Ottocast (www.ottocast.com) has a 3.2 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is mixed. Opinions are polarized: 51% rate it 4 stars or higher while 30% give 1 star; The business has replied to 90% of negative reviews. Last updated 2026-08-10.
I like the OttoAiBox i3, it is a good product when it is actually working. Often times I am having difficulties with it connecting to my BMW’s stereo system. Sometimes it just keeps looking and looking to connect with no connection. I wish I would have known that it was this frustrating to get it to connect and I probably would have not gotten it. However, when it does connect it is a really good system. In the future either please provide actual working instructions that will continue the system in good operations or scrap the system completely. I am not very happy at all with the system and its lack of connectivity. You can certainly do better.
I gave it two stars because on the off chance that it does connect again it will work well.
D
David Raison · 1 review · Experienced 2026-07-31 ·
★★★★★
My Ottocast has a mind of its own
My Ottocast has a mind of its own, it works sometimes and not others. I have tried dealing with their Support group but they keep asking you to repeat the same reset process over and over with the same result. I went Ottocast because I was concerned with buying cheaper units, I shouldn’t have wasted my money.
S
Sebastian Iversen · 1 review · Experienced 2026-08-09 ·
★★★★★
Scam
Says 49% discount in the ads, but when you put in the voucher code, it doesnt even give you 8%.. just another scam site with garbage products
Absolutely wretched experence. Ottocast P3 Pro simply will not work through the Apple Carplay in a Polestar 4. Carplay won't recognize it no matter what you do. An hour trying to trobleshoot with ChatGPT. It ended up telling me to return it. Ottocast Customer support was worse. An agent who could barely speak English, was completely clueless, and ended up hanging up on me. So where do I go to get two wasted hours of my life back? Can't wait for the same meaningless cut-n-paste response they give to everybody else.
Thank you for sharing your feedback!
We're glad to hear that your Ottocast product is working well and meeting your expectations.
At Ottocast, we're committed to delivering reliable connectivity solutions that enhance your driving experience, and your feedback motivates us to keep improving.
Thank you for choosing Ottocast. We wish you many enjoyable journeys ahead!
At the moment I think the connection between phone and the CarPlay is to weak and falls out often, but this could be a problem at my place, all in all I like the product.
Reply from Ottocast2026-08-06
Thank you for sharing your feedback!
Glad you're enjoying your Ottocast overall. We understand your concern about the CarPlay connection feeling weak and dropping out at times — intermittent connection issues can be frustrating, and we appreciate you noting that it may also be related to your location.
Your feedback helps us continue improving our products and user experience. If you have any questions or need further assistance, please reach out to our escalation team at [email protected] — we're always here to help.
Thank you for choosing Ottocast. We wish you many enjoyable journeys ahead!
D
Dom P · 2 reviews · Experienced 2026-08-05 ·
★★★★★
After my partner ordered the baby cam…
After my partner ordered the baby cam adapter it kept overheating and stopping. After much time trying to.work out why they finally told us by email that extra parts are needed like adapters. Which it does not state to begin. I ordered these parts and After a month of waiting, tracking says it is in thr uk but this cannot be proved they just keep fobbing me off with excuses and the same blanket email response. As a chinese company fronting as a legit business I would not trust then
Reply from Ottocast2026-08-06
We're truly sorry to hear about your experience, and we completely understand how frustrating it must have been to encounter repeated issues with the product, followed by a longer-than-expected wait for the additional accessories. We also understand how disappointing it is when the overall support experience does not meet your expectations. This is not the experience we want our customers to have.
Thank you for taking the time to share your feedback. Your comments are extremely valuable to us and help us continue improving both our products and our customer service.
Our customer support team is already following up on your case and will continue to assist you until it has been properly resolved. We appreciate your patience and thank you for giving us the opportunity to address your concerns.
P
Peter Barlow · 41 reviews · Experienced 2026-07-02 ·
★★★★★
I ordered one of these items
I ordered one of these items to allow my Ford Kuga to display my iPhones CarPlay. The installation did not work and being used to plug and play it was most frustrating. I was asked to do the triage items I’m used to several times and when I said “nah I give up - refund please!” Ottocast sent me a replacement! Now that was plug n play and has been working really well. Whilst the initial triage requests were basic and nothing worked Ottocast came through with an FOC fix! Alls good now!
Reply from Ottocast2026-08-06
Thank you for sharing your feedback! Glad you're enjoying your Ottocast overall.
We're glad to hear that the replacement device is now working seamlessly with your Ford Kuga's CarPlay, achieving the plug-and-play experience you were hoping for. Your patience through the initial troubleshooting process is truly appreciated.
Your feedback helps us continue improving our products and user experience. At Ottocast, we stand behind our products and are committed to making things right for every customer.
If you have any questions or need assistance in the future, please don't hesitate to reach out — we're always here to help.
I have yet to to be able to navigate the screen as your advert shows.
One issue is that normally the iPhone is charged via the usb link and it reads from the same connection. I will continue to see if I can emulate your Facebook advert
Reply from Ottocast2026-08-06
Thank you for sharing your feedback. We're sorry to hear that you haven't been able to navigate the screen as shown in our advertising.
We understand your concern about the USB connection and how the iPhone charges and reads through the same link. This is not the experience we want our customers to have.
Our customer support team will continue to follow up on your case and do everything they can to assist you until the issue is resolved.
Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience and appreciate the opportunity to improve.
C
Chris Hager · 1 review · Experienced 2026-08-04 ·
★★★★★
This camera works great in my vehicle
This camera works great in my vehicle. Easy to install and set up. Customer service was top notch! Thank you, Ottocast!!
Reply from Ottocast2026-08-06
Thank you for sharing your feedback!
We're glad to hear that the camera works well in your vehicle and that the installation and setup process was straightforward. It's rewarding to know that our customer service team was able to assist you effectively.
At Ottocast, we're committed to delivering products and support that make every journey smoother and more connected.
Thank you for choosing Ottocast. We wish you many enjoyable journeys ahead!
M
Mikael · 177 reviews · Verified · Experienced 2026-07-09 ·
★★★★★
All good
Delivery as expected, no worries. Product is working perfectly (mini cube 3.0)
Reply from Ottocast2026-08-06
Thank you for sharing your feedback!
We're glad to hear that your Mini Cube 3.0 is working seamlessly and that the delivery met your expectations. It's rewarding to know everything is running smoothly for you.
At Ottocast, we're committed to delivering products and support that make every journey smoother and more connected.
Thank you for choosing Ottocast. We wish you many enjoyable journeys ahead!
Product didn’t work and tech support won’t call to help. They only email long narratives that require a very high technical prowess to accomplish.
Reply from Ottocast2026-08-06
We're truly sorry to hear about your experience, and we completely understand your frustration. A product that doesn't work as expected, combined with support that feels difficult to follow, is not what we want for you.
We hear your concern about the technical complexity of the email instructions and the lack of phone support. This is not the experience we want our customers to have.
Our customer support team will continue to follow up on your case and do everything they can to assist you until the issue is resolved.
Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience and appreciate the opportunity to improve.
Product seems well built. Shipping took about 2 weeks from oversees.
Reply from Ottocast2026-08-06
Thank you for sharing your feedback!
Glad you're enjoying your Ottocast overall. We appreciate your patience regarding the delivery timeframe.
Your feedback helps us continue improving our products and user experience. If you have any questions or need further assistance, please reach out to our escalation team at [email protected] — we're always here to help.
Thank you for choosing Ottocast. We wish you many enjoyable journeys ahead!
Didn’t work in my car even though it was compatible and they wouldn’t give a refund when asked.
Reply from Ottocast2026-08-04
We're truly sorry to hear about your experience, and we completely understand your frustration. It's disappointing when a product doesn't perform as expected in your vehicle, and we hear your concerns about how this has been handled.
This is not the experience we want our customers to have. We take it seriously when a product doesn't work as it should, and we want to ensure your case gets the attention it deserves.
Our customer support team will continue to follow up on your case and do everything they can to assist you until the issue is resolved.
Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience and appreciate the opportunity to improve.
False advertisement- does not sync to the car. Not recommended!!!
Reply from Ottocast2026-08-04
We're truly sorry to hear about your experience, and we completely understand your frustration. It's never our intention to mislead our customers, and we take your feedback about the syncing issue very seriously.
This is not the experience we want our customers to have. The sync problem you're describing should not be happening, and we want to make it right.
Our customer support team will continue to follow up on your case and do everything they can to assist you until the issue is resolved.
Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience and appreciate the opportunity to improve.
r
randy c · 2 reviews · Verified · Experienced 2026-07-30 ·
★★★★★
Product doesn't work with android there…
Product doesn't work with android there telling me.
I'm trying to resolve
Reply from Ottocast2026-08-04
We're truly sorry to hear about your experience, and we completely understand your frustration. It's disappointing when the product doesn't work with your Android device as expected, and we appreciate you bringing this to our attention.
This is not the experience we want our customers to have. Compatibility between your device and our product should be seamless, and we want to help you get this sorted out.
Our customer support team will continue to follow up on your case and do everything they can to assist you until the issue is resolved.
Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience and appreciate the opportunity to improve.
Super smooth and now I feel like my Volvo XC60 is finally complete
Reply from Ottocast2026-08-04
Thank you for sharing your feedback!
We're glad to hear that the setup with your Volvo XC60 was super smooth and that you feel your vehicle is finally complete. Knowing that our product integrates so seamlessly into your daily drive means a lot to us.
At Ottocast, we design our products to enhance your driving experience without added complexity. Your feedback reaffirms that mission.
Thank you for choosing Ottocast. We wish you many enjoyable journeys ahead!
I bought an iPhone 17 Pro Max and Apple CarPlay wouldn’t connect to my 2020 & 2022 vehicles. I read about possible fixes and Ottocast was mentioned as a possible fix. I took a chance & bought a couple, one for each vehicle. They both work & I can now use CarPlay on my vehicles. Highly recommend!!
Reply from Ottocast2026-08-04
Thank you for sharing your feedback!
We're delighted to hear that Ottocast helped resolve the CarPlay connection issue between your iPhone 17 Pro Max and your 2020 and 2022 vehicles. It's rewarding to know that taking a chance on our product paid off for you.
At Ottocast, we're committed to making in-car technology more accessible and seamless for everyone. Your experience is exactly what drives us to keep innovating.
Thank you for choosing Ottocast. We wish you many enjoyable journeys ahead!
