This is a FAKE site. DO NOT USE.Ordered and paid for 3 football shirts. The day after my order was confirmed I received an e mail written in Spanish saying my payment had been refused by my bank ( it hadn’t) and that my payment would be refunded. How could it have been refunded (it wasn’t)if it had been refused? My account on their site showed my payment had been refunded and the order cancelled. Order placed April 17 2026 and checked my bank account on April 21, 2026 and no refund. Tried to resolve through their “contact us” live chat and could only reach a robot. Also tried the WhatsApp number and e mail listed on their help page…..neither message read and no response.
Projerseyshop 回复2026-04-24
Hi BG,
We are very sorry for the confusion around your order and payment. After checking our system, we found that the order was placed from a high‑risk proxy IP address with a fraud score of 99, so our security system automatically cancelled the order and initiated a refund to protect both our customers and our store.
Because our website has strict fraud‑prevention checks, any order flagged as very high risk will be cancelled automatically, and the payment is released back to the original method by our payment provider. If you believe this is a mistake, please contact us with your order number and the cardholder’s details via email ([email protected]), and we will provide the transaction confirmation and investigate this further for you.
Hi Omary,
We’re very sorry you haven’t received your order. Please send us your order number and contact details via Trustpilot message or email so we can check the shipment and arrange a reshipment or refund for you as soon as possible.
I'm happy with the product.
I'm from other country and the jersey arrived in just 10 days!
It has so much quality and was exactly what i've ordered.
Totally recommended
Projerseyshop 回复2026-01-30
Thank you so much for the 5-star review—we’re thrilled your jersey reached you overseas in just 10 days and that the quality is exactly what you wanted. To say thanks, we’d love to set up a coupon for your next order; please send us a quick DM with your order ID. If you’re planning a new kit, we can also suggest some pieces that pair nicely.
Quality is Ok, but the logos on the back of the shirts are crooked in 2 shirts. How is it possible that such a detail isn’t taken care of when the shirts are so expensive?
Projerseyshop 回复2026-01-09
Thank you for the honest feedback and for noting that the overall quality is OK. We’re truly sorry about the crooked logos on the back of two shirts— Please send us a private message with your order number so we can make this right and set aside a thank‑you coupon for your next purchase.
I ordered jerseys on December 2 and payed for 11 day shipping. It’s December 24th, still no jerseys and I needed them as gifts. Iv reached out on WhatsApp and no response. Never again.
Projerseyshop 回复2025-12-25
Thank you for letting us know—we’re truly sorry for the missed 11‑day delivery and the lack of response, especially for gifts; shipping after Black Friday and during Christmas are delayed due to the high demand of internation shipping. We are sorry for missing the shipping promise. Please send us your order number and we will make a compensation. Internation shipping is a hard to control sometime.
Not saying the store is bad, they have plenty good reviews, but my experience was very dissapointing. Placed an order for high demand hat that was in-stock first of Dec, when product didn't arrive I emailed store, got a response with tracking #, which said shipper was waiting on seller. Another 10days go by, tracking # status unchanged, Store said shipping companies were backed up, but assured me it was sent. Contacted seller again 7 days later asking them to open lost package ticket with USPS, it shouldn't take 2 weeks to ship 200 miles away. Got a reply showing a refund was initiated, no explanation, no alternative offer and no apology...poor customer service!
Projerseyshop 回复2025-12-18
We’re truly sorry for situation happened to you. First thing we need to clarify is that we do not sell any hats. I would like to confirm your order first to see if you buy something else from us or somewhere else instead of us. Please contact service with yoru order ID or order email.
The experience shopping at Projersey Shop has always been smooth. Items arrive on time, and very easy to shop with them. Very recommended.
Projerseyshop 回复2025-12-17
Thank you for the 5-star review—so glad your orders arrive on time and that shopping with Projersey Shop feels easy. If you’d like, send us a quick message and we can reserve a one-time coupon for your next order or help curate a couple of options in your size.
Scam warning. I placed an order over a month ago and never received anything.
The tracking number provided is fake and not linked to any legitimate shipping company. It has been stuck on “out for delivery” since December 2nd with zero real updates.
Customer service does not respond at all and offers no solution, no refund, nothing.
This business shows no transparency or accountability. Do not buy from this shop.
Projerseyshop 回复2025-12-16
Thank you for flagging this, and we’re truly sorry for the undelivered order, the stalled tracking, and our lack of response—this is not the standard we accept. Please send us your order number and the email used via private message; we will prioritize and escalate your case today and resolve it with your choice of a full refund or a priority reshipment.
Great range of products, good quality and the shipment was always faster than we expected. I would recommend using this website and I will guaranteed keep ordering. Thanks again
Projerseyshop 回复2025-12-10
Thanks so much for your support. Pro Jersey will always be your best soccer gear closet.
Ordered a Messi t-shirt in 2022, looking good, good quality, but came pretty late. Recently, shirts came on time, so it was an exception. Other than that, everything is perfect.
Projerseyshop 回复2025-12-12
Thank you for the thoughtful 4-star review—we’re glad the Messi tee quality delivered, and appreciate your patience with the 2022 delay; great to hear recent orders have been on time. If you’re considering another shirt, send us a quick message and we can reserve a one-time coupon and suggest a couple of options with a similar feel.
100% recommended T-shirt store. Superior product quality.
Projerseyshop 回复2025-12-12
Thank you for the 5-star recommendation! We’re glad the T-shirt quality delivered—if you’re planning your next pick, send us a message and we can suggest a couple styles in the same feel and reserve a one-time coupon for checkout.
It arrived very quickly and the quality was incredible. I will definitely buy again.
Projerseyshop 回复2025-12-12
Thank you for the 5-star review—so glad it arrived quickly and that the quality impressed you. If you’re planning your next purchase, send us a quick message and we’ll reserve a one-time coupon and suggest a couple of similar options based on what you liked.
Not the first order and won't be the last one. Always good quality and quick service.
Projerseyshop 回复2025-12-12
Thank you for ordering with us again—so glad the quality and quick service are consistently meeting your expectations. If you’re planning your next pick, send us a message and we’ll set aside a one-time thank‑you coupon and curate a couple of options you might like.
Good quality for shirts and also for training kits. Delivery was good, need to be fast to find your look because of the low stock
Projerseyshop 回复2025-12-12
Thanks for the 5-star review and for calling out the quality of the shirts and training kits, plus the smooth delivery. If stock moves fast, send us a quick DM with your size and preferences—we’ll curate a couple of options, set you up with early restock alerts, and reserve a one-time coupon for your next order.
Got mad in the beginning. Took loong time until I got my order. I payed extra for fast shipping. Took some days.
But they are Amazing quality. They are perfect i ordered 5 Real Madrid jerseys 😍😍😍 love them, perfect quality! I recommend this alooot
Projerseyshop 回复2025-03-31
we're really sorry for the delay and totally understand your frustration. We're working on improving our shipping times! But we're super happy to hear that you love the jerseys 😍⚽️! Five Real Madrid jerseys—you're a true fan! 🙌 Thanks a lot for your support.
Great choice of shirts, excellent quality, perfect service. I have ordered several times, about 10-12 times. No problems, everything went well. Nice service. Friendly staff. Highly to recommend.
Projerseyshop 回复2025-12-12
Thank you for the wonderful 5-star review and for trusting us with so many orders—it truly means a lot. We’re glad the quality, selection, and service have consistently met your expectations. If you’d like, send us a quick message and we can reserve a one-time thank-you coupon and suggest a few shirt styles based on your past favorites.
They have great quality t-shirts, plus shipping is considerably fast, and they have a good price according to the quality.
Projerseyshop 回复2025-12-12
Thank you for the 5-star review—so glad the quality, value, and quick shipping matched what you were looking for. If you’re eyeing another kit, whether current season or a classic, send us a DM and we’ll suggest a couple options in the same feel. We can also set aside a one-time thank-you coupon for your next checkout.
They are the best, their product are premium qualitty..
Projerseyshop 回复2025-12-12
Thank you so much for the 5-star love—this means a lot to our team. Glad the quality feels premium; if you’d like, send us a quick message and we can reserve a one-time thank-you coupon or recommend a couple of similar picks for next time.
I received my jersey faster than I expected. The jersey is very good quality. I strongly recommend ProJerseyShop.
Projerseyshop 回复2025-12-12
Thank you for the 5-star review and for recommending ProJerseyShop—glad the jersey arrived sooner than expected and the quality hit the mark. If you’d like, send us a quick message and we’ll reserve a one-time coupon for your next pick or help curate a couple of similar options.