Outstanding communication
Outstanding communication. product is really good. has saved loads of packaging through bag return program, and the pellets are great bedding
About pelletbeds
Data updated- Website
- www.pelletbeds.com
- Category
- Animals & Pets
- Location
- United States · Alcester
- Status
- Unclaimed
- Last 12 months
- 7 reviews
- Replies to negative
- 50% (2/4)
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Is pelletbeds legit?
pelletbeds (www.pelletbeds.com) has a 4.5 out of 5 rating on OK.one, based on 43 user reviews collected here. It is listed under Animals & Pets and its reputation is excellent. 88% of reviews are 4 stars or higher and 5% are 1 star; The business has replied to 50% of negative reviews; 7 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
My order was delivered quickly and…
My order was delivered quickly and David unloaded and stacked them for us, which was much appreciated! the product is excellent for my pony's beddingm
Very good ❤️🩹 work former animal shelter
Pelletbeds delivers quality and…
Pelletbeds delivers quality and reliability. The pellets burn cleanly, last long, and arrive well packaged every time
Pelletbeds offers eco-friendly bedding…
Pelletbeds offers eco-friendly bedding that's comfortable, clean, and easy to use. Great quality and fast delivery!
Really happy with PelletBeds
Really happy with PelletBeds! The pellets are great quality, eco-friendly, and arrived right on time
Really pleased with PelletBeds
Really pleased with PelletBeds! Great quality product, eco-friendly, and delivered on time. Excellent service all around - highly recommend!
Reply from pelletbeds2025-10-07
Thank you
My order was delivered promptly and…
My order was delivered promptly and David unloaded and stacked them for us which was much appreciated! The product is excellent for my pony's bed.
Easy to order and prompt delivery.
Reply from pelletbeds2025-02-05
Thank you Denise
Delivered on time with a phone call to…
Delivered on time with a phone call to confirm - can’t ask for more - plus an excellent product.
Great product
Great product, very effective bedding. Prompt delivery and good price
Very effective as bedding for horses
Very effective as bedding for horses, I have found them very absorbent. I also appreciate that the bags are returnable
Reply from pelletbeds2024-06-16
thank you
Pelletbeds were great
Pelletbeds were great - good communication and when the pellets DIDN'T TURN UP - pelletbeds took it on, chased the transporter and found the 'lost' or 'misplaced' pallet of pellets. Product great.
The Importance of Nature
The information on the website is enticing and clear.
Reply from pelletbeds2024-02-28
Thank you
Ordered a mixed pallet which when delivered was all straw pellets.
Ordered a mixed pallet which was received after a lengthy wait and to find it was all straw pellets. After months of waiting for the Miscanthus pellets to be delivered I gave up I bought bedding from elsewhere. They eventually came and collected the unwanted and unordered straw pellets and refunded approx five months from the original order.
Great pellets
Amazing product at a good price just service a little slow & had to chase but would order again
Took 6 weeks to deliver
Took 6 weeks to deliver . And delivery was a shambles . Didn’t turn up on the promised day and then turned up the day before the rearranged day !
they dont know how to communicate with…
they dont know how to communicate with customers, dont answer on calls and the prices are awkwards
Reply from pelletbeds2023-02-14
This is a fake review....please remove
just love your pony club
just love your pony club, but the coustomer care is not that good, miss Jeckson said some words I didnt like
Reply from pelletbeds2024-02-28
Fake review please remove
Where is my bedding?
I order my pellet bedding on October 16th and have still not received them! This is the 1st communication that I have received. When I go to my account it just says that the order is pending! Feeling frustrated!
Reply from pelletbeds2022-11-14
Jacqui - we are sorry, but due to demand, as per our website messages, it is now taking us approx. 3.5 weeks to deliver. We have also also decided to take take products out of stock until we reduce this backlog