Mannatech

Valued Gaia Member, We are truly sorry to read your review and for the frustration you’ve experienced. This does not reflect the service we strive to provide. Unfortunately, without knowing who you are from this review, we are unable to investigate your account or resolve the issue directly. Please contact our Customer Care team right away so we can review your account, stop any unwanted shipments, and ensure your funds are promptly handled: 📞 US Customer Care: 1-800-281-4469 🌐 Or visit mannatech.com and log into your account for direct assistance. We take concerns like this very seriously and want to assure you that, once we have your account details, we will get this resolved without question. —Your Mannatech Team

Thank you for sharing your concerns. We truly value honest feedback and the opportunity to clarify some important points. Mannatech products are nutritional supplements, not pharmaceutical drugs. That means they are not designed to diagnose, treat, cure, or prevent medical conditions. Because of this, you won’t find medical terminology or claims tied to specific diseases on our website. However, Mannatech does invest in published, peer-reviewed research on many of our flagship products. You can review this science for yourself at www.mannatechscience.org. Since supplements are not medications, we cannot and do not make claims regarding medical treatments or targeted disease support (such as for GI issues or menopause). We always recommend consulting with a qualified healthcare professional for guidance specific to your condition. Our focus is on providing high-quality supplements that support overall wellness. While everyone’s body responds differently, many customers—like your mother-in-law—have found value in incorporating Mannatech into their wellness routines. Becoming an Associate is completely optional. Anyone can purchase products directly without enrolling in the business opportunity. We strive to make this clear so customers can choose what works best for them. We hope this helps bring clarity, and we invite you to explore our published research or contact our Customer Care team if you’d like more detailed guidance on our products and how they may support your general wellness. — Mannatech Family

Thank you for your honest feedback. We’re glad you enjoy our products and service, and we also hear your concern about receiving too many emails. You’re right—we’ve been sending more than we should, and we’re actively working on an initiative to reduce and streamline our communications. Our goal is to keep our customers and Associates informed without overwhelming your inbox. We truly appreciate you bringing this to our attention and for giving us the opportunity to improve. —Your Mannatech Team

Thank you so much for your kind words! 🌟 We’re honored to be recognized as a company with integrity and heart. Supporting people on their wellness journey is at the core of everything we do, and feedback like yours inspires us to keep serving with care. —Your Mannatech Team

Thank you for your feedback. We’re sorry to hear about your experience and understand how frustrating it can be not to have local support available. While we may not currently have a service person in Navi Mumbai, our Customer Care team is available to assist you directly with your orders, questions, or product support. 📞 You can reach us at: India Toll-Free: 000-800-100-8825 Email: [email protected]

Dear Carien, Thank you for sharing your experience with our Luminovation skincare line. We’re sorry to hear that the products didn’t meet your expectations, and we truly value your feedback. We understand that skincare results can vary from person to person, and we want to remind you of our satisfaction guarantee. We’d love the opportunity to assist you with this. Please contact our customer service team at the following numbers, and we’ll be happy to help you: United States: 1-800-281-4469 Canada: 1-866-717-2175 UK: 0800-028-6071 South Africa: 080-098-0027 Australia: 1-300-361-878 We take pride in offering a strong return policy to ensure satisfaction, and we hope to make this right for you. Thank you again for your honest review, and we look forward to assisting you. Warm regards, Your Mannatech Family

Update: Got it, I don't blame you for the way you are feeling. Unfortunately, I don't know how to help without your actual order name or order number. If you change your mind and are willing to call in, here is the number for the UK - United Kingdom – 0800 028 6071 Dear Lloyd, Thank you for bringing this to our attention, and we're truly sorry for the inconvenience you've experienced with your refund. We would love to resolve this issue for you as quickly as possible. To assist you better, could you please contact our customer care team and provide us with your order details? This will allow us to locate your order and process your refund promptly. Here are our customer care contact numbers: United States: (972) 471-8111 or (800) 281-4469 (Toll-Free) Canada: (866) 717-2175 (Toll-Free) México: 001800 5149053 South Africa: 0 (800) 981-117 Spanish: (800) 472-0149 Korean: (866) 717-2176 Mandarin Chinese: (866) 266-9812 Colombia (from within): 01-800-041-3821 (Toll-Free) Colombia (to US Call Center): 01-800-518-3349 (Toll-Free) We appreciate your patience and understanding. Best regards, Your Mannatech Family

Dear Kathy, We are truly sorry to hear about the distressing experience you had with our products. Your feedback is invaluable to us, and we sincerely appreciate you taking the time to share your concerns. We understand the frustration and inconvenience you faced with the return process, and we apologize for any confusion or inconvenience caused. Rest assured, we are actively investigating this matter to prevent such occurrences in the future. We have processed the refund as credit, but we acknowledge the additional charges incurred during the return process were not ideal. Please know that we are reviewing our procedures to ensure smoother returns for our customers. Your satisfaction is of utmost importance to us, and we are committed to improving based on your feedback. Thank you once again for bringing this to our attention. We value your feedback and will strive to enhance our services based on your experience. Warm regards, Customer Relations Team Your Mannatech Family