Thank you for sharing your feedback!
We're glad the connection works well once it's established, and we're sorry to hear about the time it sometimes takes to get there. This is not the experience we want our customers to have.
Our customer support team will continue to follow up on your case and do everything they can to assist you until the issue is resolved.
Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience and appreciate the opportunity to improve.
We're truly sorry to hear about your experience, and we completely understand how disappointing it must be to wait this long without clear updates on your delivery. This is not the experience we want our customers to have.
Our customer support team will continue to follow up on your case and do everything they can to assist you until the issue is resolved.
Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience and appreciate the opportunity to improve.
P
PeterWatts · 写过 45 条评价 · 已认证 · 体验于 2026-07-11 ·
★★★★★
Ottocast 迷你 CarPlay 适配器
我买了这个,因为它是我之前的无线 Apple CarPlay 的升级版,但它无法正常工作,一直冻结,没有任何真正的功能,所以我把它扔进手套箱里,然后就忘记了它
Ottocast 回复2026-07-23
Thank you for sharing your feedback.
We're sorry to hear that the Ottocast Mini CarPlay adapter didn't deliver the upgrade you were expecting. The freezing and unresponsiveness you've described is not the experience we want our customers to have.
Our customer support team will continue to follow up on your case and do everything they can to assist you until the issue is resolved.
Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience and appreciate the opportunity to improve.
We're truly sorry to hear about your experience, and we completely understand how frustrating it is to keep unplugging and re-plugging your Ottocast just to get it to connect to your Android phone. This is not the experience we want our customers to have.
Our customer support team will continue to follow up on your case and do everything they can to assist you until the issue is resolved.
Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience and appreciate the opportunity to improve.
We're truly sorry to hear about your experience, and we completely understand how frustrating it must be to deal with inconsistent connections and the pairing-screen loop on your Ottocast Mini Cube 3.0.
This is not the experience we want our customers to have. We'd like the opportunity to look into your case further — if you could share your order details with us at [email protected], our team will be happy to assist you.
Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience.
M
Michael Berki · 写过 1 条评价 · 已认证 · 体验于 2026-07-18 ·
★★★★★
易于使用的优质产品
Ottocast 回复2026-07-21
Thank you for sharing your feedback!
We're delighted to hear that you found your Ottocast Mini Pico easy to use. Providing a simple, reliable in-car experience is exactly what we strive for, and your feedback means a lot to the team.
Thank you for choosing Ottocast. We wish you many enjoyable journeys ahead!
We're truly sorry to hear about your experience, and we completely understand your frustration. It's disappointing when a device doesn't work as expected with your vehicle, especially after the time invested in shipping and setup.
We'd like to better understand the issue with the sound output and the connection attempts with your 2018 truck. Our customer support team will continue to follow up on your case and do their best to assist you until the issue is resolved.
This is not the experience we want our customers to have. Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience and appreciate the opportunity to improve.
M
Morten Rasmussen · 写过 2 条评价 · 体验于 2026-07-19 ·
★★★★★
真是一堆中国垃圾。
真是一堆中国垃圾。
它不适用于 iPhone 16e。
Ottocast 回复2026-07-22
We're truly sorry to hear about your experience, and we completely understand your frustration.
This is not the experience we want our customers to have. Our customer support team will continue to follow up on your case and do their best to assist you until the issue is resolved.
Thank you for taking the time to share your feedback.
J
Juan Manuel Hernández Guzmán · 写过 2 条评价 · 已认证 · 体验于 2026-07-19 ·
★★★★★
完美的产品
Ottocast 回复2026-07-21
Thank you for sharing your feedback!
We're delighted to hear that you're enjoying your Ottocast and that it has met your expectations. Thank you for choosing Ottocast. We wish you many enjoyable journeys ahead!
We're truly sorry to hear about your experience, and we completely understand your frustration.
This is not the experience we want our customers to have. We'd like the opportunity to better understand your concerns. Please contact our escalation team at [email protected], and we'll be happy to assist you.
Thank you for your feedback.
L
Lee · 写过 3 条评价 · 已认证 · 体验于 2026-07-16 ·
★★★★★
项目 出色完成工作
物品做得很好,它们准时到达,我唯一的问题是一旦它离开原产国我就无法跟踪它和网络
页面不起作用。
Ottocast 回复2026-07-21
Thank you for sharing your feedback! We're glad to hear that the product is meeting your expectations and that your order arrived on time. If you ever need assistance with anything, please don't hesitate to reach out to us.
F
Fraser · 写过 2 条评价 · 已认证 · 体验于 2026-07-17 ·
★★★★★
非常适合服务卡车。
让我的服务卡车工作变得更加轻松。
Ottocast 回复2026-07-21
Thank you for sharing your feedback!
We're delighted to hear that your Ottocast has made your work in the service truck easier. Providing a more convenient driving experience is exactly what we strive for.
Thank you for choosing Ottocast. We wish you many enjoyable journeys ahead!
Thank you for sharing your feedback!
We're glad to hear that your Ottocast Mini Cube 3.0 works well most of the time, and we appreciate you letting us know about the occasional need to unplug and reset the device.
Your feedback helps us continue improving product stability. If you experience further issues in the future, please feel free to reach out to our escalation team at [email protected] — we're always here to help.
Thank you for choosing Ottocast!
B
Ben Hita · 写过 1 条评价 · 已认证 · 体验于 2026-07-20 ·
★★★★★
很棒的产品
Ottocast 回复2026-07-21
Thank you for sharing your feedback!
We're glad to hear that you're enjoying your Cabin Care Wireless CarPlay Adapter. Your feedback helps us continue refining the experience for drivers like you.
If you have any questions in the future, please don't hesitate to reach out to our escalation team at [email protected] — we're always here to help.
Thank you for choosing Ottocast!
T
Tim Green · 写过 3 条评价 · 已认证 · 体验于 2026-07-18 ·
★★★★★
从未收到过该物品。
Ottocast 回复2026-07-21
We're truly sorry to hear about your experience, and we completely understand your frustration. Not receiving an item you've ordered and been waiting for is incredibly disappointing.
Our customer support team will continue to follow up on your case and do their best to assist you until the issue is resolved. We want to make sure you receive what you ordered.
This is not the experience we want our customers to have. Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience and appreciate the opportunity to improve.
P
Peter · 写过 3 条评价 · 已认证 · 体验于 2026-07-18 ·
★★★★★
交货快捷良好的支持
交货快捷
良好的支持(升级没有任何问题)
我认为的缺点是尽管在订购过程中提供了 I/F 的选择,但由于交付了带有 USB C 适配器的 USB2 接口。
长时间使用后才能提供体验。
Ottocast 回复2026-07-21
Thank you for sharing your feedback!
We're glad to hear that you had a fast delivery and that the upgrade process went smoothly with good support. We also appreciate your honest feedback about the USB interface and the USB-C adapter received, as well as your thoughts on the ordering process. Providing a seamless experience from purchase to daily use is what we continuously strive for.
We look forward to hearing more about your experience after extended use. Thank you for choosing Ottocast. We wish you many enjoyable journeys ahead!
Thank you for sharing your feedback!
Glad you're enjoying your Ottocast overall and that it serves as a good device for you. We understand your concern about the intermittent connection and the connection delay when the car is first turned on.
Your feedback helps us continue improving connection stability and startup performance.
If you experience any further issues, please feel free to reach out to our escalation team at [email protected] — we're always here to help.
We're truly sorry to hear about your experience with the audio skipping issues right after installation. We understand how frustrating it can be when you're expecting a smooth, seamless experience and encounter problems from the start.
We'd like to look into the audio synchronization and intermittent connection behavior you're experiencing. Our customer support team will continue to follow up on your case and do their best to assist you until the issue is resolved.
This is not the experience we want our customers to have. Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience and appreciate the opportunity to improve.
Thank you for sharing your feedback!
We're thrilled to hear that you love your Ottocast and that it's been a great addition to your driving experience. Hearing that our product is making a difference for you is exactly what motivates our team every day.
Thank you for choosing Ottocast. We wish you many enjoyable journeys ahead!
T
Terry B · 写过 1 条评价 · 已认证 · 体验于 2026-07-18 ·
★★★★★
不适用于我们的汽车
不适合我们的车。
不会镜像我的 Android 手机。
Ottocast 回复2026-07-21
We're truly sorry to hear about your experience with the device not working with your car and the Android phone mirroring issue. We understand how disappointing it is when a product doesn't meet your expectations for compatibility.
We'd like to review your setup and compatibility in more detail. Our customer support team will continue to follow up on your case and do their best to assist you until the issue is resolved.
This is not the experience we want our customers to have. Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience and appreciate the opportunity to improve.