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PrintNinja

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关于 PrintNinja

数据更新
网站
www.printninja.com
分类
建筑与制造
所在地
United States · Evanston
状态
待认证
近 12 个月
62 条评价
差评回复率
100%(4/4 条)
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PrintNinja靠谱吗?

PrintNinja(www.printninja.com)在 OK.one 的综合评分为 4.6 分(满分 5 分),基于本站收录的 62 条用户评价,属于建筑与制造分类,口碑优秀。87% 的评价为 4 星及以上,5% 为 1 星;商家回复了 100% 的差评。数据最后更新于 2026-08-10。

用户怎么说

B
Ben Strawn · 写过 2 条评价 · 已认证 · 体验于 2026-01-30 ·

一切都好

按时到达 - 没有隐藏费用,我的文件中的打印问题很快得到解决,以便为艺术作品打印做好准备。出色的工作,谢谢!

PrintNinja 回复2026-02-09

Good Afternoon Ben! We are so happy to hear your first time partnering with us was such a success! You can ALWAYS count on us for transparent, thorough, and kind communication throughout the process. We are so happy you found us! Please don't hesitate to reach out to Laura when the time comes for a new project. We have some great return customer incentives! Have a wonderful rest of your day!

D
D Todd · 写过 2 条评价 · 已认证 · 体验于 2025-12-15 ·

高品质、可靠

Print Ninja 非常可靠并且做得很好。他们不遗余力地确保一切都与我的图画小说相符。 强烈建议与他们做生意。

PrintNinja 回复2026-02-06

Good Afternoon Daniel! We are so happy to hear your first time partnering with us was such a success! PLEASE NOTE: Unfortunately, our Domestic service has closed up shop, so for future projects, please be sure to reference the calculator for order minimums. Hard copy proof sheets are still available through our international service (which is fantastic). You can ALWAYS count on us for thorough and kind communication throughout the process. Please don't hesitate to reach out to Maggie when the time comes for a new project. We have some great return customer incentives! Have a wonderful rest of your day!

P
Phil Paige · 写过 3 条评价 · 已认证 · 体验于 2026-01-22 ·

很棒的客户服务但是……

很棒的客户服务!珍和劳拉是最棒的! A+!!不是开玩笑……我见过最好的。 但是 将所有印刷转移到中国后,PN 不再提供我需要的服务,所以这是 D-。

PrintNinja 回复2026-01-30

Good Afternoon Phil! First and foremost...we cannot put into words how much your trust and partnership mean to us. We agree Jen and Laura are incredible at what they do and truly show how much they care with all of their clients. We were all gutted about the Domestic operation closing - be assured of that! Please don't hesitate to reach out to Laura when the time comes for a new project with a larger order demand. Have a wonderful rest of your day!

S
Sandra Mattar · 写过 3 条评价 · 已认证 · 体验于 2026-01-25 ·

可靠及时!

团队反应敏捷,我也一如既往。交货正如预期的那样到来。

PrintNinja 回复2026-01-26

Good Afternoon Sandra! First and foremost...10 orders with us now. That is INCREDIBLE!! We cannot put into words how much your trust and partnership mean to us. You can ALWAYS count on us for quick, thorough, and kind communication throughout the process. Happy we delivered right within our estimate as well! Please don't hesitate to reach out to us when the time comes for a new project. Have a wonderful rest of your day!

W
Whitney Murphy · 写过 1 条评价 · 已认证 · 体验于 2026-01-25 ·

为独立作家/插画家提供出色的高品质打印选项

我对 PrintNinja 的体验简直太棒了。珍(Jen)是帮助我完成第一个项目的印前代理人,当我有很多问题时,她非常耐心,并且非常乐于助人——即使我不断犯简单的格式错误,给她带来了额外的工作。海外运输确实需要几周的时间,但这是可以理解的。当我的货物最终到达时,我对我的图画小说的质量感到非常高兴。看到第一批副本时我很紧张,但质量绝对是完美的。我计划继续与 PrintNinja 合作创作我正在进行的图画小说系列,并向其他作家/插画家强烈推荐他们的服务!

PrintNinja 回复2026-01-26

Good Afternoon Whitney! We are so thrilled to hear that your first time partnering with us was such a success! We cannot put into words how much your trust and partnership mean to us. We agree Jen is incredible at what she does and truly shows how much she cares with all of her clients. Isn't that offset quality stunning?! We agree the project is absolutely beautiful in person. Please don't hesitate to reach out to Maggie when the time comes for a new project. We cannot wait to see what's next!! Have a wonderful rest of your day!

D
Dustin · 写过 1 条评价 · 已认证 · 体验于 2026-01-09 ·

很棒的工作人员回答了我的所有问题。

优秀的员工回答了我所有的问题并帮助提供了令人惊叹的成品。

PrintNinja 回复2026-01-23

Good Afternoon Dustin! We are so happy to hear your first time partnering with us was such a success! PLEASE NOTE: Unfortunately, our Domestic service has closed up shop, so for future projects, please be sure to reference the calculator for order minimums for projects. You can ALWAYS count on us for quick, thorough, and kind communication throughout the process. Please don't hesitate to reach out to Maggie when the time comes for a new project. We have some great return customer incentives! Have a wonderful rest of your day!

R
Robin St.Clair · 写过 1 条评价 · 已认证 · 体验于 2026-01-22 ·

沟通一般是……

沟通总体上是良好的;然而,令人非常失望的是,我只能收到我付费的证明,并且发现不能通过同一家公司完成项目。我必须寻找其他公司并从他们那里获取证据。 不方便

PrintNinja 回复2026-01-22

Good Evening Robin! We understand it must have been difficult to find a new vendor for your Domestically printed deck. Please be assured the closure came on suddenly for all of us as well. We are happy to hear your experience with communication was overall greatly received! Please don't hesitate to reach out to us at [email protected] if an order of 500 units is in your future. Have a wonderful rest of your evening!

s
sue smyth · 写过 4 条评价 · 体验于 2026-01-19 ·

我今天收到了样品包,但是……

我今天收到了一个样品包,但不幸的是,我必须在没有任何事先警告的情况下为其缴纳关税。此外,我不断收到来自团队的自动电子邮件。

PrintNinja 回复2026-01-19

Hi Sue. We will reach out to get more information from you about the issue. Our apologies.

A
AW · 写过 1 条评价 · 已认证 · 体验于 2025-12-26 ·

从开始到结束都很棒的体验

从开始到结束,从帮助设置文件、校样、建议和运输,都提供了很棒的体验。坎贝尔和珍非常乐于助人,反应灵敏。最终的产品非常棒。我强烈推荐它们给任何需要印刷书籍的人。

PrintNinja 回复2026-01-19

Good Morning Aron! We are so thrilled to hear your first time partnering with us was such a success! We agree Jen and Campbell are incredible at what they do and truly show how much they care with all of their clients. You can ALWAYS count on us for quick, thorough, and kind communication throughout the process. We are so happy you found us. Please don't hesitate to reach out to us when the time comes for a new project. We cannot wait to see what's next!! Have a wonderful rest of your day!

A
Adam S · 写过 1 条评价 · 体验于 2026-01-16 ·

拿了我的钱然后鬼魂消失

我十天前付钱给他们购买样品包。我通过电子邮件与客户服务代表交换了详细信息。现在他们的电子邮件被退回,并且一般收件箱没有回复。我看到他们在这里评论说他们上个月关闭了国内服务。如果这适用于我的订单,他们一开始就不应该拿我的钱或与我通信。我不知道还能去哪里寻求答复或退款。

PrintNinja 回复2026-01-16

Hi Adam, so sorry to hear about this. Can you please email our manager Jeff directly? He'll sort this out for you right away. [email protected]. Apologies again. Update. We did not hear back from this customer.

C
Clara · 写过 1 条评价 · 已认证 · 体验于 2026-01-09 ·

这些人太不可思议了!

这些人太不可思议了!非常耐心和有用的解释,即使对于初学者也是如此。 Sam 很友善且细心,在线教程改变了游戏规则。一切都比我预期的要好。我极力推荐Print Ninja。

PrintNinja 回复2026-01-14

Good Afternoon Clara! We are so happy to hear your first time partnering with us was such a success! PLEASE NOTE: Unfortunately, our Domestic service has closed up shop, so for future projects, please be sure to reference the calculator for order minimums. Hard copy proofs are still available through our international service (which is fantastic). You can ALWAYS count on us for quick, thorough, and kind communication throughout the process. Sam was an amazing manager for the team! Please don't hesitate to reach out to Laura when the time comes for a new project. We have some great return customer incentives! Have a wonderful rest of your day!

S
Stephen Kling · 写过 1 条评价 · 已认证 · 体验于 2025-12-25 ·

书籍制作质量很棒

书籍制作质量很棒。令人失望的是,我之前所有订单中的各个盒子都没有内部包装或角保护器。盒子里除了书之外就只剩下一张薄纸板和光秃秃的书了。当各个盒子被移动并发送给零售商时,这将导致更多的书籍损坏。我以前的书都是这样仔细包装的,我以前的经验是,指定的客户主管总是彻底审查我的订单并解释选项,特别是在大订单的包装方面。我仍然惊讶于它们的包装没有内部保护。

PrintNinja 回复2026-01-12

Good Morning Stephen! First and foremost...5 orders with us now. That is INCREDIBLE!! We cannot put into words how much your trust and partnership mean to us. Maggie will be reaching out as soon as possible to discuss the internal packaging and the expectations in that regard. Have a wonderful rest of your week!

T
Tobin Poppenberg · 写过 3 条评价 · 已认证 · 体验于 2025-12-10 ·

与 PrintNinja 的合作绝对是……

与 PrintNinja 的合作从始至终都是一种绝对的乐趣。这是我第一次生产如此规模的定制产品,整个过程都以清晰、专业和真诚的关怀处理。 定价极具竞争力,没有任何偷工减料的感觉。最终产品的质量超出了预期,从材料到包装的每个细节都执行得很漂亮。 然而,真正让这次体验与众不同的是客户服务。萨姆和西蒙都很出色。他们反应灵敏、耐心、积极主动,而且知识渊博。没有任何问题感觉太小,没有请求感觉像负担,整个沟通清晰及时。我总是感到支持并相信我的项目得到了良好的管理。 PrintNinja 使本来充满压力、复杂的过程变得顺畅甚至令人愉快。我会全心全意地将它们推荐给任何寻求高质量制造的人,他们非常关心做伟大的工作。我绝对会再次与他们合作。

PrintNinja 回复2026-01-09

Good Afternoon Tobin! We are so thrilled to hear your first time partnering with us was such a wonderful experience! We cannot put into words how much your trust and partnership mean to us. We agree that Simon and Sam are incredible at what they do and truly show how much they care with all of their clients. Please don't hesitate to reach out to Simon when the time comes for a new project. We cannot wait to see what's next!! Have a wonderful rest of your day!

T
The Crafty Tiefling · 写过 2 条评价 · 已认证 · 体验于 2025-11-11 ·

卓越的品质和整体体验

我与 PrintNinja 的合作经历非常愉快,我对从他们那里订购的涂色书非常满意。整体打印质量令人惊叹!这些书看起来很漂亮,质量很高,我对最终的结果感到非常兴奋。我订购了 100 本书,绝大多数都绝对完美。 有一处轻微的印刷错误,在一本书的中间随机出现了一张额外的颜色测试页,并且一本书的封面略有修剪,在底部留下了一个小的白色边框。这两个问题对我来说都不是主要关心的问题,特别是因为所有其他书都完全没问题。 我唯一真正的反馈领域是沟通和运输更新。有时,等待电子邮件回复长达 24 小时对我个人来说有点焦虑,尤其是作为我的第一个这样的项目,而且发货更新感觉比预期要慢。也就是说,与服务的整体质量和专业精神相比,这些都是小问题。 尽管有这些小问题,但这次体验绝对令人惊叹,我会 100% 再次使用 PrintNinja 来进行未来的涂色书项目。我对一切的结果感到非常满意,并会自信地将它们推荐给其他艺术家和创作者。

PrintNinja 回复2026-01-02

Good Afternoon Ashley! We are so happy to hear your first time partnering with us was such a success! That being said, unfortunately, I do want to alert you that our Domestic service has closed up shop. For future projects, please be sure to reference the calculator for order minimums and the website for shipping estimates. You can ALWAYS count on us for quick, thorough, and kind communication throughout the process. Our international offset quality is outstanding. If you are interested in seeing some international samples, please let Laura know! To address your concerns... Laura will be reaching out about the printing concerns, so please be on the lookout for that email. We completely understand the anxiety! We are a very small team. Please be assured that if you waited the maximum 24-hour response time, it is because it took your team that amount of time to get to your inquiry. Well noted about the shipping updates. Your recommendation has been passed along to the team. Please don't hesitate to reach out to Laura when the time comes for a new project. We have some great return customer incentives! Have a wonderful rest of your day and happy 2026!

E
Elizabeth L · 写过 1 条评价 · 已认证 · 体验于 2025-12-29 ·

6 本书打印不正确

6 本书打印不正确。在同一封通知该问题的电子邮件中,我要求再订购一批,并被告知我将收到新订单上 6 本书的积分,他们只需要图片。我们去圣诞节旅行,第二天我就发了照片。然后突然他们回复说他们不会打印我的新订单,如果我想要的话,我必须订购我要求的 3 倍,而且这将是海外购买。非常不值得信赖。我永远不会再和他们一起订购。

PrintNinja 回复2026-01-02

Good Afternoon Elizabeth, Please know we understand your frustration and that you were caught off guard. Luckily, we were able to refund you for the 6 affected copies of your Domestic project ASAP. In all transparency, the closure is very painful for our team as well. The minimum order quantity of 250 units for perfect bound projects stems from the manufacturing method that takes place overseas, so a 6-unit order is not possible from a production standpoint. If you would like further clarity or information on the differences between digital and offset, please reach out to Laura at [email protected], and she would be happy to dive in deeper. Our most sincere apologies again. Wishing you all the best.

C
CJ · 写过 1 条评价 · 已认证 · 体验于 2025-12-26 ·

优质的棋盘游戏服务

为棋盘游戏组件提供优质服务 - 专业、礼貌,并随时准备为整个过程提供帮助。将再次使用它们!

PrintNinja 回复2026-01-02

Good Afternoon CJ! We are so happy to hear your first time partnering with us was such a success! PLEASE NOTE: Unfortunately, our Domestic service has closed up shop, so for future projects, please be sure to reference the calculator for order minimums for board game projects. Hard copy proofs are still available through our international service (which is fantastic). You can ALWAYS count on us for quick, thorough, and kind communication throughout the process. Please don't hesitate to reach out to Simon when the time comes for a new project. We have some great return customer incentives! Have a wonderful rest of your day!

A
Andy Wieland · 写过 1 条评价 · 已认证 · 体验于 2025-12-19 ·

轮子

真正的人帮助我弄清楚了骑马订的页面顺序。书准时到达,顾客很高兴。

PrintNinja 回复2026-01-02

Good Afternoon Andy! We are so happy to hear your first time partnering with us was such a success! PLEASE NOTE: Unfortunately, our Domestic service has closed up shop, so for future projects, please be sure to reference the website for shipping estimates for saddle-stitch projects. Hard copy proof sheets are still available through our international service (which is fantastic). You can ALWAYS count on real human interaction for quick, thorough, and kind communication throughout the process. Please don't hesitate to reach out to Laura when the time comes for a new project. We have some great return customer incentives! Have a wonderful rest of your day!

M
Mike Hoffman · 写过 7 条评价 · 已认证 · 体验于 2025-12-27 ·

品质优良

卓越的品质、沟通和快速的运输,我一直向独立创作者推荐 Printninja!

PrintNinja 回复2026-01-02

Good Afternoon Mike! First and foremost...58 orders with us now. That is ABSOLUTELY INCREDIBLE!! We cannot put into words how much your trust and partnership mean to us. That being said, unfortunately, our Domestic service has closed up shop. We are all deeply saddened by this news and understand this will be inconvenient for our customers. For future projects, please be sure to reference the calculator for order minimums for saddle-stitch projects and the website for shipping estimates. You can ALWAYS count on us for quick, thorough, and kind communication throughout the process. Please don't hesitate to reach out to Laura when the time comes for a new project or if you have any outlying questions regarding the Domestic closure. Have a wonderful rest of your day and happy 2026!

R
Randall Krongard · 写过 1 条评价 · 已认证 · 体验于 2025-12-26 ·

良好的客户服务和质量...

良好的客户服务和高质量的印刷 - 收到邮件需要一段时间,但事实就是如此 -

PrintNinja 回复2026-01-02

Good Afternoon Randall! We are so happy to hear your first time partnering with us was overall a great success! You can ALWAYS count on us for quick, thorough, and kind communication throughout the process, as well as top-tier quality. Unfortunately, standard ocean shipping does come along with an estimated 6-8 week travel time, but your order was delivered right in that window (which is fantastic!). Please don't hesitate to reach out to Campbell when the time comes for a new project. We have some great return customer incentives! Have a wonderful rest of your day!

A
Animal Reproduction Systems, Inc. · 写过 17 条评价 · 已认证 · 体验于 2025-12-26 ·

一流的客户服务和产品!

从报价、印刷到交付,PrintNinja 都以绝对的专业人士的方式处理我们的书。 快速的反应,现实的时间表,他们提前交付了我们的书,而且看起来很棒! 印刷质量很高,书籍到达时经过包装,以保持其原始状态,直到到达客户手中。 这是 PrintNinja 第三次为我们印刷书籍,每次他们的服务都给我们留下了深刻的印象。

PrintNinja 回复2026-01-02

Good Afternoon Kathy! First and foremost...we cannot put into words how much your trust and partnership mean to us. You can always count on us for quick, thorough, and kind communication throughout the process. Isn't that offset quality outstanding?! The team in China takes excellent care packing and protecting our projects for that long journey across the ocean. Please don't hesitate to reach out to Simon when the time comes for a new project. We cannot wait to see what's next!! Have a wonderful rest of your day!