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Food, Beverages & Tobacco

Proflowers

65 reviews

4.365 reviews
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About Proflowers

Data updated
Website
www.proflowers.com
Category
Food, Beverages & Tobacco
Location
United States · Chicago
Status
Unclaimed
Last 12 months
65 reviews
Replies to negative
75% (6/8)
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Is Proflowers legit?

Proflowers (www.proflowers.com) has a 4.3 out of 5 rating on OK.one, based on 65 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is good. 85% of reviews are 4 stars or higher and 11% are 1 star; The business has replied to 75% of negative reviews. Last updated 2026-08-10.

What people say

M
Mike Carter · 1 review · Experienced 2026-08-04 ·

Easy to order

P
Patricia Bretzer · 1 review · Experienced 2026-08-03 ·

Really liked flowers!

Ask me in 1 day after flowers are delivered. On arrival today, my cousin was very surprised and pleased with the flowers. She loved the purple color. Thank you!

Reply from Proflowers2026-08-04

We appreciate your review and appreciate you taking the time.

K
Kathleen M Walsh · 1 review · Experienced 2026-08-03 ·

I have placed orders with you before…

I have placed orders with you before and recipients and self-have always been pleased.

Reply from Proflowers2026-08-04

We appreciate you taking the time to post about your experience.

D
Debby Lissaur · 7 reviews · Experienced 2026-08-04 ·

Fresh Beautiful Flowers

I have ordered from Proflowers for years and years. Always fresh and beautiful. Would never order from anyone else!

Reply from Proflowers2026-08-04

We're so grateful that you took the time to share your experience with us.

L
Lori Dattola · 2 reviews · Experienced 2026-08-04 ·

Delightful

Delightful, quick experience! Hoping this brightens my granddaughters day!

Reply from Proflowers2026-08-04

We appreciate you taking the time to post about your experience.

E
Edward Garrison · 3 reviews · Experienced 2026-08-04 ·

It was quite easy .

Reply from Proflowers2026-08-04

We appreciate your review and appreciate you taking the time.

A
Adam Ramirez · 1 review · Experienced 2026-08-04 ·

It so easy

It so easy, and an excellent assortment to choose from.

Reply from Proflowers2026-08-05

Thank you for your wonderful review, Adam! We're glad you found our website easy to use and enjoyed the variety of arrangements available. We appreciate your business and look forward to helping you with your future gifting needs.

M
Miss Mike · 1 review · Experienced 2026-08-03 ·

Came on time is my only positive

Came on time is my only positive. The bouquet I received looked nothing like the bouquet I ordered. The flowers I was sent were significantly cheaper than what I paid for. Do not use that service.

T
Tamera J Bauer · 1 review · Experienced 2026-08-04 ·

Ella BD

Quick and easy.

Reply from Proflowers2026-08-05

Thank you for your feedback, Tamera! We're pleased to hear that you found the ordering process quick and easy. We appreciate your support and look forward to serving you again in the future.

M
Melinda Haldeman · 2 reviews · Experienced 2026-08-04 ·

So happy with Proflowers!

I have always been so happy with ProFlowers. Love the idea that their gorgeous bouquets are designed by florists and hand delivered, not boxed.

Reply from Proflowers2026-08-05

Thank you for your kind words, Melinda! We are delighted to hear that you have consistently had positive experiences with ProFlowers. Knowing that you appreciate our florist-designed, hand-delivered arrangements means a great deal to us. We truly value your support and look forward to helping you celebrate many more special moments.

m
momma2two · 3 reviews · Experienced 2026-08-02 ·

It was the most beautiful bouquet

My sister said her bouquet was the most beautiful she's ever seen! I ordered through FTD, which uses ProFlowers. And emails came from ProFlowers,,, I ordered the Lucky Lily Bouquet and she said it's full of roses/carnations/astromeria/2 lilies (instead of tulips as advertised) and she loves all of those. I did pay twenty five dollars for delivery, which was pricey through FTD. And FTD said it came with a birthday balloon. But it didn't have a balloon.... That was ok by me as she was thrilled. It was delivered on a Sunday, as I requested.

Reply from Proflowers2026-08-03

We appreciate your review and appreciate you taking the time.

C
Caleb Holloway · 1 review · Experienced 2026-08-02 ·

Helpful and easy

Reply from Proflowers2026-08-03

Thank you for taking the time to review your experience with our service.

c
customer · 3 reviews · Experienced 2026-08-02 ·

I had to enter te order multiple…

I had to enter te order multiple times...

Reply from Proflowers2026-08-03

Thank you for taking the time to share your feedback with us. We sincerely apologize for the frustration you experienced having to enter your order multiple times before it was successfully placed. We understand how important a smooth and convenient ordering process is, and we regret that your experience fell short of expectations. Your feedback is valuable and helps us identify opportunities to improve our website and overall customer experience. Thank you for bringing this matter to our attention and for allowing us the opportunity to address your concerns. We truly appreciate your feedback and the chance to make things right.

R
Rbmeoe Smythe · 5 reviews · Experienced 2026-08-03 ·

Very pleased with every experience

Have been using ProFlowers for many years. Delivery all around the country and at all times of the year has been excellent. Always on time and to the address requested. Have yet to have any problems with the delivery or the products. Flowers are always fresh and vase plus any extras are undamaged. I would strongly recommend ProFlowers to anyone needing flowers delivered for any special person or occasion.

Reply from Proflowers2026-08-03

We appreciate your review and appreciate you taking the time.

B
BA · 1 review · Experienced 2026-08-03 ·

Easy to use and convenient.

No issues here just good and easy navigating.

Reply from Proflowers2026-08-03

We appreciate you taking the time to post about your experience.

Z
Zonie · 5 reviews · Experienced 2026-08-03 ·

Beautiful and fresh

Timely, beautiful and always fresh.

Reply from Proflowers2026-08-03

Thank you for taking the time to review your experience with our service.

S
Sumana Haemarat · 3 reviews · Experienced 2026-08-03 ·

Love the ease of browsing and ordering

Love the ease of browsing and ordering. The price was affordable and clearly stated. I had ordered in the past and was satisfied with the service

Reply from Proflowers2026-08-03

We appreciate your review and appreciate you taking the time.

S
Stephen · 4 reviews · Experienced 2026-08-03 ·

Great products

Great products, acceptable prices and prompt delivery. Keep up the good work!!!

Reply from Proflowers2026-08-03

We appreciate your review and appreciate you taking the time.

M
Marisol Marengo · 3 reviews · Experienced 2026-08-03 ·

I have been a customer for 25 plus…

I have been a customer for 25 plus years because of their wonderful customer service; the freshness of the flowers and their fair price.

Reply from Proflowers2026-08-03

We appreciate your review and appreciate you taking the time.

U
Ulysses Banuelos · 1 review · Experienced 2026-08-01 ·

Very bad timing in delivery

If you plan on giving a loved one flowers dont order for the day of the special occasion. Order the day before. I left for dinner at 645 pm and didn't even get to give her the bouquet until the next day. They were delivered at 8 pm. Thanks for nothing. I wil never use this proflowers again.

Reply from Proflowers2026-08-04

Thank you for taking the time to share your feedback. We sincerely apologize that your bouquet was delivered later than expected and did not arrive in time for such an important occasion. We understand how disappointing it must have been to miss the opportunity to present your gift during your special evening. A supervisor has contacted you directly to address your concerns and work toward a resolution.