Hi,
Thank you so much for your wonderful 5-star review!
We're delighted to hear that emailing us with your information was easy and that you had a positive experience with our support team.
We truly appreciate your kind words and feedback!
Hi Joanne,
Thank you so much for your wonderful review!
We're delighted to hear that our team was able to quickly assist you after the duplicate order caused by the connection issue on your iPhone. We're glad we could promptly cancel the extra order and process your refund.
Your kind words about our customer service truly mean a lot to us. Thank you for taking the time to share your experience!
Hi Rita,
We're truly sorry to hear about your experience, and we completely understand your frustration.
Please accept our sincere apologies for the delay. We understand how disappointing it is not to have received your order after being advised that a replacement shipment was on its way.
We'd like the opportunity to make this right. Please send us an email to our support team at [email protected] so we can review the status and advice accordingly.
We appreciate your patience and the chance to resolve this for you.
Hi Ann,
Thank you so much for your thoughtful review!
We're so pleased we could help resolve the duplicate order and make the situation right for you. While we're sorry the additional order had already shipped, we're glad the gift card helped offset the inconvenience.
It truly means the world to us to hear that you consider us a wonderful company, and we're especially thrilled that you feel our Age-Defying Lift & Firm Cream is the best you've ever tried!
Thank you for your kind words and for being a valued MiamiMD customer. We sincerely appreciate your support and look forward to serving you again!
Hi Arleta,
Thank you so much for sharing your experience!
We're sorry that your unopened jar of Advanced Crepe Fix arrived damaged, but we're so glad our team was able to assist you quickly. It's wonderful to hear that our customer support team was courteous, understanding, and able to arrange a replacement after reviewing the photos you provided.
We're especially happy to know that you're pleased with both our customer service and our products.
Your kind words truly mean a lot to us. Thank you for your continued trust and support!
L
Lynn W. · 写过 2 条评价 · 已认证 · 体验于 2026-08-05 ·
★★★★★
该代表对我的帮助非常有帮助。
该代表非常乐于帮助我解决订单,通话简短而富有成效。
MiamiMD 回复2026-08-05
Hi Lynn,
Thank you so much for your kind feedback!
We're delighted to hear that our representative was able to get your order squared away quickly and efficiently. It's great to know your call was both brief and productive.
We truly appreciate your feedback and look forward to assisting you again whenever you need us!
Hi Dianne,
Thank you so much for taking the time to share your experience!
We're delighted to hear that our team was able to resolve the issue with your order promptly and professionally. We're glad we could process the refund for the product that was ordered by mistake and make things right for you.
Your kind words truly mean a lot to us. We hope you enjoy your Advanced Crepe Fix, and we're always here if you need any assistance in the future!
Hi Rebecca,
Thank you so much for your amazing review!
We're happy to hear that you're so impressed with the cream and that you've noticed a visible difference when you apply it. It's wonderful to know you're enjoying its lightweight feel and that the fragrance-free formula has been a great fit for you.
We're honored to be part of your skincare routine and are so happy to hear you'll be ordering more!
Hi Annmarie,
Thank you for sharing your honest feedback!
We're glad to hear you've had a good overall experience with us. While we're sorry that you haven't seen the level of firmness and improvement in crepey skin that you were hoping for yet, we appreciate you giving our products a chance.
Everyone's skin responds differently, and consistent use over time often provides the best results. We hope the supplement complements your skincare routine, and we look forward to hearing how it works for you.
Thank you for your continued trust!
F
Fran · 写过 1 条评价 · 已认证 · 体验于 2026-07-29 ·
★★★★★
使用第一个罐子约 3/4 后
使用第一个罐子的大约 3/4 后,我开始看到上唇上方的线条变得不那么明显了!
MiamiMD 回复2026-08-05
Hi Fran,
Thank you so much for sharing your experience!
We're glad to hear that after using about 3/4 of your first jar, you're beginning to notice the lines above your upper lip becoming less noticeable.
Consistent use often makes a difference, and we're so happy you're starting to see the results you were hoping for.
Thank you for taking the time to share your progress. We hope you continue to enjoy even more improvements!
n
no · 写过 2 条评价 · 已认证 · 体验于 2026-08-01 ·
★★★★★
你尊重我的要求
你尊重我的要求
谢谢你
MiamiMD 回复2026-08-05
Hi,
Thank you so much for your feedback!
We're glad we could respect your request and provide the assistance you needed. Treating our customers with understanding and respect is always our priority.
Thank you for your kind words!
M
Mary Fields · 写过 1 条评价 · 已认证 · 体验于 2026-07-28 ·
★★★★★
这家公司很专业,非常现代而且……
这家公司非常专业,非常现代化,了解最新的产品需求,员工非常善于合作,并且非常了解产品。
MiamiMD 回复2026-08-05
Hi Mary,
Thank you so much for your wonderful review!
We're glad to hear that you've had such a positive experience with us. Knowing that you find our team professional, knowledgeable, and a pleasure to work with truly means a lot to us.
We sincerely appreciate your kind words and your trust in our products and customer service!
S
Sandra Bowen · 写过 2 条评价 · 已认证 · 体验于 2026-07-29 ·
★★★★★
回复很快
MiamiMD 回复2026-08-05
Hi Sandra,
Thank you for your feedback!
We're so glad to hear that you received a prompt response. Providing fast, helpful customer service is something we truly value, and we're happy we could assist you quickly!
k
kay sluyter · 写过 2 条评价 · 已认证 · 体验于 2026-08-05 ·
★★★★★
现场乐于助人的员工
现场乐于助人的员工。 确保我购买的是我能负担得起的
MiamiMD 回复2026-08-06
Hi Kay,
Thank you so much for your kind feedback!
We're glad to hear that our team was helpful and took the time to ensure your purchase fit within your budget.
We truly appreciate your feedback and look forward to assisting you again whenever you need us!
Hi Cathleen,
Thank you so much for sharing your experience!
We're absolutely thrilled to hear that Advanced Crepe Fix has delivered the results you were hoping for. Knowing that you've noticed lasting improvements especially on your upper arms and thighs and that you feel more confident wearing shorts is wonderful to hear!
We're so happy to be part of your skincare journey. Enjoy your continued results!
B
Betty Kazan · 写过 1 条评价 · 已认证 · 体验于 2026-08-04 ·
★★★★★
客户服务非常好
客户服务非常好! 回答了我所有的问题并且非常有礼貌!
MiamiMD 回复2026-08-05
Hi Betty,
Thank you so much for your wonderful feedback!
We're delighted to hear that our Customer Support team answered all of your questions and provided you with courteous service. Delivering helpful, friendly support is something we take great pride in.
We truly appreciate your kind words and look forward to assisting you again whenever you need us!
Hi Nancy,
Thank you so much for your amazing feedback!
We're absolutely happy to hear that you love your products! It means so much to us that Total Beauty, Matrix Cream, Intensive Eye Repair, Repair and Rejuvenate have become such an important part of your daily routine.
Your kind words truly make our day, and we're honored to be part of your skincare and wellness journey!
Wishing you continued beautiful results!
Hi Linda,
Thank you so much for your wonderful feedback!
We're delighted to hear that your ordering experience was easy and that everyone you interacted with was kind and helpful. Providing friendly, exceptional customer service is something we truly strive for, and it's wonderful to know we made your experience a positive one.
We truly appreciate your feedback and look forward to serving you again!
Hi Christine,
Thank you for your feedback!
We're so glad to hear you had a positive experience with our Customer Support team. Providing friendly, responsive, and helpful service is always our goal, and it's wonderful to know we met your expectations.
We truly appreciate your feedback and look forward to assisting you again whenever you need us!
Hi Jerry,
Thank you so much for your feedback!
We're delighted to hear that our team was able to quickly resolve the issue with your credit card. Providing prompt, helpful, and hassle-free service is always our goal.
We truly appreciate you taking the time to share your experience. We're always here if you need anything!