NorthWestPharmacy.com

Dear Max, Thank you for letting us know, and we’re sorry to hear you’ve moved your prescription elsewhere. We truly appreciate your past business, and we’d love the opportunity to serve you again. If cost was a deciding factor, please note that we offer a Lowest Price Guarantee. NorthWestPharmacy.com will beat the total shopping cart price — including shipping — offered online by any CIPA‑certified Canadian or international pharmacy. Some conditions apply, and full details can be found in our Terms of Sale and Conditions. We’re always happy to review a competitor’s pricing to ensure you’re receiving the best value. We also understand how important timely delivery is, and we continually work with our suppliers and shipping partners to keep orders moving as quickly and reliably as possible for our valued customers. If you ever decide to return, we’d be grateful for the chance to assist you again and provide the level of service you deserve. The NorthWestPharmacy.com Team

Dear Sandra, Thank you for your feedback — we’re happy to know your vet recommended us and that our pricing has been helpful for your cat’s inhaler. We’re sorry to hear you’re finding the website tricky, as this is not a typical customer experience. We’re always working to make things easier and more intuitive for our valued customers, and we appreciate you bringing this to our attention. If you ever need help with the process, our team is always here to assist. The NorthWestPharmacy.com Team

Dear Bob, Thank you for sharing your experience with us. We look forward to serving you in the future. The NorthWestPharmacy.com