About Made-in-China.comMade-in-China.com was established in 1998 and is developed and operated by Focus Technology Co., Ltd. It is a leading B2B e-commerce platform in China, providing global buyers with high-quality Chinese products and reliable suppliers, as well as secured online trading service. What can you get through Made-in-China.com? * A vast selection of curated productsFrom clothing and accessories to large machinery and industrial goods, the platform lists 45,000 categories and 70 million products for you to choose from.* Customization options to meet personalized purchasing needsAccepts processing with provided designs, samples, or materials.* Enhance your product price competitivenessFactory-direct prices from original manufacturers ensure generous profit margins.* Bestsellers list to stay updated with the latest market trendsGet a clear view of the most in-demand products.🏆 Access The List* Verified suppliers by third-party agenciesSuppliers marked with verification badges have been authenticated by third-party inspection agencies such as SGS, Bureau Veritas, TÜV Rheinland, and CTI. You can view the certification reports in the supplier's store, which include basic company information, production capacity, trading capabilities, service quality, quality control, and R&D capacity.✔️ Learn More About Audited Supplier* Secure Transaction ServiceMade-in-China.com's Secure Transaction Service (STS), ensure the safety of your funds and on-time delivery. 🔗 Search for products supported by the STS service.
Reviewers had a great experience with this company. Consumers frequently mention that the staff is exceptionally helpful, offering attentive guidance, professional communication, and quick responses throughout transactions. Many people are also pleased with the overall quality of the items, noting that purchases arrive well-packaged, completely safe, and meet their expectations.
Some reviewers were not happy with missing items, unhelpful support during inventory disputes, or unresponsive communication from certain sellers. A few other people also felt that specific products fell short, experiencing extremely porous materials, inappropriate connectors, or unfulfilled delivery arrangements. Additionally, visitors encountered unprofessional service behavior and disappointing after-service when attempting to resolve problems with their orders.
Scammed by a "legit" made in china vendor. Sold me bunk raws with no active substance in it. Very easy to test as the medication restore energy production in the body and oxygen - yet zero effect
Vendor refused to refound me and said if i dont have a analyze they wont pay. But when searching his name on reddit i can see he scammed other people as well, and that guy sent in the product for analyze and when he came back to faitfulbio with a analyze he was ghosted.
Now a year later he been emailing me trying to sell the same product again. Horrible human and made in china will no nothing to stop scammers, if what the rest of the reviews on trustpilot say is correct
Working with scammers themself? possibly
Made-in-China.com 回复2025-09-18
Dear ,
We’re truly sorry to hear about your experience with the product quality. Please contact us as soon as possible and provide your registered email address on Made-in-China.com so we can help verify the issue and offer further assistance.
Made-in-China.com Service Team
Order number 25081613001691037490 the very first business I did with Made in China shartered. The entire order itself was incorrect, the supplier has sent me a wrong part which I never ordered. Made in China Dispute 5 team still didn’t do a jusitise for me. I’m very disappointed.
Made-in-China.com 回复2025-09-10
Dear
The platform's trade dispute team has provided you with the latest solution. If you are not satisfied with the outcome, we will continue to assist you.
Made-in-China.com Service Team
Very great experience. You suggested some changes that would make the manufacturing process more successful, and the product I received was above my expectations. Will be doing business with you again.
Made-in-China.com 回复2025-09-02
Thank you for your kind words! We’re glad you had a great experience and look forward to serving you again.
Hello, about a month ago I purchased a drone from some company from this site for +/- 500$ and I am still waiting and nothing has arrived. Ms. Shan Xun It keeps telling me that there is a problem with the order but I can't wait any longer and I want my money back. So I'm asking you to refund my money in a polite way. Otherwise I'll deal with the police. Thank you in advance for your answer.
Made-in-China.com 回复2025-08-25
Dear ,
We’re truly sorry to hear about the issue with your order. Please contact us as soon as possible and provide your registered email address on Made-in-China.com so we can help verify the issue and offer further assistance.
Made-in-China.com Service Team
Dear sir i have booked 2 smart watches model no e482 from Shenzhen Yushengchang Technology Co., Ltd... but i
recived 2 fake watches kindly do help me Tracking I'd LR162662608NL.my phone
8904678999 With hope of justice Thank you
Made-in-China.com 回复2025-08-18
Dear ,
We’re truly sorry to hear about your experience with the product quality. Please contact us as soon as possible and provide your registered email address on Made-in-China.com so we can help verify the issue and offer further assistance.
Made-in-China.com Service Team
Vendor is very dishonest, sent blinds that were not smart as ordered, motors are very loud and now I'm stuck with product that I didn't want. I originally went with them because they were very responsive but as we processed through the order and ultimately got the blinds effectively all my requests for the type and design were compromised.
Made-in-China.com 回复2025-08-13
Dear ,
We’re very sorry to hear about the issue with the product quality. Please kindly submit a return or refund request, your supplier will handle it accordingly. If you need any assistance during the process, feel free to contact sts email. For more details about the dispute resolution process, please refer to: https://trading.made-in-china.com/buyerfaq#faq
Made-in-China.com Service Team
Good Job!
Respectful people,
"SHENZHEN Yes On Technology LTD"
First I thought that is a scam. I had a problems with bank transfer, unfortunately I solved it, the problem was in my bank.
Afterall the communication was even better, they tried everything to solve the issue, and I didnt believe, but after I paid via another route and the did recieve money.
The shippment was super fast
The communication is super smooth
For all people waiting for their products, please just wait and give it a try, I firstly thought it is a scam but you must to wait little bit. My shippment delivered here (EU) in around 20days after payment.
Best 5/5
I paid for the spice bottles and did not receive them.
Made-in-China.com 回复2025-07-23
Progress update:
The supplier has shared a screenshot of your chat on July 24, where you responded that the goods had been received on July 23 and everything was fine. Please confirm if the issue has been resolved. If you need further assistance, feel free to contact us.
________________________________________________________
Dear Brian Armstrong,
We sincerely apologize for the issues you’ve experienced with your order. Please be assured that we are currently investigating the situation and will communicate directly with the supplier on your behalf if any problems are found.
We will keep you updated with any progress. Meanwhile, if you have any questions or need further assistance, please don’t hesitate to contact our online customer service team at any time.
Made-in-China.com Service Team
I am extremely disappointed with made-in-china supplier. I placed an order for custom t-shirts, and we agreed on specific customisation before I made payment. After the payment, the supplier informs me that they can’t do what i want and i need to change the order, which was never part of our agreement.
When I request for a refund due to this major change, the supplier refuses - despite not being able to fulfil the agreed product. Do not be fooled by “secure payment”, i am refused a refund. He said the refund process is too complicated and they deduct a large handling fee (which i even offered to pay double)
This has caused both financial and emotional frustration. I would not recommend Nuolang Garment Service. What they promise upfront, they may not deliver. Now they are forcing to accept a product that i do not need.
Update : 14/08/2025
I did apply for a refund and the supplier denied. The platform did not do any mediation. I never received any product. I was scammed by a verified supplier on a platform that claim to be secured.
Made-in-China.com 回复2025-07-23
Dear Nothando Ncube,
We understand and sympathize with the difficulties you have experienced during your purchase. To assist you better, could you please confirm if your order was placed online through our platform?
If it was an online order, you can directly apply for a refund, and our after-sales team will follow up and coordinate the process for you.
If the purchase was made offline, we recommend that you submit an online complaint. Please provide your communication records with the supplier and proof of payment. Our complaint team will then follow up accordingly.(https://sourcing.made-in-china.com/complaint/)
Please feel free to reach out if you need any further assistance.
Made-in-China.com Service Team
If it was possible I would like to give 0 star. I bought a Bowl Cutter from "Luohe Xingdian Electromechanical Equipment Co., Ltd.". it was broken after 3 time uses. some plastic parts have been divided to 10 pieces, they tola me to glue them together. the Paint of the lead peeled off, they told me the paint is food grade. I have my chat back and forth with their representative on "WhatsApp". There are pictures of all of it and incase of request I can post them.
Made-in-China.com 回复2025-07-18
Dear Nasser,
We’re truly sorry to hear about your experience. If your order was placed through our platform, you may be eligible to request a return and refund.
Alternatively, we kindly suggest submitting an online complaint (https://sourcing.made-in-china.com/complaint). Our after-sales team will step in to assist with coordination and help resolve the issue.
Made-in-China.com Service Team
