PrintNinja

Good Morning Amalia! We are so happy to hear your first time partnering with us was such a success! You can ALWAYS count on us for quick, thorough, and kind communication throughout the process. We agree Laura is incredible at what she does and truly shows how much she cares with all of her clients. We are so happy you found us! Please don't hesitate to reach out to Laura when the time comes for a new project. We have some great return customer incentives! Have a wonderful rest of your day!

Good Morning Jamison! First and foremost...4 orders with us now. That is INCREDIBLE!! We cannot put into words how much your trust and partnership mean to us. You can always count on us for stunning quality and thoughtful customer service. Excellent to hear the books arrived ahead of schedule! Please don't hesitate to reach out to Maggie when the time comes for a new project. We cannot wait to see what's next!! Have a wonderful rest of your day!

Good Evening Jason! We are so happy to hear your first time partnering with us was such a success! You can ALWAYS count on us for stunning quality and transparent communication regarding timelines. We are so happy you found us! Please don't hesitate to reach out to Maggie when the time comes for a new project. We have some great return customer incentives, and we hope to see some more of your stunning photography soon. Have a wonderful rest of your evening!

Good Evening Ivan! We are so happy to hear your first time partnering with us was such a success! You can ALWAYS count on us for quick, thorough, and kind communication throughout the process. We are so happy you found us! Please don't hesitate to reach out to Laura when the time comes for a new project. We have some great return customer incentives, and we can't wait to see what you have coming next. Have a wonderful rest of your evening!

Good Afternoon Eric! First and foremost...2 orders with us now. That is so great! We cannot put into words how much your trust and partnership mean to us. You can ALWAYS count on us for quick, thorough, and kind communication throughout the process. We are so happy you found us! Please don't hesitate to reach out to Maggie when the time comes for a new project. We cannot wait to see what's next! Have a wonderful rest of your day!

Good Afternoon Kristin! First and foremost...3 orders with us now. That is INCREDIBLE!! We cannot put into words how much your trust and partnership mean to us. You can ALWAYS count on us for quick, thorough, and kind communication throughout the process. Please don't hesitate to reach out to Maggie when the time comes for a new project. We cannot wait to see what's next!! Have a wonderful rest of your day!

Good Afternoon Dylan! We are so happy to hear your first time partnering with us was such a success! You can ALWAYS count on us for thorough and kind communication throughout the process. We are so happy you found us! Please don't hesitate to reach out to Laura when the time comes for a new project. We have some great return customer incentives! Have a wonderful rest of your day!

Good Evening Camden, We are saddened and surprised to hear that your experience was not ideal. We can confirm that our response times were never more than one business day (which is what we list for typical response turnaround time based on high volume). It appears the majority of responses were actually made within the same business day. Laura has reached out to solicit further feedback, if you are willing, on what could have been improved in terms of the Prepress process, as well as your noted issues with the cover and paper selection. While we do see that Jen was very diligent and thorough in her responses, we do welcome any and all constructive feedback when it comes to how we can provide better service and communication. We absolutely want to make things right so we can partner with you on a future project!

Good Afternoon Nova, We welcome constructive criticism when it comes to our service, and how we go about communicating with our customers. We'll respectfully disagree about our service not being friendly. We've been an excellent resource for people new to the printing world for years - as evidenced by our many 5-star reviews noting our excellent customer service. There are limits to what we can offer with our services, but when that happens, we're always friendly and helpful in pointing people to other resources. We reached out last week with a request for a bit more information about your experience given we could not find your name in our system. While it's true there is a lot of information presented to our customers, we have found that a wealth of knowledge shared with our customers is preferable to a synopsis that might not communicate vital information. We do not use AI to write the articles on our website, and the information provided has been cultivated through years of human real-world experience. We would love to touch base on your quoted project, or even just the general conversations you’ve been having, so we can work together on what can be improved? Please reach out to us at [email protected] and we can get that conversation started. Thank you!

Good Afternoon Terrie! First and foremost…3 orders with us now. That is fantastic! We thank you so much for your continued trust and partnership. You can always count on us for fast service and top-tier quality. Please don't hesitate to reach out to Maggie when the time comes for a new project. We can't wait to see what you have coming next! Have a wonderful rest of your day!

Good Afternoon Zach! We are so happy to hear your first time partnering with us was such a success! You can ALWAYS count on us for top-tier quality and care with packing our projects for the long journey to your door. We are so happy you found us! Please don't hesitate to reach out to Maggie when the time comes for a new project. We have some great return customer incentives! Have a wonderful rest of your day!

Good Afternoon Anthony! We are so happy to hear your first time partnering with us showed you our excellent, offset quality. We always recommend the investment of a hard copy proof if color reproduction is crucial for your project. The printed product will always print darker than what you view on a digital screen as the artwork is not backlit by light. None of our customers have ever regretted the peace of mind the hard copy proof provides. We always welcome constructive criticism of our process. As a fully custom printer, we are not in a position currently to process templates for every possible variation of a project. That being said, it's certainly somether we can consider once an order has been placed. Thank you for the recommendation. Please don't hesitate to reach out to Laura when the time comes for a new project. We have some great return customer incentives! Have a wonderful rest of your day!

Good Afternoon Brooke! We are so happy to hear your first time partnering with us was such a success! You can ALWAYS count on us for quick, thorough, and kind communication throughout the process. Jen is very thorough in Prepress. We are so happy you found us! Please don't hesitate to reach out to Maggie when the time comes for a new project. We have some great return customer incentives! Have a wonderful rest of your day!

Good Morning Don! We are so happy to hear your first time partnering with us was such a success! You can ALWAYS count on us for beautiful quality. We are so happy you found us! Please don't hesitate to reach out to Maggie when the time comes for a new project. We have some great return customer incentives! Have a wonderful rest of your day!

Good Afternoon Jackie! We are so happy to hear your first time partnering with us was such a success! You can ALWAYS count on us for stunning, top-tier quality. We are so happy you found us! Please don't hesitate to reach out to Laura when the time comes for a new project. We have some great return customer incentives! Have a wonderful rest of your day!

Good Afternoon Megan! We are so happy to hear your first time partnering with us was such a success! You can ALWAYS count on us for quick, thorough, and kind communication throughout the process. We are so happy you found us! Please don't hesitate to reach out to Laura when the time comes for a new project. We have some great return customer incentives! Have a wonderful rest of your week!

Good Morning Emily! First and foremost...4 orders with us now. That is INCREDIBLE!! We cannot put into words how much your trust and partnership mean to us. You can ALWAYS count on us for quick, thorough, and kind communication throughout the process. We are so happy you found us! Please don't hesitate to reach out to Margaret when the time comes for a new project. We cannot wait to see what's next for the Body McCannics series!! Have a wonderful rest of your day!

Good Afternoon James! We are so happy to hear your first time partnering with us was such a success! You can ALWAYS count on us for quick, thorough, and kind communication throughout the process. Like you said...quality in terms of the final printed art piece and experience are our main priorities. We are so happy you found us! Please don't hesitate to reach out to Laura when the time comes for a new project. We have some great return customer incentives! Have a wonderful rest of your day!

Good Morning Kevin! We are so happy to hear your first time partnering with us was such a success! You can ALWAYS count on us for quick, thorough, and kind communication throughout the process. Happy to hear we delivered on expectations as well when it came to process. Isn't that offset quality stunning!? We are so happy you found us! Please don't hesitate to reach out to Maggie when the time comes for a new project. We have some great return customer incentives! Have a wonderful rest of your day!

Good Afternoon John! We are so happy to hear your first time partnering with us was such a success! We completely understand how overwhelming it can be coming into the offset printing world. You can ALWAYS count on us for quick, thorough, and kind communication throughout the process. Sam and Laura are excellent at what they do. You can count on that level of service every time you partner with us. Please don't hesitate to reach out to Laura when the time comes for a new project. We have some great return customer incentives! Have a wonderful rest of your day!