Mawoo Pets

Dear Trisha, Thank you for your message. We sincerely apologize if any communications were missed, and would be keen to answer any questions you have about our breeders or puppies. Please feel free to contact us directly at 1-888-488-7203, or let us know the best way to reach you so we can assist further. We work exclusively with responsible, ethical breeders who are carefully vetted through comprehensive checks, including for breeding practices, genetic testing, veterinary care, and socialization practices. We take concerns like yours very seriously and would appreciate it if you could share any specific details that need further investigation. We greatly appreciate your feedback and support. Thank you for giving us the opportunity to address your concerns. Sincerely, The Mawoo Pets Team

We are so happy to hear that your furbaby is doing well and you have found your new best friend!

We are so happy you had a great experience getting little Faith the Toy Poodle! We hope you have lots of amazing adventures together! - Mawoo Team

We are so happy to hear that you had a great experience with us! We hope that you and Tim the Yorkie have lots of adventures together! - Mawoo Team

We are so happy you love your sweet little J-LO the Pomeranian! Thank you for your kind words - Mawoo Team

We are very happy to hear you had a wonderful experience with us! Please ensure to let your friends know they will receive a discount as a referral customer! I hope you and Little Betty the yorkie have lots of adventures together! - Mawoo Team.

Dear Bridgett, We are sincerely sorry to hear about the stressful and costly experience you have gone through. We can clearly see from your message how upsetting this has been. Hypoglycemia is a common risk for small breed puppies, especially after travel. It's critical to ensure frequent, small meals to avoid this issue in small breed puppies, especially in the first few days after bringing your puppy home. As hypoglycemia is neither infectious nor hereditary, it falls outside the coverage of our Health Guarantee. For a review of our terms, you can reference this link: https://www.mawoopets.com/health-guarantee-agreement We do sincerely appreciate your feedback, and have implemented additional communication measures to make sure customers are further aware of these care needs moving forward. We’re happy to discuss any further questions you may have. We are sorry again for what you have experienced, and wish there was more that we could do in this case. Sincerely, Mawoo Pets Team

We are happy that you enjoyed your experience with us, and that little Lucas, our AKC registered handsome Frenchie has his fur-ever home! -Mawoo Team

Hello Ella! We are so happy to hear you love your puppy. We were not able to release him at 6 weeks of age as he was just too young to be away from his mom. All our puppies must go home at 8 weeks as they need the emotional and physical connection of their mother until this age for developmental purposes. I apologize you had to wait, but Im glad you think hes worth it! I hope you both have wonderful adventures together! - Mawoo Team

We are so happy to hear how happy you are with your new best Fur-iend! We are glad we could make this as smooth and stress-free as possible for you. We cant wait to work with you again in the future to hopefully get your puppy furry friend of his own. - Mawoo Team

We are so glad you had a great experience with us! We wish you and your puppy all the best! - Mawoo Team

We are very happy to hear that you have had a great experience with us and are happy with your new furry best friend! If you ever plan on getting your new puppy a friend, please keep us in mind! Wishing you all the best with Zuri your Goldendoodle puppy! - Mawoo Team

Hello Kim! It is great to see repeat customers! We love being updated on how our puppies are doing in their new homes. Thank you so much for your confidence in us and congratulations on your newest Mawoo puppy, Kendall the Yorkie! - Mawoo Team

We're thrilled to hear that you're happy with your new puppy from Mawoo Pets. It's our mission to connect families with the perfect furry friend, and we're so glad we could be a part of your journey. Wishing you and your new pup many happy and tail-wagging moments together! If you ever need anything, don't hesitate to reach out. The Mawoo Pets Team

We are deeply saddened to hear about the loss of your puppy. At Mawoo Pets, we understand how much our furry friends mean to their families, and our hearts go out to you during this difficult time. Please know that we take these situations very seriously. We'd like to work with you to understand what happened and to support you in any way we can. When you're ready, please reach out to us directly so we can discuss this further.

Happy to hear we hit the mark! Thank you!

Thank you for your feedback, Jenae! We're happy to hear your experience was smooth. If you need anything else, feel free to reach out.

If you encounter any issues or require further assistance, please do not hesitate to contact us directly at 888-488-7203. We would be more than happy to guide you through the process. Mawoo Team

We're thrilled to hear that you're enjoying your new puppy and that the process was smooth and seamless for you. Wishing you and your puppy lots of love and happiness together! If you ever need a friend for your new puppy, we're just a call or message away.

Hi Lisa, Thank you for your wonderful review! We're delighted to hear that you had a great experience finding your perfect fur baby with us. We appreciate your recommendation and look forward to assisting you, your friends, and your family in the future! -The MawooPets ❤️ Team