Proflowers

Thank you for your feedback. We sincerely apologize for the delay in delivery and the condition of the arrangement upon arrival. We understand how important it was for the flowers to arrive on time for your mother's funeral, especially after paying an additional delivery fee, and we regret that we did not meet your expectations during such a meaningful occasion. We truly appreciate you taking the time to share your experience, as your feedback helps us identify areas where we need to improve. Thank you as well for allowing us the opportunity to address your concerns and work toward a resolution. We value your business and are grateful for the chance to learn from your feedback.

We appreciate your review and appreciate you taking the time.

Thank you for taking the time to share your detailed feedback. We sincerely apologize for the frustration you experienced while using our website. We understand how important it is to have a smooth and easy ordering experience. We truly appreciate your feedback, as it helps us identify areas where we can improve both our website functionality and overall customer experience. We're also grateful for your kind comments about the quality of our flowers and our next-day delivery service. Thank you for recognizing those efforts and for allowing us the opportunity to address your concerns. Your input is invaluable, and we remain committed to making every aspect of our service better for our customers.

Thank you for your feedback. We sincerely apologize for the confusion caused by the duplicate order and the additional flowers that were delivered. We understand your concern after noticing the order appeared twice online. A supervisor has reached out and left both a voicemail and an email to discuss this issue and work toward a resolution. We appreciate the opportunity to make things right.

We're so grateful that you took the time to share your experience with us.