We understand your disappointment in receiving crushed and fake-looking baskets. We sincerely apologize for not meeting your expectations. We take customer feedback very seriously and will use your comments to improve our product quality and packaging methods. Thank you for bringing this to our attention.
We understand your frustration regarding the shipping costs. We strive to offer competitive pricing, but sometimes shipping costs can be higher due to factors beyond our control. We appreciate your feedback and will take it into consideration as we review our shipping policies.
J
Jeanene · 写过 3 条评价 · 已认证 · 体验于 2024-05-05 ·
★★★★★
优质的客户服务
优质的客户服务,
易于与真人交谈且产品质量非常好
M
MICHAEL MANUEL · 写过 2 条评价 · 已认证 · 体验于 2024-05-03 ·
We sincerely apologize for the delay in receiving your rugs and the inconvenience caused. We understand your frustration and disappointment. Our team is actively working on resolving this issue and ensuring that you receive your order as soon as possible. We will thoroughly investigate the matter and take appropriate actions to prevent such delays in the future. Please bear with us as we work diligently to rectify this situation. We value your business and will do our utmost to ensure your satisfaction.