Stacy,
Sorry you had trouble with our site. To verify your order status you can login to your account and click on the status, You also have a option to email or text us for order status.
The cookies we install are in the browser to load correct site, its doesn't track anything beyond our site.
##update: May 25th 2016
Norton Security flags site for various reason which can be true issue or false alert, in any case we have opened a case with them and are investigating. The cookies stored on your device by our site our temporary and harmless. The fact that you have re-enter your zipcode tells that the cookies from the time the order was placed have expired. We understand and have made a note of that it is inconvenient to enter zipcode every time and even for checking status of an order. We will take your suggest with the dev team.
### update May 26th 2016
Our dev team worked with the Norton team last night, The issue is related to mixed content (http & https) which has now been resolved.