pelletbeds

Dennis - im pleased the pellets are absorbing well - the offical tests we had carried out showed the miscanthus pellets absorbing up to 570%. As with all pellets we would recomend wetting them and allowing them to expand when first used, but it is unusual for a horse to persist in eating them. Our equine Max 6mm straw pellets are softer than the 8mm equine Pro miscanthus pellets (more similar to feed nuts) so tend to be less attractive and as they are small in diameter they will also fluff up very quickly. We will also be introducing a softer 6mm miscanthus pellet in the next few weeks. David

Thanks Ann - sorry we are struggling a little with the volume of orders at present, but we are going to implement a new system next week to keep customers informed better on lead times. Regards David

We apologies, but as explained on my call to you we are recieving over 5x our normal orders so placed a message on our website home page, order page and delivery section over 6 weeks ago - explaining that it is now taking us approx. 3 weeks to deliver from order - (in late September it was 2 weeks, from October we extended to 3 weeks) You should have seen the information before you placed the order - but from Monday we will also try and email or call customers on a weekly basis to keep them informed of progress. We are also in the process of installing more capacity so hopefully can reduce the waiting time on orders David

thanks Caroline

Thanks Justine

Thanks Tracey

thanks Kellie

Thanks Christine

thank you Ania

thanks Lyndsey

thank you Marco

thank you Annie

thank you David

thank you Vikki

thank you Catherine

thank you Lucy - i'm sorry it arrived in a larger truck - we always request a small lorry - but sometimes the depots try and cut corners....

thank you Joanne

thank you John

thanks Judith