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Picaboo

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关于 Picaboo

数据更新
网站
www.picaboo.com
分类
媒体与出版
所在地
United States · Princeton Junction
状态
待认证
近 12 个月
65 条评价
差评回复率
100%(1/1 条)
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Picaboo靠谱吗?

Picaboo(www.picaboo.com)在 OK.one 的综合评分为 4.9 分(满分 5 分),基于本站收录的 65 条用户评价,属于媒体与出版分类,口碑优秀。好评高度一致,99% 的评价为 4 星及以上;商家回复了 100% 的差评。数据最后更新于 2026-08-10。

用户怎么说

J
Jan Malseed · 写过 2 条评价 · 体验于 2026-04-30 ·

专业Picaboo助手

Picaboo 助理 Diana Gonzales 非常专业、知识渊博且彬彬有礼地帮助我完成了相册订单。再次感谢您。

Picaboo 回复2026-05-29

Jan, thank you for taking the time to share this. We’re so glad Diana was able to help you finalize your photo book order and provide the professional, knowledgeable service you deserved. We’ll be sure to pass along your kind words to her. Thank you for choosing Picaboo, and we hope you love your finished book! Tori & The Picaboo Team

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Risky · 写过 2 条评价 · 体验于 2026-04-28 ·

出色的客户支持

要求对我已经在制作的专辑封面进行小修改。 Picaboo 立即回复并满足了我的要求。他们为客户提供的关怀和理解程度给我留下了深刻的印象。他们总是及时回应并解决任何问题。强烈推荐 Picaboo 给任何在制作和购买相册时需要出色客户支持的人。

Picaboo 回复2026-05-29

Thank you so much for sharing this. We know how important those final details can be, so we're glad our team was able to jump in quickly and help with your cover update, even after production had begun. It means a lot to hear that you felt cared for and supported throughout the process. Thank you for your recommendation and for trusting Picaboo with your photo books. Tori & The Picaboo Team

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Carol Culak Lanier · 写过 1 条评价 · 体验于 2026-04-23 ·

贾尼娜·加尔维佐 (Janina Galvizo) 的个人风格……

贾尼娜·加尔维佐 (Janina Galvizo) 的个人风格给出了这个问题。虽然尚未解决,但 Janina 一直定期向我通报情况。我可以看出贾尼娜对满足我的要求的承诺。 贾尼娜是一位出色的客户代表。 谢谢。

Picaboo 回复2026-04-25

Carol, thank you so much for sharing this. We’re really glad to hear Janina has been keeping you informed and showing such care and commitment along the way. We’ll be sure to pass along your kind words to her. She’ll truly appreciate it. We’re continuing to work on getting everything fully resolved and appreciate your patience as we do. Tori & The Picaboo Team

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Megan Nakahara · 写过 1 条评价 · 体验于 2026-04-13 ·

及时响应

我很感谢他们对我有关相册缺陷的投诉做出及时而礼貌的答复,并且问题很快得到了解决。 订购了一本替换书。

Picaboo 回复2026-04-25

Megan, thank you for sharing your experience. We’re really glad our team was able to respond quickly and take care of the issue for you. That’s not the experience we want for your book, so we’re happy we could get a replacement on the way right away. We truly appreciate your understanding and for giving us the chance to make it right. Tori & The Picaboo Team

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David Sparks · 写过 2 条评价 · 体验于 2026-04-21 ·

服务和响应能力是……

服务和响应速度又快又简单。他们能够解决这个问题。

Picaboo 回复2026-04-25

David, we’re so glad to hear everything was handled quickly and easily. It’s great to know the issue was resolved and that our team could help. Thank you for sharing your experience and for choosing Picaboo. Tori & The Picaboo Team

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PABLO · 写过 1 条评价 · 体验于 2026-04-15 ·

最近遇到了 mExcellent 客户支持和快速解决订单的问题……

最近我的订单出现问题,发货信息仅显示一件商品,而不是我购买的两件。我联系了 Picaboo 的客户支持团队,他们在整个过程中都非常友善和专业。他们认真地听着,核实了我的命令,很快就澄清了情况。 给我印象最深的是他们解决问题的速度有多快,而且每次互动都非常有礼貌。他们清晰的沟通和乐于助人的态度让我感觉自己作为客户受到了重视。 由于他们的效率,我的担忧毫无压力地得到了解决。我真的很欣赏他们的优质服务,并且会毫不犹豫地向其他人推荐 Picaboo。

Picaboo 回复2026-04-25

Pablo, thank you so much for sharing this. We’re really glad our team was able to quickly sort everything out and give you clarity along the way. It means a lot to hear you felt taken care of and supported throughout the process. That’s exactly the experience we want for every customer. We truly appreciate your kind words and your recommendation. Tori & The Picaboo Team

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CTownsley · 写过 2 条评价 · 体验于 2026-04-09 ·

很棒的客户服务!

我的订单中存在一个关于我作为特殊礼物购买的商品的混淆。我联系了客户支持,他们在几分钟内做出了回应,同意立即纠正这种情况。 我发现 Picaboo 始终拥有出色的客户支持。每当您有疑问或疑虑时,他们都会立即尽力帮助您!

Picaboo 回复2026-04-10

We’re so glad our team was able to jump in quickly and take care of that for you, especially with such an important gift. It means a lot to hear that you’ve consistently had great experiences with our customer support. Thank you for sharing and for trusting Picaboo to make things right when it matters. Tori & The Picaboo Team

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Joanne Kooistra · 写过 1 条评价 · 体验于 2026-03-25 ·

我的书带着装订到了……

我的书到达时装订部分松动。客服反应很快,免费给我寄了一份新的。

Picaboo 回复2026-04-10

Joanne, We’re really glad our team could step in quickly and make that right for you. That’s not the experience we want for your book, so we’re happy we could get a new copy out at no cost. Thank you for sharing and for giving us the chance to fix it. Tori & The Picaboo Team

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Linda Thomsen Naples · 写过 2 条评价 · 体验于 2026-03-25 ·

贾尼娜是一个祝福。

贾尼娜不遗余力地对我的书进行了修改。 她还指出了一些不必要的空白页。 我发现与她在一起的经历非常特别,她在整个过程中的每一步都与我保持联系。

Picaboo 回复2026-04-10

Linda, thank you so much for sharing this. We’re so glad Janina was able to help refine your book and catch those extra details along the way. We’ll be sure to pass along your kind words to her. She’ll really appreciate it. It means a lot to know you felt supported every step of the process. Tori & The Picaboo Team

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Bruce Lancaster · 写过 1 条评价 · 体验于 2026-03-26 ·

15年,近50个项目

在过去 15 年里,我使用 Picaboo 完成了近 50 个项目,包括相册、日历、圣诞贺卡和画布。刚开始的时候,我尝试过其他几家公司,但我很快意识到 Picaboo 是最好的选择。 他们的平台非常用户友好,可以轻松地完全按照我想要的方式完全定制每个项目。我特别欣赏各种各样的背景和布局,以及放置和调整照片大小以创建真正个性化设计的灵活性。 在我遇到问题的极少数情况下,他们的客户服务团队既专业又风度翩翩,能够快速有效地解决问题。 经过这么多年和项目,Picaboo 一直超出我的预期。很少有一家公司能够将质量、创造力和卓越的客户服务如此完美地结合在一起。我不会把我的记忆托付给任何人。

Picaboo 回复2026-04-10

Bruce, thank you so much for sharing this. Nearly 50 projects over 15 years is incredible, and we’re truly honored to have been part of so many of your memories. It’s wonderful to hear how much you value the flexibility and creative control in the platform, and that it continues to deliver exactly what you’re looking for. We’re also really glad our Customer Service team has been there for you when needed. Your trust and loyalty mean so much to us, and we’re grateful you’ve chosen Picaboo all these years. Tori & The Picaboo Team

E
E. Christopher · 写过 1 条评价 · 体验于 2026-03-20 ·

我的项目需要额外的时间...及时提供服务

由于之前的项目出现错误,获得了一个项目的特殊代码,可以享受$折扣,但是有一个截止日期。当我要求更多时间来完成该项目时,他们延长了截止日期,然后由于代码未输入而在订购时提供了很大的帮助。 我发现 Picaboo 客户服务总是愿意提供帮助,并且服务非常及时。

Picaboo 回复2026-04-10

We’re so glad our team could work with you on that and make sure everything came together. Extending the deadline and helping get the code applied is exactly the kind of support we aim to provide. It means a lot to hear you’ve consistently found our team to be helpful and responsive. Thank you for sharing your experience and for choosing Picaboo. Tori & The Picaboo Team

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David-Tetch Wilson · 写过 1 条评价 · 体验于 2026-03-09 ·

我有一个订单丢失了

我有一个订单丢失了。所以我使用了LiveChat。与我聊天的人很及时,通过订购丢失的电话簿轻松解决了问题。我很感激。 5 分钟内完成。

Picaboo 回复2026-04-10

David, we’re so glad our team was able to jump in quickly and get that taken care of for you. It’s great to hear everything was resolved in just a few minutes. Thank you for sharing your experience and for choosing Picaboo. Tori & The Picaboo Team

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Judy Fiene · 写过 1 条评价 · 体验于 2026-02-24 ·

我已经使用 Picaboo 17 年了……

我已经使用 Picaboo 17 年了,我对自己的体验感到非常满意。他们的客户服务非常出色——很少有一家公司能够像他们一样脱颖而出。我每年都会为我的孙子们的生日制作相册,在与朋友分享后,有几个人也开始制作自己的相册。我强烈、强烈建议您看看这家公司!

Picaboo 回复2026-03-09

Judy, thank you so much for being with us for 17 years. That truly means a lot. We love hearing about the birthday books you create for your grandchildren each year. What a special tradition. And the fact that your friends have started making their own after seeing yours is the best compliment we could ask for. Thank you for your kind words and for recommending Picaboo. Tori & The Picaboo Team

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Bryan · 写过 1 条评价 · 体验于 2026-02-17 ·

优质的产品,优质的客户服务

十多年前,我们根据婚礼制作了一本相册。不幸的是,我们丢失了结婚照,而且已经很久没能联系到我们的摄影师了。所以,我记得我妻子在制作我们的相册时上传了它们,幸运的是它们仍然上传到了 Picaboo。 Janina 能够下载所有这些文件并与我共享文件。这是一次很棒的经历,非常感谢您的帮助!

Picaboo 回复2026-02-18

Bryan, thank you so much for sharing this. We’re really glad those wedding photos were still there for you. That’s such an important set of memories to recover. We’ll definitely pass your kind words along to Janina. She’ll appreciate knowing she was able to help in such a meaningful way. Thank you for trusting Picaboo with moments that matter so much. Tori & The Picaboo Team

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Barb · 写过 1 条评价 · 体验于 2026-02-17 ·

很棒的客户服务

很棒的客户服务。快速响应、快速解决

Picaboo 回复2026-02-18

Barb, thank you so much for the kind words. We’re really glad our team could respond quickly and get everything resolved for you. We truly appreciate you sharing your experience. Tori & The Picaboo Team

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Cheryl Pfoff · 写过 4 条评价 · 体验于 2026-02-17 ·

优质的产品和优质的客户服务

我成为 Picaboo 客户已有 15 年了。 他们的相册质量一流,而且易于设计。 当我最近有一个问题时,回答我问题的客户服务代表非常出色,并且不遗余力地帮助我从我们十多年前制作的几本相册中恢复数码照片。 如今,如此及时和乐于助人的服务很少见。

Picaboo 回复2026-02-18

Cheryl, thank you so much for being with us for 15 years. That kind of loyalty truly means a lot. We’re so glad you continue to love the quality and ease of creating your books, and it’s wonderful to hear our team was able to help recover those older photos for you. Moments like that really matter, so we’re happy we could help. Thank you for your kind words and for trusting Picaboo all these years. Tori & The Picaboo Team

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Jonathan Brache · 写过 1 条评价 · 体验于 2026-01-30 ·

我用过年鉴功能

我使用过年鉴功能,它很糟糕,可以说是最糟糕的设计网站之一。它是如此的叮当响,随机函数冻结了。照片有时会自行调整大小。

Picaboo 回复2026-02-12

Hi Jonathan, Thank you for sharing your feedback. We are really sorry to hear the design experience felt frustrating. While Picaboo is primarily focused on photo books and personalized products, we do also offer solutions that can support yearbook projects. We would truly appreciate the chance to learn more about what you experienced so we can better understand what happened and see how we can improve. Please feel free to reach out to us directly at [email protected]. We would love to connect and hear more. Tori & The Picaboo Team

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Claude · 写过 1 条评价 · 体验于 2026-01-23 ·

优秀的客户服务

伟大的公司拥有优质的产品和卓越的客户服务。 我在发布后犯了一个错误,他们与我一起纠正了它。 我用 Picaboo 制作了很多书,对他们制作书籍的便捷性和优质的产品感到非常满意。 谢谢皮卡布!

Picaboo 回复2026-02-12

Hi Claude, Thank you so much for sharing this. We’re really glad we could help get everything corrected and that the final result made you happy. It means a lot that you continue to create books with us and enjoy both the process and the quality. We truly appreciate your support and your trust in Picaboo. Tori & The Picaboo Team

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Sue · 写过 2 条评价 · 体验于 2026-01-19 ·

始终提供最好的客户服务...

当我需要时,始终提供最好的客户服务!

Picaboo 回复2026-02-12

Sue, thank you so much for saying that. We truly appreciate it and are always happy to help whenever you need us. Thanks for being part of the Picaboo community. Tori & The Picaboo Team

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Bri Sanders · 写过 1 条评价 · 体验于 2025-12-15 ·

这么简单,你妈妈就能做到

该程序非常容易使用。交货很快。产品的质量是一流的。肯定会再次使用这个网站。

Picaboo 回复2026-02-12

Bri, we’re so glad you had a great experience. It’s wonderful to hear the program felt easy to use, delivery was quick, and the quality hit the mark. We really appreciate you sharing this and look forward to helping you create again. Tori & The Picaboo Team