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MoneyGram International

201 条评价

4.2201 条评价
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关于 MoneyGram International

数据更新
网站
www.moneygram.com
分类
商业服务
所在地
United States · Dallas
状态
待认证
近 12 个月
201 条评价
差评回复率
97%(36/37 条)
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MoneyGram International靠谱吗?

MoneyGram International(www.moneygram.com)在 OK.one 的综合评分为 4.2 分(满分 5 分),基于本站收录的 201 条用户评价,属于商业服务分类,口碑良好。80% 的评价为 4 星及以上,17% 为 1 星;商家回复了 97% 的差评。数据最后更新于 2026-08-10。

用户怎么说

G
George Sayapin美国 · 写过 5 条评价 · 体验于 2026-06-24 ·

我将服务评为 1 星

我将服务评为 1 星!支持太可怕了!他们根本不关心客户!几个月来我一直在努力赚钱!使用西联汇款比那家公司更好。您既省钱又省心!

MoneyGram International 回复2026-07-28

Thank you for taking the time to leave a review. We sincerely apologize for any negative experiences you may have had with our service. We appreciate your feedback and will use it to improve our system. Thank you for choosing MoneyGram. Please visit MoneyGramFeedback.com to tell us more about your experience.

J
Jantea Claudia英国 · 写过 1 条评价 · 体验于 2026-07-27 ·

哇,这太棒了👏谢谢你

MoneyGram International 回复2026-07-28

Thank you so much for sharing your feedback with us. We're thrilled to hear that you had a good experience at MoneyGram. We really appreciate your support and hope to serve you just as well in the future. Have a fantastic day!

K
Kay美国 · 写过 1 条评价 · 体验于 2026-07-25 ·

我很高兴,因为问题很快……

我很高兴,因为问题快速而简单。交易的处理和交易的交付时间没有出现任何延误。我喜欢这样一个事实:收款人有多种选择来收取/接收他们的钱。我肯定会再次使用 Moneygram 100/10。

MoneyGram International 回复2026-07-27

Thank you so much for taking the time to leave such a fantastic review for MoneyGram. We appreciate your kind words and are glad that the MoneyGram app user-friendly for you. Thanks again, and have an awesome day!

A
Angie Shafer美国 · 写过 2 条评价 · 体验于 2026-07-26 ·

让老年人有更多选择,因为我们可能比年轻人更需要回去。

我取消了整个交易,因为当我输入我的州并输入与接收州货币克相同的州时,不知何故将其更改为阿拉巴马州并且不允许我将其改回来,这吓坏了我,所以我退出了我的交易,因为我认为你的虚拟助手不合法。所以我马上就离开了那里。因为我已经提供了我的银行信息,所以我很害怕。

MoneyGram International 回复2026-07-27

Thank you for taking the time to share your feedback about MoneyGram. We sincerely appreciate your review and value your patronage. We hope to have the opportunity to serve you better in the future.

S
Scott美国 · 写过 1 条评价 · 体验于 2026-07-24 ·

谢谢你真的很有帮助

MoneyGram International 回复2026-07-27

Thank you so much for taking the time to leave such a fantastic review for MoneyGram. We appreciate your kind words and are glad that the MoneyGram app user-friendly for you. Thanks again, and have an awesome day!

M
MOCA UCHI美国 · 写过 1 条评价 · 体验于 2026-07-24 ·

刚开始的时候我不喜欢这样……

我不喜欢的是,当我第一次开始使用该应用程序时,它在我第一次转账时关闭了我的个人资料,但是你们的客户服务非常出色,我在几分钟内就解决了问题

MoneyGram International 回复2026-07-27

Thank you for taking the time to share your feedback about MoneyGram. We sincerely appreciate your review and value your patronage. We hope to have the opportunity to serve you better in the future.

E
Esraa英国 · 写过 4 条评价 · 体验于 2026-07-25 ·

速汇金评论

MoneyGram 评论 – 欺诈投诉 (2026) 2023 年 10 月,我从伯明翰邮局发送了两笔速汇金转账: * 2023 年 10 月 24 日 – MoneyGram 参考号 642*****,支付总额 793 英镑(750 英镑转账 + 43 英镑费用)。 * 2023 年 10 月 30 日 – MoneyGram 参考号 763*****,支付总额 793 英镑(750 英镑转账 + 43 英镑费用)。 我支付的总金额为 1,586 英镑。 在发现我成为欺诈的受害者后,我向 MoneyGram 报告了此事,并提供了所有要求的信息,包括我的收据和交易详细信息。我还向 Action Fraud 举报了这一欺诈行为,后来将我的投诉转交给了金融监察员服务处。 尽管遵循了正确的程序并多次尝试解决问题,但我没有收到预期的支持或退款。我对速汇金的投诉处理流程以及缺乏令人满意的解决方案感到非常失望。 作为客户,我希望得到彻底的调查、清晰的沟通和及时的答复。相反,我经历了延误和结果,让我在成为欺诈受害者后感到不受支持。 根据我的经验,我不推荐速汇金的客户服务或投诉处理流程。我希望公司改进防欺诈措施,更有效地调查举报的诈骗行为,并为成为欺诈受害者的客户提供更好的支持。

MoneyGram International 回复2026-07-27

Thank you for taking the time to leave a review of MoneyGram. We are sorry to hear that your recent experience with us did not meet your expectations. We apologize for any inconvenience this may have caused you. We appreciate your feedback and hope to have the opportunity to serve you again in the future. Please visit MoneyGramFeedback.com to tell us more about your experience.

D
Daniel T Freeman美国 · 写过 1 条评价 · 体验于 2026-07-24 ·

事情得到了解决。

MoneyGram International 回复2026-07-27

Thanks a bunch for the positive review! We're glad to hear that you had a good experience with MoneyGram. Your satisfaction means the world to us!

T
Tammie Marshall美国 · 写过 1 条评价 · 体验于 2026-07-24 ·

光滑的 !!!

我不必离开家,所以这一切都说明了感谢您让那些没有交通工具的人可以轻松出门。

MoneyGram International 回复2026-07-27

Thank you so much for the glowing review - it means a lot to us! We're thrilled to hear that MoneyGram provided a great experience, and we can't wait to have the opportunity to serve you again. Thanks again for taking the time to share your positive experience with others - we truly appreciate it!

D
Dantae Melbourne美国 · 写过 1 条评价 · 体验于 2026-07-25 ·

优质的服务

我使用速汇金的经历非常愉快。我的交易处理得很快,整个过程简单明了。服务很可靠,钱也顺利交付。我肯定会再次使用速汇金,并将其推荐给任何需要快速、安全的汇款方式的人。

MoneyGram International 回复2026-07-27

Thanks a bunch for the positive review! We're glad to hear that you had a good experience with MoneyGram. Your satisfaction means the world to us!

D
Delores · 写过 1 条评价 · 体验于 2026-07-22 ·

快速、轻松地发送和接收

MoneyGram International 回复2026-07-24

Thanks a bunch for the positive review! We're glad to hear that you had a good experience with MoneyGram. Your satisfaction means the world to us!

V
Van Nas · 写过 2 条评价 · 体验于 2026-07-24 ·

高效传输

优质的服务

MoneyGram International 回复2026-07-25

Thank you so much for the glowing review - it means a lot to us! We're thrilled to hear that MoneyGram provided a great experience, and we can't wait to have the opportunity to serve you again. Thanks again for taking the time to share your positive experience with others - we truly appreciate it!

P
PAUL ARSENAULT美国 · 写过 4 条评价 · 体验于 2026-07-23 ·

非常简单快捷

MoneyGram International 回复2026-07-27

Thank you so much for sharing your feedback with us. We're thrilled to hear that you had a good experience at MoneyGram. We really appreciate your support and hope to serve you just as well in the future. Have a fantastic day!

S
Semisi加拿大 · 写过 2 条评价 · 体验于 2026-07-23 ·

简单而优质的客户服务。

简单而出色的客户服务。客户服务似乎知道他在做什么。很快就轻松完成了!

MoneyGram International 回复2026-07-25

We wanted to take a moment to say a big thank you for your awesome review. Your kind words mean a lot to us and we appreciate your trust in our services. Thank you for choosing MoneyGram!

M
M. DanishKW · 写过 1 条评价 · 体验于 2026-07-24 ·

非常令人失望的经历…

MoneyGram 的体验非常令人失望。由于 MoneyGram 方面的错误,我从美国到科威特的 1,000 美元转账已被冻结 8 天。 收据清楚地显示了我完整的法定姓名,但速汇金的系统没有正确记录,因此我无法收到我的钱。 这笔费用是为了一项重要的续订服务而需要的。由于我没有按时收到资金,我面临着额外的处罚和经济损失(每天约 100 美元)。由于非我造成的问题,我蒙受了损失。 我已联系客户支持,但代表需要 24 小时以上才能回复。我还走访了科威特的多个代理地点,其中一些没有足够的现金。这造成了不必要的压力、浪费时间以及在科威特酷热的夏季多次出行。 全球汇款公司应迅速解决此类问题,并在发生错误时承担责任。我期待更好的服务和立即解决。

MoneyGram International 回复2026-07-25

Thank you for taking the time to leave a review. We sincerely apologize for any negative experiences you may have had with our service. We appreciate your feedback and will use it to improve our system. Thank you for choosing MoneyGram. Please visit MoneyGramFeedback.com to tell us more about your experience.

M
Mary Rose · 写过 3 条评价 · 体验于 2026-07-22 ·

他们帮助指导我……

他们帮助我找到了我需要的正确网站。

MoneyGram International 回复2026-07-23

Thank you so much for sharing your feedback with us. We're thrilled to hear that you had a good experience at MoneyGram. We really appreciate your support and hope to serve you just as well in the future. Have a fantastic day!

J
Joseph Siracusa · 写过 3 条评价 · 体验于 2026-07-22 ·

快速简单,没问题

快速简单,没问题 快速/简单/非常快速的汇款方式,这里没有发现任何问题 继续伟大

MoneyGram International 回复2026-07-24

Thank you so much for sharing your feedback with us. We're thrilled to hear that you had a good experience at MoneyGram. We really appreciate your support and hope to serve you just as well in the future. Have a fantastic day!

Z
Zaid Sabbagh · 写过 5 条评价 · 体验于 2026-07-21 ·

注意潜在的骗局

注意潜在的骗局 Moneygram 广告上没有隐藏费用,但提供以当地货币收款的选项。当尝试接收转账时,所有当地代理将拒绝以当地货币付款,您将被迫取消并更改交易。这将导致Money gram拒绝退还费用。我不会再使用此业务

MoneyGram International 回复2026-07-24

Thank you for taking the time to leave a review. We sincerely apologize for any negative experiences you may have had with our service. We appreciate your feedback and will use it to improve our system. Thank you for choosing MoneyGram. Please visit MoneyGramFeedback.com to tell us more about your experience.

M
Ms Manning · 写过 6 条评价 · 体验于 2026-07-23 ·

有帮助

是的,我的问题总是得到令我满意的答复。当人工智能无法提供帮助时,我就会接到现场人员的电话。这是一项很好的服务。

MoneyGram International 回复2026-07-24

Thanks a bunch for the positive review! We're glad to hear that you had a good experience with MoneyGram. Your satisfaction means the world to us!

M
Martha Temple · 写过 1 条评价 · 体验于 2026-07-23 ·

取货问题

我的连接遇到了问题,无法提取我汇给她的钱,而聊天机器人似乎已经解决了这个问题。

MoneyGram International 回复2026-07-24

Thank you so much for taking the time to leave such a fantastic review for MoneyGram. We appreciate your kind words and are glad that the MoneyGram app user-friendly for you. Thanks again, and have an awesome day!