Hello,
the verification is decided by our system check for security reasons, not everyone need to do the verification.
Due to a high number of fraud attempts, we have to ensure you are the legitimate holder of the used payment account before completing your order, which could effectively help to prevent further loss for unauthorized complaint between customers and us.
We have completed your order without verification after manual check.
Sincerely apologize for the inconvenience caused.
Best Regards,
MMOGA Support team
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wagne wagneMahmoud · 写过 1 条评价 · 体验于 2024-10-30 ·
★★★★★
不知道我的堡垒之夜帐户
MMOGA 回复2024-10-31
Hello,
We are sorry, but we couldn't find your order number, and don't have enough information to help with your problem. Please get in touch with our Support in live chat or email ([email protected]) so we could investigate your issue further and do our best to fix any inconvenience. Feel free to reach out to our Customer Support Team via live chat or email([email protected]) at any time! Thanks!
Best regards
Your MMOGA team
Hello,
Thanks for taking the time to share your feedback with us.
We would like to kindly inform you, that we have updated your ticket with the details of the solution to this problem, you can check the emails from [email protected] or [email protected]. For your issue we have already refunded your money.
If you have any further questions, please do not hesitate to contact us.
Best regards
Your MMOGA team
Hello,
Thanks for taking the time to share your feedback with us. We are so sorry to hear that you had a negative experience with us.
the verification is decided by our system check for security reasons. due to a high number of fraud attempts, we have to ensure you are the legitimate holder of the used payment account before completing your order, which could effectively help to prevent further loss for unauthorized complaint between customers and us.
Please accept our sincere apologies for the inconvenience this has caused.
And your order has already been completed, please check your account/mailbox.
If you have any further questions, please do not hesitate to contact us.
Best regards
Your MMOGA team
Hello,
Thanks for taking the time to share your feedback with us.
Sorry that as the key was out of stock at that time, so the code hasn’t been sent to you in time. We have tried our best to get the key in stock and complete your order asap.
If you have any further questions, please do not hesitate to contact us.
Best regards
Your MMOGA team
Hello,
Thanks for taking the time to share your feedback with us. We are so sorry to hear that you had a negative experience with us.
the verification is decided by our system check for security reasons. due to a high number of fraud attempts, we have to ensure you are the legitimate holder of the used payment account before completing your order, which could effectively help to prevent further loss for unauthorized complaint between customers and us.
Please accept our sincere apologies for the inconvenience this has caused.
And your order has already been completed, please check your account/mailbox.
If you have any further questions, please do not hesitate to contact us.
Best regards
Your MMOGA team
