Hi Andrea,
Thank you for your feedback, and we're sorry for your disappointment.
We sincerely apologize if there was any confusion regarding the additional 30% discount. We'd be happy to review your account and the offer you received to verify what occurred. Please feel free to reach out to our customer care team at [email protected].
We appreciate your patience and the opportunity to resolve this for you.
Hi Alice,
Thank you so much for your wonderful review!
We're thrilled to hear that you've had such a positive experience with both our products and our Customer Support team. It's especially rewarding to know that you've seen results and that our products have lived up to your expectations.
Your kind words truly mean a lot to us. Wishing you continued beautiful results!
D
Donna · 写过 9 条评价 · 已认证 · 体验于 2026-08-03 ·
★★★★★
我喜欢这个。
MiamiMD 回复2026-08-04
Hi Donna,
Thank you so much for your wonderful feedback!
We're glad to hear that you love it! Knowing you're enjoying your product means so much to us.
Thank you for taking the time to share your experience. We truly appreciate your feedback and look forward to being part of your skincare journey!
Hi,
Thank you for taking the time to share your experience. We're truly sorry to hear that you were disappointed with both the product and your customer service experience.
We understand how frustrating it must have been to receive an order you didn't expect and to feel that your concerns weren't fully addressed. That is certainly not the experience we want our customers to have.
We take feedback like yours seriously and appreciate you bringing these concerns to our attention. We’d really appreciate the opportunity to learn more about your experience and see if there’s anything we can do to help. Please feel free to reach out to our customer care team at [email protected].
Thank you again for your honest feedback.
S
Suzanne Holm · 写过 1 条评价 · 已认证 · 体验于 2026-07-14 ·
★★★★★
皮肤看起来已经很好了
MiamiMD 回复2026-08-03
Hi Suzanne,
Thank you so much for your wonderful feedback!
We're glad to hear that your skin is already looking great!
Thank you for sharing your experience. We wish you continued success on your skincare journey!
L
Lois OBrien · 写过 1 条评价 · 已认证 · 体验于 2026-07-26 ·
★★★★★
我的货物从未到达,他们发送了……
我的货物从未到达,他们立即给我寄了一份。谢谢。刚开始使用它。希望它有效!
MiamiMD 回复2026-08-03
Hi Lois,
Thank you for sharing your experience!
We're sorry your original shipment didn't arrive, but we're glad we were able to send a replacement to you right away. We hope you enjoy your MiamiMD products and that they deliver the results you're looking for.
Thank you for giving us the opportunity to make things right. We truly appreciate your feedback!
R
Rose FURR · 写过 1 条评价 · 已认证 · 体验于 2026-07-23 ·
★★★★★
我希望这个产品能够帮助减少……
我希望这个产品能帮助减少皮肤皱纹!😊🌹
MiamiMD 回复2026-08-03
Hi Rose,
Thank you for your review!
We hope you love your product and that they help improve the appearance of your skin. While results can vary from person to person, many customers notice improvements with consistent use as directed.
We appreciate you giving our product a try and wish you the very best on your skincare journey!
J
Judy Blecha · 写过 3 条评价 · 已认证 · 体验于 2026-07-30 ·
★★★★★
我应该早点订购这个..
我意识到我应该早点订购这个。我的黑斑已经自行淡化,但我想看看你们的产品是否可以完全消除它们。
MiamiMD 回复2026-08-03
Hi Judy,
Thank you for sharing your experience!
We're so glad to hear that your dark spots have already started to lighten.
We truly appreciate your feedback and hope you continue to enjoy your results!
J
Judith Sarbu · 写过 2 条评价 · 已认证 · 体验于 2026-08-01 ·
★★★★★
送货及时!!
订购很方便,交货非常及时!
MiamiMD 回复2026-08-03
Hi Judith,
Thank you so much for your wonderful review!
We're delighted to hear that your ordering experience was easy and that your package arrived in a timely manner. Providing a smooth shopping experience and prompt delivery is always our goal.
We truly appreciate your feedback and look forward to serving you again!
D
Diane Burke · 写过 1 条评价 · 已认证 · 体验于 2026-08-01 ·
★★★★★
所有信件都很有帮助,而且……
所有的信件都是有帮助的、友好的和鼓舞人心的。
MiamiMD 回复2026-08-03
Hi Diane,
Thank you so much for your kind words!
We're delighted to hear that all of your interactions with our team have been helpful, friendly, and encouraging. Providing caring and supportive service is very important to us, and it's wonderful to know we've made a positive impression.
We truly appreciate your feedback and look forward to assisting you whenever you need us!
d
denice · 写过 3 条评价 · 已认证 · 体验于 2026-07-28 ·
★★★★★
出色的客户服务响应
客服很快回复了我的邮件
MiamiMD 回复2026-08-03
Hi Denice,
Thank you so much for your kind feedback!
We're delighted to hear that our Customer Support team responded to your email quickly. Providing prompt and helpful service is something we truly strive for, and it's wonderful to know we met your expectations.
Thank you for taking your time to share your experience!
Hi Denise,
Thank you for reaching out, and we sincerely apologize for the delay and frustration you've experienced.
We understand your disappointment, especially after being advised that your replacement order would be reshipped. We apologize for the miscommunication and the time it has taken to get this resolved.
We’d really appreciate the opportunity to learn more about your experience and see if there’s anything we can do to help. Please feel free to reach out to our customer care team at [email protected].
We truly appreciate the opportunity to make this right, and we're sorry for the inconvenience this delay has caused.
Hi Ziggy,
Thank you so much for sharing your experience!
We're absolutely delighted to hear that you're already noticing an improvement in your lip lines and that your before-and-after photo shows a difference. It means so much to us to know you're happy with your results!
We truly appreciate your feedback and wish you continued success on your skincare journey!
Hi Patricia,
Thank you so much for your wonderful feedback!
We're thrilled to hear that Christine provided you with such outstanding support. We'll be sure to share your kind words with her and we are sure she'll be delighted to know her professionalism, knowledge, prompt responses, and dedication made such a positive impact on your experience.
We truly appreciate you taking the time to recognize her efforts. Thank you for choosing MiamiMD, and we're always here if you need anything in the future!
Hi,
Thank you so much for your feedback!
We're thrilled to hear that you had a great experience with our Customer Support team. Providing friendly, responsive, and helpful service is our top priority, and it's always rewarding to know we've made a positive impression.
We truly appreciate your feedback and look forward to serving you again in the future!
C
Connie Wells · 写过 1 条评价 · 已认证 · 体验于 2026-07-24 ·
★★★★★
在等待我的同时继续支持......
在等待我的交货期间以及在请求申请指导时继续提供支持。总是立即得到回应!
MiamiMD 回复2026-07-31
Hi Connie,
Thank you so much for your kind feedback!
We're glad to hear that you felt supported throughout your experience from waiting for your delivery to receiving guidance on how to use your product.
It's wonderful to know our team was there when you needed us. Thank you for taking the time to share your experience!
Hi Jan,
Thank you so much for your wonderful feedback!
We're delighted to hear that you've had a positive experience ordering and that our team has been able to answer your questions promptly. We're also glad to know you're enjoying the products you ordered.
Thank you for taking the time to share your experience and we truly appreciate your trust and feedback!
Hi Rosemarie,
Thank you so much for your kind words!
We're thrilled to hear that you received such a quick response. Providing fast, friendly, and helpful support is something we strive for every day, so it's wonderful to know we met your expectations.
Thank you for taking the time to share your experience. We truly appreciate your support and look forward to assisting you again whenever you need us!
C
CLAUDIA FAUST · 写过 3 条评价 · 已认证 · 体验于 2026-07-29 ·
★★★★★
很棒的客户服务
很棒的客户服务,快捷的服务!以礼貌、乐于助人、知识渊博的方式完成!我是超级粉丝❤️
MiamiMD 回复2026-07-30
Hi Claudia,
Thank you so much for your wonderful feedback!
We're glad to hear that you had a great experience with our Customer Support team. Providing speedy, polite, helpful, and knowledgeable service is what we strive for every day, and we're delighted to know we met your expectations.
Your kind words and support truly mean the world to us. We're honored to be part of your skincare journey!
K
Karen · 写过 1 条评价 · 已认证 · 体验于 2026-07-30 ·
★★★★★
我对这个产品感到失望。
MiamiMD 回复2026-07-30
Hi Karen,
Thank you for taking the time to share your feedback.
We're sorry to hear that the product didn't meet your expectations. We understand how disappointing that can be, and we truly appreciate you giving MiamiMD a try.
Your feedback is valuable to us and helps us continue improving our products and customer experience. Thank you again for your honest review, and we wish you all the best on your skincare journey.