OLMA Caviar

We clearly display both the size and the price upfront, so customers can make an informed decision before purchasing. As for the taste of foie gras, you have purchased a raw product - not a ready-to-eat item. It requires proper preparation and seasoning, which ultimately determines the final taste and experience.

This product is packed with a moisture-absorbent pad to maintain product quality and freshness during shipping and storage. The net weight stated on the label reflects the weight of the product as packed, inclusive of any liquid released during thawing that is absorbed by the pad. If the pad is removed after thawing, the measured weight may be lower than the stated net weight. This is normal and does not indicate a shortage in the product you received. Since this product is not manufactured by OLMA Caviar, we have no control over the packaging process. The manufacturer's information is printed on the label, and you are welcome to contact them directly regarding production matters. On our end, we have verified that the product information on the label is accurate. If you are not satisfied with your purchase, you are welcome to return it for a full refund.

We're sorry to hear your order arrived in an unsealed can — that is not the standard of service, and we completely understand your concern. Please reach out to us directly so we can assist and make it right.

The difference in expiration dates actually reflects the type of packaging rather than freshness. Our caviar in metal tins has a refrigerated shelf life of 4 weeks due to minimal processing, while our glass jars are pasteurized and keep for up to 6 months. The other vendors you purchased from may be selling pasteurized products, which would explain the longer shelf life. If you'd like to extend the life of a metal tin, it can be frozen for up to a year without affecting quality. We hope this clears things up.