe, and meet their expectations.
Some reviewers were not happy with missing items, unhelpful support during inventory disputes, or unresponsive communication from certain sellers. A few other people also felt that specific products fell short, experiencing extremely porous materials, inappropriate connectors, or unfulfilled delivery arrangements. Additionally, visitors encountered unprofessional service behavior and disappointing after-service when attempting to resolve problems with their orders.
Long delay with delivery and was not clear where goods despatched from.
Ordered gents "Leather Sandals" and at £35.00 ( 50% sale price),and in fairness they arrived via yodel after long varied transit journey.
Price included delivery cost.
Fit well and are as described so good so far.
Time will tell lol
Made-in-China.com 回复2025-07-16
Dear Mr. Alan Brown,
Thank you very much for your review and for sharing your experience.
You're absolutely right — international shipping can sometimes take longer due to transit procedures and customs clearance.
If you prefer faster delivery in the future, we recommend discussing express shipping options such as UPS Worldwide Saver or FedEx International Priority Freight with the supplier before placing your order. These methods typically deliver within 3 business days.
If you're looking for a balance between cost and speed, it's always a good idea to negotiate shipping terms with the supplier. And of course, if you need any assistance, feel free to contact our online customer service team — we’re here to help!
Made-in-China.com Service Team
These machines are extremely poor quality - the display has blurred resolution
the fees are not displayed
we were short changed in Tangier and the hotel where it was placed could do nothing about it
cannot recommend these machines from a consumer standpoint or that of a service provider
poorly made rubbish
Made-in-China.com 回复2025-07-11
Hi henry cussell,
We’re truly sorry to hear about your negative shopping experience.
Could you please confirm whether your purchase was made through Made-in-China.com? If the product was indeed ordered via our platform and has obvious quality defects, you may submit a complaint online.(https://sourcing.made-in-china.com/complaint/)
Our after-sales team will assist you in coordinating with the supplier to seek a resolution.
Made-in-China.com Service Team
Brilliant products the only problem is I am in the UK and sadly they WhatsApp you at 2am 3 am while you are asleep. Please make the suppliers aware of this.
Poor quality product that you can guarantee will fall apart and corrode within a year or two avoid at all cost !! Definitely better off spending a little bit more and getting a product that’s been manufactured in the uk we have bought many products made in china that have given us very poor results.
Made-in-China.com 回复2025-07-11
Hi Graham,
We’re very sorry to hear about your unpleasant shopping experience.
Could you please confirm whether your purchase was made through Made-in-China.com? If the product was indeed ordered via our platform and has obvious quality defects, you may submit a complaint online.(https://sourcing.made-in-china.com/complaint/)
Our after-sales team will assist you in coordinating with the supplier to seek a resolution.
Made-in-China.com Service Team
Bought a shockwave device for $2000 from Solana Beauty Tech. The web page stated it had a 1 year warranty. It stopped working after 6 months. Contacted the company communicated with a Clara Wei. They have been stringing me along and made a comment that makes me think they are trying to get out of honoring their warranty.
Then I tried to file a complaint with “Made in China” and was just frustrated to no end by the malfunctioning website.
So I don’t know if my complaint went thru. Am I screwed out of 2 grand?
Made-in-China.com 回复2025-06-25
Dear Rick McGee,
We're truly sorry to hear about the issue you've encountered, and we completely understand your frustration.
We encourage you to submit an online complaint through Made-in-China.com (https://sourcing.made-in-china.com/complaint/) so our dispute resolution team can assist both you and the supplier in resolving the matter. Our goal is to help facilitate fair communication and find a proper solution as quickly as possible.
If you need help submitting the complaint, please feel free to contact our online customer service team at any time.
Made-in-China.com Service Team
I never received my order and your asking me to do a review
The most terrible experience ever!!!
Made-in-China.com 回复2025-06-06
Dear Quinn Mckinzie,
We’re truly sorry for the inconvenience and the unsatisfactory experience you've had.
Upon checking your order, the latest logistics update shows that the goods cleared customs on May 24 and are currently in transit within the United States.
Please continue to monitor the tracking updates through your order dashboard. If you have any questions or need further assistance, feel free to contact the supplier directly or reach out to our online customer service team. We're here to help.
Made-in-China.com Service Team
NEVER RECIEVE MY PRODUCTS, NEVER RECIEVE MY MONEY BACK
Made-in-China.com 回复2025-06-06
Dear Mr. Diep,
We’re very sorry to hear about the issue with your order and sincerely apologize for the inconvenience caused.
We have checked the shipping status of your order and found that your package is currently stuck at Mexican customs.
We recommend that you contact DHL by phone to assist with the clearance process.
If any documents are required for customs clearance, please make sure to request them from the supplier as soon as possible.
Made-in-China.com Service Team
I bought a product listed as “cups,” but it was actually IPTV — something that’s not allowed on Made-in-China. The seller issued an invoice clearly stating IPTV and completed the sale over WhatsApp.
The service didn’t work properly, and when I asked for a refund, I was given vague replies, ignored, and the seller later used our WhatsApp chat to deny the refund. Despite reporting everything, the platform has taken no real action.
Very disappointed — I’ve filed a chargeback with my bank and won’t use this site again.
--Update – Second Dispute Initiated, Awaiting Resolution--
After receiving an incorrect product (IPTV instead of the listed items), I filed a dispute through Made-in-China.com. Although the seller initially closed the refund request, the platform has since reopened the dispute due to inconsistencies between the order content and what was delivered.
This is my second attempt at resolving the issue. I have now obtained the seller’s email via the dispute team and reached out directly, as instructed by Made-in-China.com. I’m currently waiting for a response from the seller and a proper resolution from the platform.
I will keep this review updated depending on how the seller and platform handle this complaint.
Final Update: Situation Solved by the platform and refund received.
Made-in-China.com 回复2025-06-06
Hi Trevor,
We’re very sorry to hear about your experience.
We’d like to inform you that one of your paid orders has already been refunded. Kindly check and confirm if this is the correct order you were referring to. If you need any assistance, please feel free to contact our online customer service team.
Thank you for your understanding.
Made-in-China.com Service Team
